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Insurance Claims Inspector Jobs in Baton Rouge, LA

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Insurance Claims Inspector information

See Baton Rouge, LA salary details

$31.4K

$48.4K

$72.2K

How much do insurance claims inspector jobs pay per year?

As of Jul 18, 2026, the average yearly pay for insurance claims inspector in Baton Rouge, LA is $48,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $51,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claims Inspector, and why are they important?

To thrive as an Insurance Claims Inspector, you need strong analytical skills, attention to detail, and a background in insurance or a related field—often supported by relevant certifications or coursework. Familiarity with claims management software, digital inspection tools, and industry regulations is typically required. Excellent communication, negotiation, and investigative abilities help inspectors gather accurate information and resolve disputes effectively. These skills are essential for ensuring fair claim assessments, minimizing fraud, and maintaining trust between insurers and clients.

What are some common challenges faced by Insurance Claims Inspectors during on-site assessments?

Insurance Claims Inspectors often encounter challenges such as accurately assessing damage in unpredictable environments, dealing with uncooperative policyholders, and balancing a high volume of claims, especially after major events like storms. Inspectors must also ensure their reports are thorough and objective, which requires strong attention to detail and effective communication with both clients and colleagues. Adapting to new technologies for claim documentation and staying current with industry regulations are also ongoing aspects of the role.

What does an Insurance Claims Inspector do?

An Insurance Claims Inspector is responsible for investigating insurance claims to determine the extent of an insurance company's liability. They review documentation, inspect property or vehicles, interview claimants and witnesses, and assess damage or loss. Their goal is to ensure that claims are valid and to help prevent fraud, while making fair and accurate assessments for payouts. They often work for insurance companies but may also be independent adjusters.

What is the difference between Insurance Claims Inspector vs Insurance Adjuster?

AspectInsurance Claims InspectorInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; certifications like CPCU or AIC beneficialHigh school diploma; often requires adjuster licenses and certifications
Work EnvironmentField inspections at claim sites, offices, or homesOffice-based with site visits; may travel extensively
Employer & Industry UsageInsurance companies, third-party inspection firmsInsurance companies, independent adjusting firms
Common Search & ComparisonInsurance Claims Inspector vs Insurance Adjuster

Insurance Claims Inspectors primarily evaluate damage through on-site inspections, focusing on verifying claims. Insurance Adjusters handle a broader scope, including assessing damages, negotiating settlements, and managing claims processes. Both roles require similar certifications and often work in the same industry, but their responsibilities and work environments differ slightly.

What are popular job titles related to Insurance Claims Inspector jobs in Baton Rouge, LA? For Insurance Claims Inspector jobs in Baton Rouge, LA, the most frequently searched job titles are:
What cities near Baton Rouge, LA are hiring for Insurance Claims Inspector jobs? Cities near Baton Rouge, LA with the most Insurance Claims Inspector job openings:
Infographic showing various Insurance Claims Inspector job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $48,353 per year, or $23.2 per hour.
Patient Engagement Coordinator (INTERNAL ANNOUNCEMENT)

Patient Engagement Coordinator (INTERNAL ANNOUNCEMENT)

CareSouth

Plaquemine, LA • On-site

$15.30 - $22.65/hr

Full-time

Posted 10 days ago


Job description

  1. SUMMARY:

The Patient Engagement Coordinator serves a key role in helping to eliminate the delay of preventive and/or routine care. The Patient Engagement Coordinator communicates with our patients to optimize patient engagement. Some responsibilities include but are not limited to monitoring outreach (telephonic, text and email) to schedule and confirm appointments. Working in close collaboration with other internal teams, the Patient Engagement Coordinator supports provider practices by reconciling schedules, performing patient outreach and other administrative tasks to confirm telehealth and in-office appointments are kept; thereby ensuring the closure of gaps in care.
  1. RESPONSIBILITIES:
  2. Knowledge and understanding of Employee Handbook.
  3. Carry out the meaning of the CSMD Mission and Vision statements.
  4. Practice a culture of safety to reduce or prevent risk of injury, claims, loss, or liability by utilizing the Risk Management and Infection Control Plan.
  5. Perform responsibilities with a high-quality standard to yield improved compliance, quality, and patient outcome measures by adhering to the Quality Improvement Plan.
  6. Be present and ready for work as scheduled.
  7. Attend in-service trainings, departmental meetings, and community events.
  8. Work cohesively with team members.
  9. Effectively informs and educates patients by properly setting expectations with patients about what they should provide and expect at their appointment and other details that will facilitate a positive patient experience.
  10. Project a friendly and upbeat tone when greeting and interacting with patients, families, providers, and coworkers in a courteous, friendly, and professional manner.
  11. Assist Patient Engagement Operations Manager or Operation Manager with training and monitoring Front Desk and Call Center Staff.
  12. Assist with maintaining inventory of supplies and submit purchase requisitions to replenish office and housekeeping supplies.
  13. Assist with coordinating work of building and equipment contracts/vendors for repairs, maintenance, and routine inspections with Director of Facilities
  14. Displays attention to detail, documents messages in the EMR, where applicable, and follows call center protocols regarding urgent and routine calls.
  15. Maintain accurate confidential records of patients' interactions or transactions by following patient privacy protocol, recording details of inquiries, complaints, or comments, as well as actions taken.
  16. Adhere to all practice rules regarding documentation and access to EMR systems.
  17. Serve as the Front Desk Superuser and motivates Patient Engagement team
  18. Review, verify, and document in the EHR insurance eligibility for patients.
  19. Conducts household income assessment to calculate sliding fee scale costs for services and updates promissory notes accordingly.
  20. Assist in chart audits ensuring that all patient documents are complete and updated.
  21. Assist with overseeing Provider schedules ensuring that providers are not being overbooked and the schedules are balanced throughout the practice.
  22. Work closely with Front Desk staff to ensure patients have the appropriate documentation to receive care which includes verification of income, insurance and ensures proper authorizations are in place prior to the delivery of service.
  23. Work closely with Eligibility Specialist notifying patients of the current and past due balances, arranging payment plans.
  24. Assist team members with troubleshooting issues
  25. Monitor clinic flow
  26. Resolve patient issues or escalate issues to Director of Clinical Operations or Operations Manager
  27. Attend all required meetings and trainings.
  28. Responsible for monitoring scheduling of appointments for services
  29. Responsible for clearing message boxes in EMR system including, no shows, reschedules, emails, scans, and faxes.
  30. Give instructions, within in scope of authority, to clients as instructed by doctors, medical and clinical staff.
  31. Carry out routine checks to ensure safety and security.
  32. Work collaboratively with teams across the organization
  33. Monitor and ensure all related reports and information is captured and documented in EMR system
  34. Assist with Managing data and provides periodic reports on encounters, demographics, kept appointments, cancellations, etc.
  35. Reconcile money collected and completes end of day financial reports and duties including preparing batch to deposit.
  36. Identify and recommend operational improvements
  37. Lead team huddles
  38. Assist with engaging clients directly to coordinate care and direct them accordingly.
  39. Ensure the privacy and security of protected health information per HIPAA requirements. Provide the highest level of customer service to patients, fellow employees and referral sources, maintains and monitors client waiting areas.
  40. Follows and actively participates in CSMD's Quality Management Plan and adheres to standards of improvement accordingly.
  41. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies, and procedures.
  42. Complete projects timely.
  43. Other duties as assigned which could include special projects and assignments.

  1. REQUIREMENTS:
  2. High School Diploma or Equivalent
  3. CMA preferred
  4. One year of call center or customer service experience preferred.
  5. Detail oriented
  6. Must have ability to learn using medical and dental Electronic Health Records; must have strong computer skills.
  7. Must demonstrate a positive demeanor, and excellent verbal and written communication skills.
  8. Must have exceptional interpersonal communication skills to communicate effectively with callers in accordance with established policies and procedures.
  9. Must be able to effectively resolve conflicts and function in a team environment.
  10. Must have strong ability to multitask.

  1. SUPERVISES

N/A
  1. PHYSICAL REQUIREMENTS:
  2. Visual acuity-always.
  3. Hand-eye coordination- always.
  4. Manual dexterity - always for fine manipulation of keyboard
  5. Lifting approximately 10-15 lbs.
  6. Pushing, Pulling- sometimes
  7. Stooping, Bending, and Standing- sometimes.
  8. Must have strong ability to multitask.

  1. WORK ENVIRONMENT:
  2. Indoor, environmentally controlled.
  3. Exposure to disease or infections
  4. No vibrations.
  5. Exposure to artificial and /or natural light.
  6. Exposure to outdoor weather elements.