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Insurance Claims Associate Jobs in Ottawa, KS (NOW HIRING)

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Health Insurance, Vacation Pay, Holiday Pay, 401K The Recruiter position is responsible for ... This includes claims of harassment/discriminations, complaints of supervisors/co-workers ...

JOB SUMMARY The Coder I position is responsible for accurate, coding, abstracting, claims filing ... The Coder has additional combined responsibilities of data quality and insurance representative ...

JOB SUMMARY The Coder I position is responsible for accurate, coding, abstracting, claims filing ... The Coder has additional combined responsibilities of data quality and insurance representative ...

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Insurance Claims Associate information

See Ottawa, KS salary details

$12

$18

$26

How much do insurance claims associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for insurance claims associate in Ottawa, KS is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.29 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What job categories do people searching Insurance Claims Associate jobs in Ottawa, KS look for?

The top searched job categories for Insurance Claims Associate jobs in Ottawa, KS are:

What cities near Ottawa, KS are hiring for Insurance Claims Associate jobs?

Cities near Ottawa, KS with the most Insurance Claims Associate job openings:

Infographic showing various Insurance Claims Associate job openings in Ottawa, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $38,382 per year, or $18.5 per hour.

Crop Claim Operations Associate

Great American Insurance Group

Lawrence, KS • Hybrid

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The Division is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

http://www.greatamericancrop.com/

Great American's Crop Division is looking for a Claim Operations Associate to support its Claims department. This position is based out of the Lawrence, KS office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core inoffice days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Provides clerical support to Claims department:

    • Reviews data and text associated with claims files

    • Scans and indexes documents

    • May assist with and/or create general correspondence

    • May perform mail/file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sorts and distributes mail. Maintains/purges documents according to record retention guidelines and distributes files/file systems.

  • May assist Claims department:

    • Sets up claims files

    • Files correspondence and other material related to the claims records, as directed

    • Locates policies

    • Obtains coverage information from policies

    • Investigates discrepancies in the information gathered

    • Enters information into system(s)

    • Orders reports

  • Updates claims files and maintains, corrects, and/or updates data using office technology.

  • Prepares and maintains records, registers, and schedules.

  • Performs other duties as assigned, including the following clerical support duties:

    • Answering phones

    • Initial contact for anyone entering office

    • Sort/distribute mail

    • Print & mail Underwriting Urgent forms

    • Copy and mail lockbox payments

Job Requirements
  • High school diploma or equivalent experience.

  • Generally, 0 to 2 years of related experience.

Business Unit:

Crop

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.


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