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Insurance Claims Processing Jobs in Louisiana (NOW HIRING)

Neuromedical Center

Collector

Baton Rouge, LA · On-site

$14.50 - $19.50/hr

Strong knowledge of insurance claims processing and EOBs. * Excellent interpersonal and communication skills for both patient and insurance company interactions. * Proficiency in using healthcare ...

Neuromedical Center

Collector

Baton Rouge, LA · On-site

$14.50 - $19.50/hr

Strong knowledge of insurance claims processing and EOBs. * Excellent interpersonal and communication skills for both patient and insurance company interactions. * Proficiency in using healthcare ...

Great American Insurance Group

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... Accurately document, process and transmit loss information to determine potential. * Works toward ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Louisiana?

For Insurance Claims Processing jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Louisiana look for?

The top searched job categories for Insurance Claims Processing jobs in Louisiana are:

What cities in Louisiana are hiring for Insurance Claims Processing jobs?

Cities in Louisiana with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Collector

Baton Rouge, LA • On-site

Neuromedical Center
51 - 200 employees
Learn more about Neuromedical Centerexternal

$14.50 - $19.50/hr

Full-time

Re-posted yesterday

Job description

Description

The NeuroMedical Center is seeking a detail-oriented and dedicated Collector to join our team. This role is responsible for a variety of billing, collections, and patient account management tasks to ensure accurate and timely reimbursement from insurance companies and patients. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to maintaining patient confidentiality in compliance with HIPAA regulations.


Key Responsibilities:

  • Process and review all Explanation of Benefits (EOBs).
  • Respond to incoming calls and correspondence from insurance companies.
  • Address patient inquiries related to account balances and billing questions.
  • Follow up on submitted claims and file claims that have not yet been submitted.
  • Work assigned collection reports to ensure timely resolution of outstanding accounts.
  • Review and manage the Delinquent Claims Report on a monthly basis.
  • Prepare daily batches and maintain accurate documentation for all batch entries.
  • Analyze and work Accounts Receivable (A/R) reports as directed by management.
  • Process refund requests accurately and in a timely manner.
  • Review and work the delinquent account list at least two days before a patient's scheduled appointment.
  • Manage the Installment Agreement Report on a monthly basis.
  • Strictly adhere to The NeuroMedical Center's Patient Confidentiality Policy.
  • Maintain secure access to protected health information (PHI) through assigned computer passwords and medical record systems, ensuring compliance with HIPAA privacy regulations.


Requirements

Qualifications:

  • High school diploma or equivalent required; associate degree in business, healthcare administration, or a related field preferred.
  • 1-2 years of experience in medical billing, collections, or patient account services preferred.
  • Strong knowledge of insurance claims processing and EOBs.
  • Excellent interpersonal and communication skills for both patient and insurance company interactions.
  • Proficiency in using healthcare billing systems and Microsoft Office applications.
  • Ability to maintain strict confidentiality and handle sensitive information appropriately.
  • Strong organizational skills and attention to detail.

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