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Insurance Claims Associate Jobs in Lacrosse, WA (NOW HIRING)

Tri-State Hospital

Patient Financial Biller

Clarkston, WA · On-site

$43K - $66K/yr

Associate Degree preferred. Experience: * 1- 2 years of customer service and/or business office ... Less than 10% of claims are initially denied/rejected Discharged-Not Final Billed (DNFB) account ...

All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Lacrosse, WA

Insurance Claims Associate information

See Lacrosse, WA salary details

$13

$20

$30

How much do insurance claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance claims associate in Lacrosse, WA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.79 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Lacrosse, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $43,069 per year, or $20.7 per hour.

Patient Financial Biller

Tri-State Hospital

Clarkston, WA • On-site

$43K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Summary:

The Medical Biller's general responsibilities include accurately billing patient accounts, ensuring timely claim submission and reimbursement from various third-party payers and patients, ensuring proper account documentation in the facility's billing system, and pursuing follow-up efforts on aged accounts under the supervision of the lead medical biller and department leaders.

Education and Training:

High school diploma or equivalent required; Associate Degree preferred.

Experience:

  •   1- 2 years of customer service and/or business office experience preferred, ideally in a medical  setting.
  •   Knowledge of basic patient accounting processes and healthcare terminology strongly preferred.

Skills and Abilities:

  • Strong computer skills (including MS Word and Excel)
  • Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to- moderate supervision
  • Excellent verbal and written communication skills, including professional telephone etiquette
  • Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
  • Dependable  in  both production  and attendance
  • Exceptional organization and time management skills

Performance is excellent when:

  • Biller works an average of 60 – 65 claims per day, depending on assigned payer(s)
  • Less than 10% of claims are initially denied/rejected

 Discharged-Not Final Billed (DNFB) account levels are in accordance with industry average of 17 – 20% of total A/R being DNFB

Benefits Overview:

  • Paid Time Off
  • Medical, Dental, and Vision
  • Flexible Health Spending Account and Dependent Care Spending Account 
  • Retirement - 403(b) with matching contributions
  • Employee Assistance Program
  • Tuition Reimbursement 
  • Life Insurance 
  • Employee Wellness Program

About TriState Health

Learn more about TriState Health here. 

TriState Health is a not-for-profit, critical access hospital and medical campus, community owned and operated since 1955. As the largest employer in Asotin County, TriState remains committed to our mission of caring for the community and ensuring, “Your Health Is Our First Priority.”

Serving an 8-county region in Washington, Idaho, and Oregon, TriState Health continues to receive awards for excellent service to the community such as “2025 Get with the Guidelines Gold in Rural Stroke” and “1 of 6 Top Recommended Hospitals in Washington State." TriState proudly promotes a 4:1 nurse to patient ratio, with an even lower ratio for critical care patients.

Located in Clarkston, WA, and nestled within the Lewis Clark Valley - a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge.  With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley. 

Our Mission: Your Health Is Our First Priority!

Our Vision: We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Our Values:

  • Quality. Through teamwork, we strive to continuously improve our quality of care and service.
  • Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care. 
  • Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.
  • Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.
  • Innovation. We embrace and integrate new ideas and technology to improve our community’s health and wellness.

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