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Insurance Claims Associate Jobs in Covington, KY

TQL

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

You will be responsible for managing an evolving portfolio of cargo claims, resolving them through customer, carrier, and insurance outreach. This role requires a high attention to detail, customer ...

Total Quality Logistics

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

Diligently follow up on claims and insurance companies on behalf of TQL and our customers * Collect all necessary documents and information to file, investigate and help resolve claims * Contact ...

Total Quality Logistics

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

Diligently follow up on claims and insurance companies on behalf of TQL and our customers * Collect all necessary documents and information to file, investigate and help resolve claims * Contact ...

Trak Group

Claims Specialist

Blue Ash, OH

Qualifications Associate's degree or equivalent work experience required. Previous experience in financial services required. 3-5 years of life insurance claims or policy administration experience ...

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All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Covington, KY

Insurance Claims Associate information

See Covington, KY salary details

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$29

How much do insurance claims associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for insurance claims associate in Covington, KY is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What job categories do people searching Insurance Claims Associate jobs in Covington, KY look for?

The top searched job categories for Insurance Claims Associate jobs in Covington, KY are:

What cities near Covington, KY are hiring for Insurance Claims Associate jobs?

Cities near Covington, KY with the most Insurance Claims Associate job openings:

Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Covington, KY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $42,372 per year, or $20.4 per hour.

Claims Associate

Cincinnati, OH • On-site

TQL
Trucking • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

327th of 366 rated logistics

Recommended by parents

Respectful managers

Good training

Learn more about TQLexternal

$17.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

About the role:As a Claims Representative with TQL, you will be a vital part of the company’s risk management and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo claims, resolving them through customer, carrier, and insurance outreach. This role requires a high attention to detail, customer service, and investigative mentality to ensure we continue to have the best Claims team in the industry. What’s in it for you:* $17.50 - $22/hr.* Comprehensive benefits package* Health, dental and vision coverage* 401(k) with company match* Perks including employee discounts, financial wellness planning, tuition reimbursement and more* Advancement opportunities within structured career paths* Monthly team competitions and contests* Employee referral bonuses* Certified Great Place to Work with 900+ lifetime workplace award winsWhat you'll be doing:* Research reported claims and determine validity of the claim* Manage the documentation and submission process of each claim in your portfolio* Diligently follow up on claims and insurance companies on behalf of TQL and our customers* Collect all necessary documents and information to file, investigate and help resolve claims* Contact carriers, insurance companies, salvage companies and internal/external customers regarding claims made by customers, receivers, or shippers* Work with Accounting and Collections staff to resolve carrier and customer accounting issues related to claimsWhat you need: * Experience in claims, insurance, fraud or another related field preferred * Strong, independent decision-making skills while maintaining great relationships with the sales department* Ability to work quickly and handle requests* Capable of meeting multiple deadlines occurring at the same time* Ability to prioritize various requests and handle changing priorities* Excellent organizational skills with strong attention to detail* Good communication skills* Strong customer service orientation* Focused, positive attitudeWhere you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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