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Insurance Claims Associate Jobs in Milwaukee, WI

Vizance, Inc.

Senior Claims Advisor

Hartland, WI · On-site

... clients, associates, and insurance carrier partners. This individual is central to both the ... Provide technical claims guidance to support the Sales and Service teams * Oversee the onboarding ...

Adecco

Insurance Document Associate

Milwaukee, WI

$16/hr

Mailroom Insurance Associate $15.75hr So, you're looking for a Mailroom/Clerical position in ... Responsible for completing underwriting and / or claims document review and audit by appropriately ...

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All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Milwaukee, WI

Insurance Claims Associate information

See Milwaukee, WI salary details

$13

$20

$30

How much do insurance claims associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance claims associate in Milwaukee, WI is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.74 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in Milwaukee, WI?

The most popular types of Insurance Claims jobs in Milwaukee, WI are:

What are popular job titles related to Insurance Claims Associate jobs in Milwaukee, WI?

For Insurance Claims Associate jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Associate jobs in Milwaukee, WI look for?

The top searched job categories for Insurance Claims Associate jobs in Milwaukee, WI are:

Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $43,009 per year, or $20.7 per hour.

Claims Litigation Specialist

West Bend Mutual Insurance Company

West Bend, WI • On-site

$86K - $110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

West Bend Insurance rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

7th of 315 rated insurance

Job description

Claims Litigation Specialist
Job Locations US-Remote
ID 2026-3672
Category Claims Full-Time Remote/Hybrid Remote
Company Overview

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

Internal & external applicants must currently reside in WI, IL, IN, IA, MN, MI, KS, KY, TN, NC, VA, AZ, MO or OH to be considered.

This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

Work Location

This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

Responsibilities & Qualifications
Your Impact
    Manage complex, high-exposure claims within a specialized line of business.
  • Provide technical expertise and guidance to adjusters, managers, agents, and examiners.
  • Evaluate coverage and deliver well-supported coverage opinions.
  • Direct and collaborate with defense counsel on litigated claims.
  • Use modern claims technology to effectively investigate, evaluate, and resolve claims.
  • Lead or support special projects and process improvement initiatives.
  • Assist in developing and training claims team members.
  • Deliver outstanding customer service while maintaining compliance with quality and audit standards.
What You Bring to the Team
  • Experience handling complex, high-severity claims.
  • Strong understanding of litigated claim management.
  • Excellent communication and relationship-building skills.
  • Effective negotiation, analytical, and problem-solving abilities.
  • Comfort using current technology and claims management systems.
  • Ability to make sound decisions and provide technical guidance in challenging situations.
Education & Professional Credentials
  • Bachelor's degree in Business, Insurance, or a related field.
  • Associate in Claims (AIC) designation.
  • CPCU designation or other relevant insurance industry education and certifications.

#LI-BW1

Salary Statement

The salary range for this position is $86,000-$110,000.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

What West Bend Insurance employees say

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