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Insurance Claims Assistant Jobs in Arkansas (NOW HIRING)

Jbhunt

Claims Adminstration

Lowell, AR · On-site

$16.50 - $21/hr

Job Title: Claims Adminstration Department: Administration, Facilities & Secretarial Country ... life insurance, short-term and long-term disability coverage, paid time off commensurate with ...

CPF Dental LLC

Business Assistant I

Fayetteville, AR · On-site

$20 - $24/hr

Eligible Job Summary The Business Assistant I (BA I) has the skills, responsibilities, tasks and ... Properly process insurance claims to ensure patient benefits are maximized * Other duties and ...

Essick Air Products

HR/ Payroll Assistant

Little Rock, AR · On-site

$21 - $25/hr

Support benefits administration, attendance tracking, and accrual balance inquiries * Assist with insurance claims resolution, liaising with insurance agents as needed * Coordinate employee rewards ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Arkansas

Insurance Claims Assistant information

See Arkansas salary details

$8

$18

$37

How much do insurance claims assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for insurance claims assistant in Arkansas is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $21.25 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Arkansas?

The most popular types of Insurance Claims jobs in Arkansas are:

What cities in Arkansas are hiring for Insurance Claims Assistant jobs?

Cities in Arkansas with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,590 per year, or $18.1 per hour.

Claims Adminstration

Lowell, AR • On-site

Jbhunt
Trucking • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

231st of 366 rated logistics

Paid breaks

Recommended by parents

Respectful managers

Learn more about Jbhuntexternal

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Job Title:

Claims Adminstration

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, this position provides comprehensive administrative support to the Claims function by coordinating communications, maintaining files, and ensuring data accuracy across internal and external systems. This role processes incoming and outgoing payments, submits required reporting, and obtains external documentation. The incumbent contributes to departmental operations by participating in special projects, procuring supplies, and preparing documentation for internal analysis.

Job Description:

Key Responsibilities:

  • Receive, screen, and route incoming phone calls, electronic mail, and physical mail to the appropriate internal teams or external parties
  • Provide administrative and operational support to the Claims function through scheduling appointments, meetings, and conference calls
  • Perform regular data management activities, such as data imports to claims systems and validating data accuracy to support reporting and compliance
  • Process incoming and outgoing checks, including, but not limited to, depositing checks, logging activities, and resolving missing/incorrect information
  • Process legal preservation requests and manage required documentation, assisting in locating and collecting related documents within systems as needed Request, obtain, and catalog external records (e.g., police reports) and supporting documentation required for claims investigations, settlements, and legal matters Manage medical reporting requirements, primarily Medicare and Medicaid, by tracking mandatory information and ensuring timely and accurate submission in accordance with regulatory standards
  • Administer vendor and invoice processes through creating and maintaining vendor profiles in accounting and legal systems, processing department-specific invoices, and filing vendor-related documentation for claims and settlements
  • Support departmental operations by preparing supporting documentation for monthly financial reporting, assisting with resignation settlements, procuring department supplies, and contributing to special projects as assigned

Qualifications:

Minimum Qualification:

  • High School Diploma or GED with up to 1 year of relevant experience, education, training, and/or military equivalent.


This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative

Job Opening ID:

00627087 Claims Adminstration (Open)

"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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