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Insurance Claim Representative Jobs in Georgia (NOW HIRING)

The Whiteside Agency

Counsel, Claim

Alpharetta, GA

$132K - $219K/yr

... represents a broad range of salaries for this role across the country. The actual salary for this ... You will deliver optimal results for Travelers' insured customers and will mentor less experienced ...

The Travelers Indemnity Company

Counsel, Claim

Alpharetta, GA · On-site

$132K - $219K/yr

... represents a broad range of salaries for this role across the country. The actual salary for this ... You will deliver optimal results for Travelers' insured customers and will mentor less experienced ...

Travelers Companies (Import)

Counsel, Claim

Alpharetta, GA · On-site

$132K - $219K/yr

... represents a broad range of salaries for this role across the country. The actual salary for this ... You will deliver optimal results for Travelers' insured customers and will mentor less experienced ...

Classic Collision

Customer Service Representative

Roswell, GA · On-site

$14.75 - $20/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Explain and educate customers on repair process on a high level, including insurance claim ...

Classic Collision

Customer Service Representative

Atlanta, GA · On-site

$15.75 - $21.25/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Explain and educate customers on repair process on a high level, including insurance claim ...

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All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in Georgia

Insurance Claim Representative information

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$33

How much do insurance claim representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for insurance claim representative in Georgia is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $24.38 per hour, depending on experience, location, and employer.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on gaining relevant skills such as customer service, attention to detail, and knowledge of insurance policies. Completing a pre-licensing course and obtaining the required state license are essential steps, and entry-level positions or internships can provide valuable on-the-job training.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, as insurers need professionals to evaluate and settle claims. While automation and AI are increasingly used for routine tasks, skilled adjusters are still essential for complex cases and customer interactions, ensuring the field continues to evolve rather than decline.

What does an Insurance Claim Representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What kind of claims adjuster makes the most money?

In the insurance industry, specialized claims adjusters such as catastrophe or large-loss adjusters tend to earn higher salaries due to the complexity and scale of claims they handle. These roles often require advanced knowledge, certifications, and the ability to manage high-value or complex cases, which contribute to higher compensation compared to general claims adjusters.

What are the key skills and qualifications needed to thrive as an Insurance Claim Representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

What is an insurance claims representative?

An insurance claims representative is a professional who investigates and evaluates insurance claims to determine coverage and settlement amounts. They review policy details, gather evidence, and communicate with claimants, often using claims management software, to ensure accurate and fair claim processing.

How do Insurance Claim Representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
What are popular job titles related to Insurance Claim Representative jobs in Georgia? For Insurance Claim Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Representative jobs in Georgia look for? The top searched job categories for Insurance Claim Representative jobs in Georgia are:
What cities in Georgia are hiring for Insurance Claim Representative jobs? Cities in Georgia with the most Insurance Claim Representative job openings:
Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Georgia as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,140 per year, or $20.7 per hour.

Counsel, Claim

The Whiteside Agency

Alpharetta, GA

$132K - $219K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
Claim, LegalCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$132,800.00 - $219,100.00
Target Openings
1
What Is the Opportunity?
Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus, positioning you as a strong business partner and trusted advisor who delivers exceptional value through local expertise and outstanding client service. We handle litigation arising from claims asserted against policyholders or the company and take cases from inception through trial and appeal. As a Senior Counsel with Travelers you will be responsible for high quality, proactive case handling and will have the opportunity to use your legal expertise and litigation skills to independently handle a caseload of higher exposure cases and more complex litigation matters, including Major Case and Complex Claim matters depending on line of business. You will deliver optimal results for Travelers' insured customers and will mentor less experienced attorneys.What Will You Do?
  • In the independent handling of a caseload of higher exposure cases and most complex litigation matters, including Major Case and Complex Claim depending on line of business, your responsibilities will include:
  • Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
  • Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
  • Draft substantive pleadings, motions, briefs, discovery and other legal documents.
  • Attend court events, depositions, and other appointments independently.
  • Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
  • Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
  • Build and maintain strong internal and external client and business partner relationships, including independent responsibility for managing client and business partner relationships.
  • Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
  • Provide leadership through mentoring other attorneys and legal support staff.
  • Initiate special projects and identifies other opportunities to support office goals/business needs.
  • Fully and effectively utilize available technology, case management system and automation.
  • Travel as required to meet business needs.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • 7+ years of insurance defense litigation experience as a practicing attorney.
  • Strong aptitude for trying cases to a jury; proven track record of litigating jury trials, with a history of successful courtroom outcomes
  • Demonstrates strong technical knowledge in the practice area(s) and the ability to effectively communicate complex information on litigated matters to diverse audiences.
  • Advanced oral and written advocacy skills, with a demonstrated track record of summary judgment and/or appellate successs.
  • Possesses in-depth knowledge of the bench, bar, local jurisdictional practices, adversaries.
  • Excels in fostering collaborative relationships with colleagues, customers, and business partners to deliver exceptional customer service
  • Demonstrates strong leadership through mentoring and influencing skills.
  • Exercises sound decision making and possesses advanced negotiation skills.
  • Effectively manages multiple priorities with an attention to detail, sense of urgency & responsiveness.
  • Possesses a flexible and agile mindset with a willingness to take on new challenges as needs evolve.
What is a Must Have?
  • Juris Doctorate or equivalent International legal degree; graduate of an accredited law school.
  • 7 years experience as a practicing attorney.
  • Active license in good standing to practice law in the state(s) in which representation is required.
  • Regularly handles hearings, trials, dispositive motion arguments, depositions, or other court proceedings and has the ability to transport to those meetings. Valid driver's license required depending on the location.
What Is in It for You?
  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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