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Insurance Claims Manager Jobs in Centerville, MA

Ethos Risk Services

Investigator

Plymouth, MA · On-site

$23 - $28/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Plymouth, MA · On-site

$23 - $28/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Plymouth, MA

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

The Whiteside Agency

Outside Auto Appraiser

Falmouth, MA · Remote

$63K - $105K/yr

... insurance claims. The claim types will be basic to moderate physical damage coverages as it relates ... Effectively manages work assignments and promptly travel to location of vehicle / equipment.

The Whiteside Agency

Outside Auto Appraiser

Barnstable, MA · Remote

$63K - $105K/yr

... insurance claims. The claim types will be basic to moderate physical damage coverages as it relates ... Effectively manages work assignments and promptly travel to location of vehicle / equipment.

The Whiteside Agency

Outside Auto Appraiser

Bourne, MA · Remote

$63K - $105K/yr

... insurance claims. The claim types will be basic to moderate physical damage coverages as it relates ... Effectively manages work assignments and promptly travel to location of vehicle / equipment.

Travelers

Outside Auto Appraiser

Barnstable, MA · Remote

$63K - $105K/yr

... insurance claims. The claim types will be basic to moderate physical damage coverages as it relates ... Effectively manages work assignments and promptly travel to location of vehicle / equipment.

Travelers

Outside Auto Appraiser

Barnstable, MA · Remote

$63K - $105K/yr

... insurance claims. The claim types will be basic to moderate physical damage coverages as it relates ... Effectively manages work assignments and promptly travel to location of vehicle / equipment.

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Centerville, MA

Insurance Claims Manager information

See Centerville, MA salary details

$37.3K

$93.7K

$148.3K

How much do insurance claims manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance claims manager in Centerville, MA is $93,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What cities near Centerville, MA are hiring for Insurance Claims Manager jobs?

Cities near Centerville, MA with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Centerville, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $93,729 per year, or $45.1 per hour.

Loss Control Specialist - Claims Adjuster Trainee

Friedline and Carter Adjustment LLC

Yarmouth Port, MA • On-site

$50K - $60K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago

Job description

If you enjoy being out in the field, have a sharp eye for detail, and take pride in producing clear, accurate work, this could be a great opportunity for you. As a Loss Control Specialist at Friedline & Carter Adjustment, you'll visit residential properties, assess potential risks, gather key property information, and document your findings through photos and reports that help support informed underwriting decisions.
This position serves as an entry point into the claims profession and is ideal for someone interested in building a long-term career in insurance. Through hands-on field experience, training, and mentorship, you'll gain valuable industry knowledge and have the opportunity to progress into a Claims Adjuster Trainee role.
Core responsibilities include:
  • Conduct on-site residential property inspections to identify hazards and gather underwriting-related information.
  • Document inspection findings through detailed notes, photographs, and concise written reports.
  • Review policy and background information before inspections to ensure efficient, informed field visits.
  • Assess property characteristics such as square footage, construction type, and safety features.
  • Calculate replacement cost values using established company guidelines.
  • Communicate findings clearly and accurately using internal reporting tools and templates.
  • Track inspection activity and maintain accurate records in company systems.

The expected salary range for this position is $50,000 to $60,000 annually, with the opportunity to earn additional performance-based incentive bonuses. We consider a variety of factors when making compensation decisions, including experience, skills, qualifications, and overall fit for the role.
Benefits:
  • Vacation, Sick and Holiday Time
  • Car Allowance
  • 401(k) with employer contribution
  • Medical Insurance with an HSA
  • Employer paid Life and Disability Insurance
  • Voluntary Benefits - Accident, Critical Illness & Hospital Indemnity

Requirements
  • Valid driver's license is required.
  • Reliable transportation for daily travel to inspection locations.
  • Ability to travel locally throughout the workday.
  • Ability to work independently, manage time effectively, and prioritize competing responsibilities.
  • Strong written and verbal communication skills.
  • Solid attention to detail and sound judgment in the field.
  • Basic proficiency with Excel and comfort using business systems and reporting tools.
  • Creative problem-solving skills and a professional, self-directed approach to work.
  • High school diploma preferred.

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