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Insurance Claims Representative Jobs in Provo, UT

Bartlett Roofing

Sales Representative

Sandy, UT

$80K - $175K/yr

Educate homeowners about our services and the insurance claims process * Thrive in a fast-paced ... Sales Representative, Location: Sandy, UT - 84070 , PL: 603977722

Helpside

Spanish Speaking HR Represenative

Lindon, UT · On-site

POSITION OVERVIEW The Spanish Speaking HR Representative is responsible for ensuring clients and ... Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork ...

Helpside

Spanish Speaking HR Represenative

Lindon, UT · On-site

POSITION OVERVIEW The Spanish Speaking HR Representative is responsible for ensuring clients and ... Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork ...

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All JobsInsurance Claims Representative JobsInsurance Claims Representative Jobs in Provo, UT

Insurance Claims Representative information

See Provo, UT salary details

$6

$23

$37

How much do insurance claims representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance claims representative in Provo, UT is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.31 per hour, depending on experience, location, and employer.

Is it hard to be an insurance claims representative?

Being an insurance claims representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

What does an insurance claims representative do?

An Insurance Claims Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of each claim, determine the extent of the insurance company's liability, and help ensure that claims are processed accurately and efficiently. They may gather information from claimants, witnesses, and other parties, review documentation, and communicate decisions to customers. Their goal is to provide fair settlements while adhering to company policies and legal guidelines.

What are the key skills and qualifications needed to thrive as an insurance claims representative, and why are they important?

To thrive as an Insurance Claims Representative, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications such as AIC (Associate in Claims) are commonly required. Strong customer service, analytical thinking, and effective communication skills help you manage claims efficiently and support clients during stressful situations. These abilities are vital for ensuring accurate claims resolution, maintaining customer satisfaction, and upholding the company's reputation.

Do you need a degree to be an insurance claims representative?

Typically, a high school diploma or equivalent is sufficient to become an insurance claims representative. Some employers prefer candidates with post-secondary education or relevant certifications, and strong communication and customer service skills are important for the role.

What does an insurance claims representative do?

An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.

What are some common challenges insurance claims representatives face when handling complex claims?

Insurance Claims Representatives often encounter challenges such as managing high caseloads, interpreting intricate policy details, and handling sensitive conversations with policyholders during stressful situations. They must balance empathy with adherence to company policies and regulations, all while investigating and verifying the validity of claims. Effective communication, time management, and problem-solving skills are essential to navigate these complexities and deliver fair outcomes for both the client and the insurer.

What is the difference between Insurance Claims Representative vs Insurance Adjuster?

AspectInsurance Claims RepresentativeInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingLicensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork, site inspections, or office-based assessments
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonOften compared for claims handling rolesMore focused on damage assessment and investigation

The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

More about Insurance Claims Representative jobs
Insurance Claims Representative jobs near you
Infographic showing various Insurance Claims Representative job openings in Provo, UT as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,901 per year, or $23.5 per hour.

Summer Sales Representative - Stay in Utah, $2,000 Bonus + Uncapped Commission

King Roofing

Orem, UT • On-site

$2.0K/mo

Temporary

Medical, Dental, Vision

Re-posted 27 days ago

Job description

Most summer sales programs require relocating out of state for three to four months. King Roofing is hiring sales reps who want to earn at that level without leaving Utah.

You'll work storm-affected neighborhoods, meeting with local homeowners and guiding them through the roof inspection and insurance claims process. No extended travel, no temporary housing, no time away from family.

$2,000 in bonuses your first month of training based on production, then uncapped commission from there.

Who We Are

King Roofing isn't just another roofing company. We've built a fast-growing business on a simple principle: do right by the homeowner, and the rest follows. As a GAF Master Elite® contractor—a designation earned by less than 2% of roofing contractors in North America—we've proven our commitment to the highest standards in sales, service, and installation.

What We Do: We guide homeowners through storm damage restoration with complete transparency. Homeowners pay their deductible—we handle everything else: inspections, insurance claims, and installation. It's straightforward, honest, and it works.

⸻

Why Join Our Team?

  • Uncapped Commissions: $100,000+ with top performers earning $200,000+
  • Sell exclusively in Utah — no relocation, no out-of-state travel
  • Get paid $2,000 during training
  • We invest in you: company apparel, and a company iPad when you hit your metrics
  • Weekly performance bonuses
  • Annual incentive trips (all-inclusive vacations)
  • Clear, transparent path to leadership roles
  • Leads provided to top performers
  • Opportunity to join a competitive, high-energy sales team

⸻

No Experience Required

Our in-house Sales Program trains you on roof inspections, the insurance claims process, and how to pitch and close with confidence. We'll teach you everything you need to know.

⸻

What You’ll Do

  • Meet with homeowners in storm-affected neighborhoods
  • Act as a trusted consultant, guiding homeowners through inspections and insurance claims—never handing them a $20K bill yourself
  • Knock on doors and offer free roof inspections
  • Conduct roof inspections and submit lead information
  • Attend weekly team meetings and trainings
  • Close personal deals and company-provided leads

⸻

What We’re Looking For

  • Motivated, competitive, and goal-oriented individuals
  • Strong communication and people skills
  • Comfortable working outdoors and meeting new people
  • Sales experience is a plus, but not required

⸻

People with backgrounds in these industries tend to do very well here:

  • Door-to-door sales
  • Solar sales
  • Pest control
  • Alarm systems
  • Car sales
  • Retail or customer service
  • Hospitality and restaurants

Apply Today

Applications take 2 minutes. We'll text you within 24 hours to schedule a quick phone call.

Requirements

  • Valid driver's license and reliable transportation
  • Legal authorization to work in the United States
  • Strong work ethic and commitment to learning roofing fundamentals through ongoing training
  • Sales or customer service experience preferred but not required
  • Ambitious mindset with genuine interest in building a career in the roofing industry

Benefits

  • Health
  • Vision
  • Dental