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Insurance Claim Manager Jobs in Arizona (NOW HIRING)

CCMSI

Claim Manager

Scottsdale, AZ · On-site

$105K - $125K/yr

Overview Claim Manager Location: Scottsdale, AZ - Hybrid Schedule after initial training period ... Medical, Dental, Vision, Life, and Disability Insurance * Retirement plans : 401(k) and Employee ...

CCMSI

Claim Manager

Scottsdale, AZ · On-site

$105K - $125K/yr

Overview Claim Manager Location: Scottsdale, AZ - Hybrid Schedule after initial training period ... Medical, Dental, Vision, Life, and Disability Insurance * Retirement plans : 401(k) and Employee ...

CCMSI

Claim Manager

Scottsdale, AZ

$105K - $125K/yr

Claim Manager Location: Scottsdale, AZ - Hybrid Schedule after initial training period Schedule: 8 ... Medical, Dental, Vision, Life, and Disability Insurance * Retirement plans : 401(k) and Employee ...

CCMSI

Subrogation Claim Representative I

Phoenix, AZ

$60K - $75K/yr

Investigate, evaluate, and manage subrogation claims in compliance with applicable laws ... Medical, Dental, Vision, Life, and Disability Insurance * Retirement plans : 401(k) and Employee ...

CCMSI

Subrogation Claim Representative I

Phoenix, AZ · On-site

$60K - $75K/yr

Investigate, evaluate, and manage subrogation claims in compliance with applicable laws ... Medical, Dental, Vision, Life, and Disability Insurance * Retirement plans : 401(k) and Employee ...

CCMSI

Subrogation Claim Representative I

Phoenix, AZ

$60K - $75K/yr

Investigate, evaluate, and manage subrogation claims in compliance with applicable laws ... Medical, Dental, Vision, Life, and Disability Insurance * Retirement plans : 401(k) and Employee ...

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All JobsInsurance Claim JobsInsurance Claim Manager JobsInsurance Claim Manager Jobs in Arizona

Insurance Claim Manager information

See Arizona salary details

$32.6K

$81.9K

$129.5K

How much do insurance claim manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for insurance claim manager in Arizona is $81,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $97,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Insurance Claim Managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

What are the key skills and qualifications needed to thrive as an Insurance Claim Manager, and why are they important?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What does an Insurance Claim Manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.
What cities in Arizona are hiring for Insurance Claim Manager jobs? Cities in Arizona with the most Insurance Claim Manager job openings:
Insurance Claim Manager jobs near you
Infographic showing various Insurance Claim Manager job openings in Arizona as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 73% In-person, 11% Hybrid, and 16% Remote job distribution, with an average salary of $81,877 per year, or $39.4 per hour.

Claim Manager

CCMSI

Scottsdale, AZ • On-site

$105K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Overview
Claim Manager
Location: Scottsdale, AZ - Hybrid Schedule after initial training period
Schedule: 8:00 am - 4:30 pm (PST)
Salary Range: $105,000 - $125,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Claim Manager position is responsible for the investigation, evaluation, adjustment, and overall management of assigned claims to ensure timely and effective resolution. This role provides leadership, supervision, and coordination of claims staff and departmental functions, ensuring compliance with company standards, client expectations, and regulatory requirements. The position supports team development, performance management, workflow optimization, and operational excellence within the claims department. This role may serve as an advanced developmental opportunity for individuals being considered for progression to higher levels of claims management leadership.
Responsibilities
  • Direct and oversee claim activities to ensure timely handling and compliance with corporate standards, client guidelines, and regulatory requirements.
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Oversee claim-related expenses, resolve billing disputes as needed, and authorize claim payments in accordance with company procedures, industry standards, and established authority limits.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Attend account Board Meetings, conduct file review meetings and/or training sessions with clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Performance appraisals and objective/goal setting and attainment of claim staff.
  • Monitor legislative and industry changes, communicate impacts to staff, and oversee workflows and caseloads to ensure efficient operations.
  • Monitor compliance with Corporate Claim Handling Standards and special client handling instructions statutes, rules and regulations, and relative case law.

Qualifications
Required:
  • Excellent verbal and written communication skills.
  • 3+ years of supervisory experience required.
  • 15+ years of claims handling experience. Preferably Arizona experience.
  • Arizona Adjuster's License, or the ability to obtain one.
  • Strong analytical, problem-solving, and negotiation abilities.
  • Self-motivated with the ability to set priorities, manage competing demands, and achieve performance goals.
  • Detail-oriented with strong organizational skills and a commitment to accuracy.
  • Ability to thrive in a fast-paced, evolving environment.
  • Working knowledge of lower-level claims roles and responsibilities.
  • Experience handling liability claims, as well as complex litigation.
  • Ability to work independently while exercising sound judgment, discretion, and confidentiality.
  • Strong customer service focus with a commitment to meeting internal and external client needs.
  • Reliable and predictable attendance during designated client service hours.

Nice to Have:
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required
  • Bachelor's Degree in related field.
  • Experience handling transportation accounts is a plus.

Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together - we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #EmployeeOwned #ArizonaJobs # ScottsdaleJobs #LeadershipOpportunity #InsuranceCareers

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