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Insurance Claim Investigator Jobs in Michigan (NOW HIRING)

Allied Universal

Surveillance Investigator

Lansing, MI · On-site

$19.25 - $23.75/hr

Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

Allied Universal

Surveillance Investigator

Grand Rapids, MI · On-site

$20.75 - $25.50/hr

Allied Universal ® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

Allied Universal

Surveillance Investigator

Detroit, MI · On-site

$21.25 - $26.25/hr

Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

Allied Universal

Surveillance Investigator

Grand Rapids, MI · On-site

$20.75 - $25.50/hr

Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

Allied Universal

Surveillance Investigator

Detroit, MI · On-site

$21.25 - $26.25/hr

Allied Universal ® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

Allied Universal

Surveillance Investigator

Lansing, MI · On-site

$19.25 - $23.75/hr

Allied Universal ® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim ...

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All JobsInsurance Claim Investigator JobsInsurance Claim Investigator Jobs in Michigan

Insurance Claim Investigator information

See Michigan salary details

$30.5K

$56.9K

$78K

How much do insurance claim investigator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance claim investigator in Michigan is $56,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $65,400.00 per year, depending on experience, location, and employer.

What does an insurance claim investigator do?

An insurance claim investigator is responsible for examining insurance claims to determine their legitimacy and prevent fraudulent activities. They gather and analyze evidence, interview claimants and witnesses, review documents, and work with law enforcement or legal teams if necessary. Their goal is to ensure that claims are valid and that the insurance company pays only for legitimate losses. Investigators may work on various types of claims, such as auto, health, property, or life insurance. They play a crucial role in maintaining the integrity of the insurance process.

What are the key skills and qualifications needed to thrive as an insurance claim investigator?

To thrive as an Insurance Claim Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, finance, or a related field. Familiarity with investigation software, claims management systems, and sometimes certifications like the Certified Fraud Examiner (CFE) credential are valuable. Excellent interpersonal, communication, and critical thinking skills help in conducting interviews and preparing clear, unbiased reports. These abilities are crucial for accurately assessing claims, detecting fraud, and protecting both the company and customers from financial loss.

What are some common challenges faced by insurance claim investigators, and how can applicants prepare for them?

Insurance Claim Investigators often encounter challenges such as gathering accurate information from reluctant witnesses, identifying potential fraud, and managing a high caseload with tight deadlines. Applicants can prepare by developing strong interpersonal skills, attention to detail, and persistence in fact-finding. Familiarity with legal protocols, report writing, and digital investigation tools also helps investigators efficiently resolve claims and collaborate effectively with adjusters, legal teams, and law enforcement.

What is the difference between Insurance Claim Investigator vs Insurance Adjuster?

AspectInsurance Claim InvestigatorInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications like CPCU or ARMRequires similar credentials; certifications like CPCU or AIC are common
Work EnvironmentInvestigates claims, interviews witnesses, reviews evidence, often in an office or on-siteEvaluates damages, negotiates settlements, works in offices or remotely
Employer & Industry UsageUsed by insurance companies, law enforcement, or third-party investigatorsEmployed by insurance companies, adjusting claims for property, auto, or health insurance

Both roles involve assessing insurance claims, but Insurance Claim Investigators focus more on gathering evidence and conducting investigations, while Insurance Adjusters evaluate damages and negotiate settlements. Understanding these differences helps in choosing the right career path or job search focus.

How do you become an insurance claim investigator?

To become an insurance claim investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a college degree in criminal justice, law enforcement, or a related field. Relevant experience in law enforcement, insurance, or investigations is often beneficial, and obtaining certifications such as the Certified Insurance Fraud Investigator (CIFI) can enhance job prospects. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for success in this role.

How much do insurance claim investigators make in the US?

Insurance claim investigators in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Experienced investigators with specialized skills or certifications can earn higher salaries, and some may work on a contract basis or receive additional compensation for investigations requiring advanced tools or techniques.

What are popular job titles related to Insurance Claim Investigator jobs in Michigan?

For Insurance Claim Investigator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Investigator jobs in Michigan look for?

The top searched job categories for Insurance Claim Investigator jobs in Michigan are:

Insurance Claim Investigator jobs near you
Infographic showing various Insurance Claim Investigator job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,865 per year, or $27.3 per hour.

Surveillance Investigator

Allied Universal® Compliance and Investigations

Detroit, MI

$21.25 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,580 frontline employees who took The Breakroom Quiz

78th of 117 rated security

Job description

Overview

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.


Job Description

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

  • Auto and travel allowances!
  • Consistent OT available most of the year!
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1662643

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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