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Insurance Claims Adjuster Trainee Jobs in Rochester, MI

Negotiate with insurers, adjusters and other stakeholders to expedite and obtain fair settlement of claims. * Consult with clients and internal stakeholders to understand client coverage needs and ...

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Insurance Claims Adjuster Trainee information

See Rochester, MI salary details

$28.1K

$59.5K

$82.8K

How much do insurance claims adjuster trainee jobs pay per year?

As of Aug 24, 2026, the average yearly pay for insurance claims adjuster trainee in Rochester, MI is $59,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $69,500.00 per year, depending on experience, location, and employer.

What does an insurance claims adjuster trainee do?

An Insurance Claims Adjuster Trainee is an entry-level professional who learns how to investigate and evaluate insurance claims. They work under the supervision of experienced adjusters to determine the extent of an insurance company's liability for property damage, injuries, or other losses. Trainees gather information by interviewing claimants and witnesses, inspecting damaged property, and reviewing police or medical reports. Over time, they gain the skills needed to make recommendations for claim settlements and handle claims independently.

What are the key skills and qualifications needed to thrive as an insurance claims adjuster trainee?

To thrive as an Insurance Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a high school diploma or associate degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster license is typically required. Strong communication, negotiation abilities, and problem-solving skills help you effectively interact with clients and handle stressful situations. These competencies are vital for accurately assessing claims, minimizing errors, and ensuring customer satisfaction throughout the claims process.

What are some typical challenges faced by insurance claims adjuster trainees during their first year on the job?

Insurance Claims Adjuster Trainees often find the steep learning curve to be a common challenge in their first year. They must quickly develop strong investigative and communication skills while adapting to a fast-paced environment where multitasking and meeting deadlines are essential. Balancing empathy for claimants with company policies can also be difficult at first, as trainees learn to make fair and objective decisions. Regular collaboration with more experienced adjusters and ongoing training help new hires build confidence and competence over time.

What is the difference between Insurance Claims Adjuster Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims Adjuster TraineeInsurance Claims Adjuster
CertificationsTypically requires a high school diploma; some states may require licensing or certificationsRequires licensing and certifications, such as state adjuster licenses
Work EnvironmentTraining period, supervised, often in an office or on-siteIndependent or team-based, handling claims directly with clients and providers
Job ResponsibilitiesLearning claims processes, assisting senior adjusters, observing investigationsEvaluating claims, negotiating settlements, making coverage decisions
Experience LevelEntry-level, in trainingMid-level, with some experience required

The main difference between an Insurance Claims Adjuster Trainee and an Insurance Claims Adjuster is the experience and responsibility level. Trainees are in learning and observation phases, while adjusters handle claims independently. Both roles often require similar certifications, but adjusters have more autonomy and decision-making authority.

How do you become an insurance claims adjuster trainee?

To become an insurance claims adjuster trainee, candidates typically need a high school diploma or equivalent, and some states require passing a licensing exam. On-the-job training and familiarity with claims processing software are common, and obtaining a state license is often necessary before advancing to full adjuster roles.

Is it worth becoming an insurance claims adjuster trainee?

Becoming an insurance claims adjuster trainee can be a valuable entry point into the insurance industry, offering training in claims evaluation, customer service, and industry regulations. The role often provides opportunities for certification, such as the State Adjuster License, and can lead to career advancement as an adjuster or claims specialist.

What are popular job titles related to Insurance Claims Adjuster Trainee jobs in Rochester, MI?

For Insurance Claims Adjuster Trainee jobs in Rochester, MI, the most frequently searched job titles are:

What cities near Rochester, MI are hiring for Insurance Claims Adjuster Trainee jobs?

Cities near Rochester, MI with the most Insurance Claims Adjuster Trainee job openings:

Infographic showing various Insurance Claims Adjuster Trainee job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,469 per year, or $28.6 per hour.

Auto Claims Representative

Auto-Owners Insurance

Troy, MI • On-site

Full-time

Retirement, PTO

Re-posted 25 days ago


Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 311 rated insurance


Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-CH1 #LI-Hybrid

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