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Claims Technical Advisor Jobs (NOW HIRING)

Yamaha Motor Corporation

Technical Advisor

Marietta, GA · On-site

$105K - $105K/yr

Yamaha has an excellent opportunity for a Motorsports Technical Advisor to join our Motorsports ... Reviews and accurately adjudicate warranty authorizations and claims while maintaining fiscal ...

Yamaha

Technical Advisor

Marietta, GA · On-site

$105K - $105K/yr

Yamaha has an excellent opportunity for a Motorsports Technical Advisor to join our Motorsports ... Reviews and accuratelyadjudicatewarranty authorizations and claims whilemaintainingfiscal ...

VP Supply Corp

Technical Service Advisor

Rochester, NY · On-site

$80K - $90K/yr

We are seeking an experienced HVAC Technical Service Advisor to join our team in Rochester, NY . In ... You'll provide product expertise, troubleshoot challenging HVAC issues, support warranty claims ...

VP Supply Corp.

Technical Service Advisor

Rochester, NY · On-site

$112K - $112K/yr

We are seeking an experienced HVAC Technical Service Advisor to join our team in Rochester, NY . In ... You'll provide product expertise, troubleshoot challenging HVAC issues, support warranty claims ...

VP Supply Corp

Technical Service Advisor

Rochester, NY · On-site

$80K - $90K/yr

We are seeking an experienced HVAC Technical Service Advisor to join our team in Rochester, NY . In ... You'll provide product expertise, troubleshoot challenging HVAC issues, support warranty claims ...

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How much do claims technical advisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for claims technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

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Claims Technical Advisor jobs near you

Claims Technical Director Casualty - Auto Liability

Syracuse, NY • On-site, Remote

thg
See more jobs at thgexternal

Full-time

Posted 14 days ago

Job description

Our Claims Department is currently seeking a Claims Technical Director Casualty - Auto Liability to join our growing team.

This is an exempt, full time, fully remote or hybrid out of our Itasca, IL, Worcester, MA, Syracuse, NY, Howell, MI or Richmond, VA office. 

POSITION OVERVIEW: 

The Claims Technical Director Casualty is a technical subject matter expert responsible for advancing technical excellence and decision making across high severity, complex, litigated claims.  This role provides oversight and strategic guidance on large, complex, and highexposure casualty claims. Coaches core liability claim handlers on all aspects of the claim’s lifecycle including coverage, liability, risk transfer, litigation management, exposure evaluation, reserving and negotiation. Ensures consistent application of best practices, supports sound reserving, and drives optimal claim outcomes.

IN THIS ROLE, YOU WILL:

  • Act as a senior technical resource and provide subject matter expertise for complex casualty claims, including auto bodily injury, general liability, premises liability, products liability, and high-exposure lawsuits.
  • Collaborate with and coach assigned core liability claim handlers on claims that meet defined complexity criteria, following the claim as long as needed to support exposure mitigation.
  • Conduct detailed technical reviews of claim files to ensure thorough investigation, accurate liability assessment, and effective litigation strategies to spot claim trends and improve performance.
  • Provide guidance claims handlers on coverage analysis, damages evaluation, and exposure assessment to promote strong claim handling and improve claim decisions.

Claims Management Excellence:

  • Support claim handlers throughout the lifecycle of complex claims, including: 
    • Investigation: Ensure thorough fact-gathering and documentation.
    • Evaluation: Advise on case valuation strategies and exposure analysis.
    • Reserving: Recommend reserve adequacy and adjustments based on claim developments.
    • Litigation Management: Partner with defense counsel, assess legal strategies, and ensure alignment with company objectives.
    • Resolution Strategy: Guide negotiation approaches and settlement decisions for optimal outcomes.

Coaching & Development:

  • Develop core liability claim handlers through roundtables, one on one coaching, collaboration on claim and litigation strategy, and role modeling to strengthen technical competencies (strategy, analysis, planning, and documentation) and enhance claims management performance. 
  • Assess and communicate progress of claim handlers, including observation of readiness for more advanced claim handling roles.
  • Deliver feedback, training, and claims trend insights to improve team skillsets and consistency.

Collaboration & Reporting:

  • Partner with the Casualty Claims leadership to identify risk trends, operational opportunities, and process improvement initiatives.
  • Assist in shaping claims handling strategies, policies, and standards across the casualty organization.

WHAT YOU NEED TO APPLY: 

  • 10+ years of casualty claims experience, including complex, high-severity, and litigated liability claims, management experience a plus
  • Bachelor’s degree or equivalent experience required; CPCU, AIC, SCLA, JD, or similar credentials a plus
  • Demonstrated expertise in coverage analysis, investigation strategy, litigation management, and negotiation with high severity exposures
  • Strategic decision-making skills with a history of consistent quality, accurate reserving, and outcome optimization
  • Ability to influence without authority; strong communicator and collaborator, and ability to turn complex facts into clear direction
  • Proven ability to effectively coach, mentor, and influence claim handlers of varying experience levels
  • Executive presence with strong collaboration skills and the ability to operate effectively in a matrixed claims environment

Apply