1

Insurance Claim Manager Jobs in Surrey, BC (NOW HIRING)

Carpenter

Richmond, BC · On-site

CA$29 - CA$40/hr

About Us At Platinum Pro-Claim Restoration (PPCR) , we're not just a company; we're a purpose ... The Carpenter works under the general direction of the Construction Manager to plan and organize ...

Dental Clinic Receptionist

Vancouver, BC · On-site

CA$4.14K - CA$4.24K/mo

... Senior Clinic Manager. Works closely with patients, students, faculty, and other staff. Work ... Verifies, prints, and submits dental insurance claim forms and resolves claim or processing issues.

Drywaller/Painter

Richmond, BC · On-site

CA$27 - CA$37/hr

About Us At Platinum Pro-Claim Restoration (PPCR) , we're not just a company; we're a purpose ... We want our staff to do well, both in the workplace and in their personal life, our management team ...

Drywaller/Finisher

Richmond, BC · On-site

CA$27 - CA$37/hr

About Us At Platinum Pro-Claim Restoration (PPCR) , we're not just a company; we're a purpose ... We want our staff to do well, both in the workplace and in their personal life, our management team ...

Project Administrator

Richmond, BC · On-site

CA$45K - CA$60K/yr

About Us At Platinum Pro-Claim Restoration (PPCR) , we're not just a company; we're a purpose ... Managing all job-related documents in the office for each Project Coordinator related jobs and ...

Claims Specialist

Vancouver, BC · On-site

CA$110K - CA$135K/yr

Manages highly complex Commercial General Liability claim investigations, including coverage issues ... Strong knowledge of insurance and claims principles, practices, and procedures, applied in complex ...

Restoration Labourer

Richmond, BC · On-site

CA$20 - CA$25/hr

About Us At Platinum Pro-Claim Restoration (PPCR) , we're not just a company; we're a purpose ... A project management and flood team can be extremely effective and communicative by collaborating ...

next page

Showing results 1-20

Insurance Claim Manager information

What are the key skills and qualifications needed to thrive as an Insurance Claim Manager, and why are they important?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What are some common challenges faced by Insurance Claim Managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What does an Insurance Claim Manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

Other

Posted 8 days ago


Job description

Come Build Your Career at Aecon!

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

  • Safety Always. Our number one core value. If we can't do it safely, we don't do it at all.
  • Integrity. We lead by example, with humility and courage.
  • Accountability. We're passionate about delivering on our commitments.
  • Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! 

At Aecon we:

  • Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
  • Believe in helping you build your career through our Aecon University and Leadership Programs.
  • Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
  • Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What Is The Opportunity?

The Contracts Manager has responsibility for all customer required documents required from opportunity identification to project closeout by providing commercial advice from the pre-bid, estimating, bid-submission, negotiation, contracting, ongoing project reporting including change and delay management, negotiating change orders, initial dispute resolution coordination, litigation support, to ultimately project closeout reporting.

What You'll Do Here 

  • Drives the Contract Management activities with the support of project Contract Manager(s) and/or Contract Administrator(s).
  • Ensures application and administration of Contract, Claims and Insurance and project governance.
  • Drives preparation of Contract Summary and ensure it is widely communicated and regularly updated.
  • Prepares with Core Project Team the Contract Management Strategy Plan (CMSP)
  • Carefully analyzes the contract to build and drive implementation of Contract Management Strategy Plan, as well as keep it updated with project team on quarterly basis.
  • Contributes to Contract Data Requirement List (CDRL) by the Project Team members so that it is launched in time, is accurately communicated, and updated.
  • Monitors Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones.
  • Ensures timely issuance of contractual notices to customers/partners/subcontractors.
  • Establishes and implements project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files..
  • Monitors/manages insurance policy and keep its validity in collaboration with partners' insurance managers. Keeps the partners' insurance manager duly updated regarding all changes on the project that could represent any deviation of the reaching of the insurance policy.
  • Develops and produces any project specific processes and ways of working for contract/claim management.
  • Develops a pragmatic commercial approach based on contractual analysis of the project to protect Aecon interests toward customers and partners.
  • Carefully monitors, records, and notifies customer/partners regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations.
  • Monitors customer/partner requests for variations / change orders / extensions of time. Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for approval.
  • Provides creative advice on specific issues, risks, and contractual/claims activities, taking into account the contract and business objectives.
  • Reports on contract management and claims activities to the project, and Legal, and Contract Management teams.
  • Ensures Contract management KPIS are reported as per reporting deadlines including gathering the inputs from Key supplier Contract Managers and Insurance Managers,
  • Provides training on contract/claim management to key project stakeholders, including project management, finance, engineering, and sourcing communities.
  • Anticipates events and risks associated with the contract management activities; proposes alternative proactive solutions to keep the situation under control.
  • Works closely with the segment Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Sourcing Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities.
  • Provides at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project.
  • Trains, develops, and share knowledge and expertise to project team and partners, as required. 

What You Bring to the Team 

  • Must have a degree in Law, Engineering, Finance, Technical, Economics or business sciences.
  • Minimum of 15 years of Contract/Claim Management experience (preferred)/ Project Management ideally in the Engineering and Construction\EPC industry or on Heavy Civil/Marine/Transit/Rail infrastructure projects
  • Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specifications.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to understand project financials and impact of contract/claim management on project's profitability.
  • Ability to solve practical problems and deal with a variety of variables in situations.
  • Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.
  • Knowledge of Contract Management systems; Project Management software; Excel Spreadsheet software and Microsoft Office Word Processing software.
  • Willingness and ability to be creative and bring forward new ideas and innovations.
  • Must be able to communicate with precision and transparency

Wage - $120,000 - $140,000 per annum

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process.

As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon's AI Usage Policy. All final decisions are made by qualified Aecon team members.