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Insurance Claims Processing Jobs in Plainfield, IN

Cox Roofing

Claims Adjuster Specialist

Zionsville, IN · On-site

$150K/yr

Review all insurance scope of loss to analyze awarded coverage and line items. * Create revised ... Communicate directly with clients, updating them on the claim process and addressing any issues or ...

Calculated Hire

Claims Examiner

Indianapolis, IN · On-site

Organize and prioritize a heavy workload to ensure compliance with stringent federal processing ... Resolve field issues affecting unemployment insurance operations as directed by the Claims ...

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Insurance Claims Processing information

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How much do insurance claims processing jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims processing in Plainfield, IN is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.00 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Plainfield, IN as of July 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,579 per year, or $21.9 per hour.

Claims Adjuster Specialist

Cox Roofing

Zionsville, IN • On-site

$150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

">The job responsibilities of the Claims Supplementer include, but are not limited to:

  1. Review all insurance scope of loss to analyze awarded coverage and line items.
  2. Create revised estimate and validate all legitimate line items with documentation and have the ability to justify items required to be in scope of loss for the claim that is currently being handled.
  3. Submit revised estimates to Insurance provider for coverage review.
  4. Discuss coverage of scope of work for the claim with the assigned adjuster to the claim.
  5. Ability to use Xactimate estimation software, Symbility a plus.
  6. Communicate directly with clients, updating them on the claim process and addressing any issues or concerns.
  7. Be able to breakdown the financials of a claim and explain it to the homeowner.
  8. Ability to create the final invoice for the claim and submit it to the insurance provider once all work has been completed.
  9. Communicate with Cox Sales Team regarding updated of their clients accounts
  10. Knowledge of local building codes a plus.
  11. Knowledge of various manufactures and roofing systems required.
  12. Prior experience in out of office claims adjusting (Property and Casualty) 
  13. Run all assigned Adjuster meetings for sales team


Benefits

  1. Base Salary of $45,000 (OTE $150,000)
  2. 1% Override on all contract values on claims assigned (approx. $10 million per year)
  3. 401(k)
  4. 401(k) matching
  5. Health insurance
  6. Paid time off
  7. Parental leave
  8. Professional development assistance
  9. Referral program
  10. Retirement plan
  11. Company Truck (Gas Provided)
  12. Company iPhone, computer, clothing, etc.


Position could potentially be located in Denver, CO office as well depending on experience.


Cox Residential Roofing is a premier roofing and exterior services company, serving the Indiana region. We are family owned and value our relationships and reputation with the community. Our next sales rep will value integrity, be goal-oriented as well a self starter. If this sounds like you, come join the Cox family!

The ideal candidate is an energetic brand ambassador who has a passion for making valuable connections with potential clients in the neighborhoods we serve. As an Outside Sales Consultant, you'll be responsible for introducing clients to our high-quality home improvement products and services.

Check out the services we offer and what our customers have to say about us!

https://coxres.com/

Cox Residential Roofing is an equal opportunity employer.

Apply Today!

Job Type: Full-time

Schedule: Monday to Friday Sometimes weekends depending on Adjuster Meetings