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Insurance Claim Manager Jobs in Ontario (NOW HIRING)

Sr Project Contract Manager

Toronto, ON · On-site

CA$110K - CA$150K/yr

  • Medical

  • Life

  • Retirement

... Insurance Management Manual (CCIM). * Monitoring project schedules and ensuring all contractual ... Providing training on contract and claim management to key stakeholders across the project. All ...

New

Sr Project Contract Manager

Toronto, ON · On-site

CA$110K - CA$150K/yr

  • Medical

  • Life

  • Retirement

... Insurance Management Manual (CCIM). * Monitoring project schedules and ensuring all contractual ... Providing training on contract and claim management to key stakeholders across the project. All ...

New

Residential Claims & Estimate Advisor

Markham, ON · Remote

CA$66K - CA$94K/yr

  • Medical

  • Retirement

  • PTO

Maintain detailed claim documentation and ensure timely claim resolution * Manage a high-volume ... TD Insurance offers a wide range of products, including General Insurance and Life and Health.

CA$79K - CA$111K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Manage customer and third-party relationships throughout the litigation process, providing ... Reviews claim decisions and supporting documentation to assess litigation risk, defensibility, and ...

TD Insurance, Litigation Paralegal - Auto PD

Toronto, ON · On-site +1

CA$79K - CA$111K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Manage customer and third-party relationships throughout the litigation process, providing ... Reviews claim decisions and supporting documentation to assess litigation risk, defensibility, and ...

Residential Claims & Estimate Advisor

Markham, ON · Remote

CA$66K - CA$94K/yr

  • Medical

  • Retirement

  • PTO

Maintain detailed claim documentation and ensure timely claim resolution * Manage a high-volume ... TD Insurance offers a wide range of products, including General Insurance and Life and Health.

Showing results 21-40

Insurance Claim Manager information

What does an insurance claim manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.

What are the key skills and qualifications needed to thrive as an insurance claim manager?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What are some common challenges faced by insurance claim managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

What cities in Ontario are hiring for Insurance Claim Manager jobs?

Cities in Ontario with the most Insurance Claim Manager job openings:

Infographic showing various Insurance Claim Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Claim Adjuster, Casualty

Gore Mutual Insurance

Cambridge, ON • On-site

CA$56K - CA$103K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 10 days ago


Job description

Our Senior Casualty Claims Adjusters are responsible for the investigation, evaluation, and settlement of moderate to serious bodily injury and property damage liability claims and claims in litigation. They play a crucial role in ensuring fair and timely resolution of claims by conducting thorough investigations, analyzing complex information, and collaborating with legal and medical professionals. Additionally, they are tasked with negotiating settlements, preparing detailed reports, and providing exceptional customer service to claimants and policyholders. Their expertise and dedication help maintain the integrity of our claims process and uphold our commitment to delivering quality service.

What will you do?

  • Investigate, evaluate, negotiate, and settle moderate to serious Casualty claims, including Auto BI and Commercial General Liability claims.
  • Proactively manage your desk by adhering to deadlines, keeping clear notes, prioritizing tasks, and maintaining timely and accurate reserves
  • Prepare large files for discussion and review with our claims leadership team when setting and amending reserves.
  • Attend mediations, trials, pre-trials, arbitrations  

 What will you need to succeed?

  • Minimum 3 years casualty file handling required
  • University or college degree or equivalent
  • CGL experience preferred 
  • CIP designation preferred  
  • Strong communication and interpersonal skills 
  • Good organizational and time management skills 
  • Strong analytical and negotiation skills 
  • Travel may be required

Permanent, Full-Time 

Hybrid: This is a hybrid role. Please note, regular in-person workdays at our Cambridge Office or Toronto Office are expected minimum of two a week.

The expected base salary range for this position is $56,000 - $103,500. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual's discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.