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Insurance Claims Technology Manager Jobs (NOW HIRING)

IAT Insurance Group

Insurance Claims Associate

Raleigh, NC · On-site

$17.25 - $23.25/hr

Utilizing claims management systems and technology tools to document claim activity and support ... IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S.

DoorDash

Manager, Insurance Claims Operations

Tempe, AZ · On-site

About the Team DoorDash's Risk & Insurance team protects and strengthens our business by developing ... Our organization is reimagining how claims are managed by leveraging technology to automate routine ...

The Silver Lining

Claims Representative I

West Bend, WI · On-site

$23.80 - $29.75/hr

Solid computer and technology skills * Strong organizational, time management, and problem-solving ... Vision Insurance * Short and Long Term Disability * Flexible Spending Accounts * Life and ...

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Insurance Claims Technology Manager information

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$35K

$87.9K

$139K

How much do insurance claims technology manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for insurance claims technology manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does an insurance claims technology manager do?

An Insurance Claims Technology Manager oversees the development, implementation, and maintenance of technology solutions that support the insurance claims process. They collaborate with IT teams, claims adjusters, and business leaders to ensure systems are efficient, secure, and aligned with business goals. Their responsibilities often include managing software upgrades, integrating new digital tools, and ensuring regulatory compliance. By leveraging technology, they help streamline claims processing, improve customer experience, and reduce operational costs.

What are the key skills and qualifications needed to thrive as an insurance claims technology manager?

To thrive as an Insurance Claims Technology Manager, you need expertise in insurance claims processes, project management, and a background in IT or computer science, often supported by a relevant degree. Familiarity with claims management systems, workflow automation tools, and certifications like PMP or ITIL are typically required. Strong leadership, problem-solving, and effective communication skills help drive team performance and manage stakeholder expectations. These abilities ensure efficient implementation of technology solutions that optimize claims operations and support business goals.

What are some common challenges faced by insurance claims technology managers when implementing new claims processing systems?

Insurance Claims Technology Managers often encounter challenges such as integrating new systems with legacy platforms, ensuring data security and privacy compliance, and managing resistance to change among staff. Additionally, balancing the need for rapid deployment with thorough testing and user training is crucial to minimize disruptions. Frequent collaboration with claims adjusters, IT teams, and vendors is necessary to address issues promptly and ensure that the new technology aligns with both regulatory standards and business goals.

What are popular job titles related to Insurance Claims Technology Manager jobs?

For Insurance Claims Technology Manager jobs, the most frequently searched job titles are:

Infographic showing various Insurance Claims Technology Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Insurance Claims Associate

Raleigh, NC • On-site

IAT Insurance Group
Insurance Services • 501 - 1,000 employees
Learn more about IAT Insurance Groupexternal

$17.25 - $23.25/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

IAT Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

The Claims department at IAT Insurance Group has entry-level openings for Claims Associates located in our Raleigh, North Carolina office starting June 1, 2027. Please note that IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
The Claims Associate participates in a structured rotational training program designed to develop foundational claims handling knowledge and prepare participants for a long-term career within Claims. Through hands-on training, job shadowing, classroom instruction, and real-world claim exposure, Claims Associates gain experience across multiple claims disciplines, including Auto, Property, and Compliance. Upon successful completion of the program, Claims Associates transition into a permanent Claims role that aligns with their interests and strengths as well as IAT's business needs.
As a Claims Associate, you'll make an impact by:
  • Participating in a comprehensive rotational training program across multiple Claims functions.
  • Learning and applying fundamental insurance principles, policy coverage concepts, and claims handling procedures.
  • Assisting in the investigation, evaluation, and resolution of claims under the guidance of experienced claims professionals.
  • Developing an understanding of Auto, Property, and Compliance claim operations.
  • Completing required licensing, compliance, and technical training programs.
  • Participating in job shadowing sessions, workflow demonstrations, hands-on claim handling and other developmental exercises.
  • Reviewing claim documents, reports, photographs, estimates, and supporting materials.
  • Communicating professionally with policyholders, agents, vendors, and internal business partners.
  • Utilizing claims management systems and technology tools to document claim activity and support claim processing.
  • Maintaining accurate and timely claim file documentation.
  • Completing assigned projects, presentations, and capstone activities designed to reinforce learning and professional growth.
  • Demonstrating strong customer service, problem-solving, and time-management skills.
  • Adhering to company policies, regulatory requirements, and fair claims handling practices.
  • Partnering with leadership and mentors throughout the program to identify career interests and determine the best long-term placement within the Claims organization.
  • Performs other duties as assigned.

We're ready to onboard a candidate with:
  • An Associate's degree with 2 years of relevant applicable experience (May 2027 graduates will also be considered).
  • A Bachelor's degree preferred (May 2027 graduates will also be considered).
  • The desire and ability to travel.
  • Excellent oral and written communication, problem solving and analytical skills as well as demonstrated leadership, professionalism, organization and time management.
  • Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

* Current IAT employees must have been in their role for at least six months and must have a satisfactory performance and attendance record to be eligible for the program.
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits (Full Time Employees Eligible):
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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