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Insurance Claims Assistant Jobs in Utah (NOW HIRING)

Allied Universal

Surveillance Investigator

Cedar City, UT · On-site

$18.25 - $22.25/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... to assist with the administration of an insurance claim. * Must possess a valid driver's license ...

Allied Universal

Surveillance Investigator

Cedar City, UT · On-site

$18.25 - $22.25/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation ... to assist with the administration of an insurance claim. * Must possess a valid driver's license ...

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Insurance Claims Assistant information

See Utah salary details

$8

$19

$41

How much do insurance claims assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance claims assistant in Utah is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $23.41 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Utah? The most popular types of Insurance Claims jobs in Utah are:
What cities in Utah are hiring for Insurance Claims Assistant jobs? Cities in Utah with the most Insurance Claims Assistant job openings:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,385 per year, or $19.9 per hour.

Insurance Sales Rep

Farmers Insurance Southern Utah

Moab, UT • On-site

Full-time

PTO

Re-posted 3 days ago

Job description

Farmers Insurance Southern Utah is seeking motivated individuals to join our team as Protege Insurance Agents. As a Protege Insurance Agent, you will have the opportunity to learn from experienced agents and develop the skills needed to build a successful career in the insurance industry. This is a great opportunity for individuals who are looking to start their career in insurance and receive comprehensive training and support.

At Farmers Insurance Southern Utah, we believe in investing in our future. As a Protege Insurance Agent, you will receive hands-on training and mentorship from our experienced team. You will learn how to prospect for new clients, evaluate their insurance needs, and provide them with tailored insurance solutions. Additionally, you will have the opportunity to shadow experienced agents, attend industry seminars and workshops, and gain valuable insights into the insurance business.

Responsibilities
  • Assist with prospecting and generating leads for new clients
  • Learn how to conduct insurance policy reviews and provide recommendations
  • Assist with customer service inquiries and claims processing
  • Shadow experienced agents to learn sales and marketing strategies
  • Attend training sessions, workshops, and industry events
  • Stay up-to-date on insurance industry trends and changes
  • Collaborate with colleagues and support staff to achieve team goals

Requirements

  • No prior experience in insurance necessary - we are willing to train the right candidate
  • Property, Casualty, Life & Health insurance producers license
  • Strong communication skills, both verbal and written
  • Excellent interpersonal skills and ability to build rapport with clients
  • Self-motivated and eager to learn
  • Ability to work in a fast-paced, team-oriented environment
  • High school diploma or equivalent
  • Bilingual abilities are a plus, but not required

Benefits

    • Competitive base salary
    • Competitive commission structure
    • Bonus incentive based on individual/agency performance
    • Flexible Work Schedule
    • Career Growth Development
    • Opportunity for Advancement
    • Paid Time Off - personal time and holidays