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Insurance Broker Jobs in Waterloo, ON (NOW HIRING)

... the insurance industry. In this role, our Claims Concierge are the first point of contact to our customers and brokers. Using their exceptional customer service skills, empathy and passion for ...

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Insurance Broker information

Do insurance brokers make money?

Insurance brokers earn income primarily through commissions on the policies they sell, which can vary based on the type of insurance and volume of sales. They may also receive fees for consulting or advisory services, and their earnings depend on experience, client base, and sales performance.

What does a broker do in insurance?

An insurance broker acts as an intermediary between clients and insurance companies, helping clients find suitable coverage options and comparing policies. They assess clients' needs, provide advice, and assist with policy selection and claims, often requiring licensing and strong knowledge of insurance products. Brokers work independently or for brokerage firms and earn commissions or fees for their services.

What are some common challenges Insurance Brokers face when balancing client needs with insurer requirements?

Insurance Brokers often navigate the challenge of aligning their clients’ unique coverage needs with the specific underwriting guidelines and product offerings of various insurers. This can require strong negotiation skills, in-depth product knowledge, and the ability to communicate complex policy details to clients in an understandable way. Brokers must also manage multiple client accounts simultaneously, ensuring timely renewals and claims support while adhering to regulatory requirements. Building strong relationships with both clients and insurers is key to overcoming these challenges and providing effective service.

What Do Insurance Brokers Do?

Insurance brokers are professionals in the insurance industry who sell, solicit, and negotiate insurance for a living. They are regulated by the state and must meet certain licensing requirements to do business in their state. Insurance brokers are professional advisers, representing and working on behalf of their clients. Brokers help clients understand their risks and advise them on which assets merit insurance and which do not. Insurance brokers may have industry specializations as well. Keep in mind that insurance brokers are not actual insurers; they are the liaisons between the insurance companies and clients and work on the client’s behalf.

What degree do I need to be an Insurance Broker?

There is no specific degree required to become an insurance broker, but many have a high school diploma or equivalent, and some pursue college degrees in fields like business, finance, or economics to enhance their knowledge. Licensing and certification are mandatory and typically involve passing state exams, along with gaining industry-specific training and experience.

What are the key skills and qualifications needed to thrive as an Insurance Broker, and why are they important?

To thrive as an Insurance Broker, you need a solid understanding of insurance products, risk assessment, and sales techniques, typically supported by relevant licenses such as a state insurance broker license. Familiarity with customer relationship management (CRM) software, quoting platforms, and industry databases is essential for effective client management and policy research. Excellent interpersonal skills, negotiation abilities, and ethical judgment help build trust and long-term relationships with clients. These skills are crucial for matching clients with suitable coverage, navigating regulatory requirements, and achieving sales targets in a competitive industry.

What is the difference between Insurance Broker vs Insurance Agent?

AspectInsurance BrokerInsurance Agent
CredentialsLicensing required; often independentLicensing required; typically tied to specific companies
Work EnvironmentWorks independently or with multiple insurersRepresents one insurer or a few
Employer & Industry UsageIndependent or brokerage firms; broader industry roleInsurance companies; direct sales
Comparison IntentFinds policies across multiple insurers for clientsPromotes policies from a specific insurer

Insurance brokers act as independent advisors, offering clients a variety of policies from multiple insurers, while insurance agents typically represent a single insurer and sell its products. Both roles require licensing, but brokers often have a broader scope and work with multiple companies, providing more options for clients.

Is insurance broking a good career?

Insurance broking is a viable career that involves helping clients select appropriate insurance policies and providing ongoing support. It requires strong communication, sales skills, and industry knowledge, often supported by certifications such as the Certified Insurance Counselor (CIC). The profession offers opportunities for income growth and flexible schedules, but success depends on building client relationships and staying updated on industry changes.

What are insurance brokers?

Insurance brokers are professionals who act as intermediaries between clients and insurance companies. They help individuals and businesses find the most suitable insurance policies by comparing offerings from multiple insurers. Brokers assess clients' needs, provide expert advice, and negotiate policy terms to ensure comprehensive coverage at competitive prices. Unlike insurance agents, brokers represent the interests of the client rather than the insurance company.
What cities near Waterloo, ON are hiring for Insurance Broker jobs? Cities near Waterloo, ON with the most Insurance Broker job openings:
Infographic showing various Insurance Broker job openings in Waterloo, ON as of July 2026, with employment types broken down into 100% Full Time. Highlights an 62% In-person, 25% Hybrid, and 13% Remote job distribution.

Registered Insurance Broker

People Corporation

Kitchener, ON • On-site, Remote

CA$55K - CA$65K/yr

Full-time

Medical, Dental, Retirement

Re-posted 7 days ago


Job description

We are seeking Registered Insurance Brokers to join our Union Power team.
In this role, you'll assess clients' insurance needs, provide tailored advice on personal and commercial coverage options, and match clients with the most suitable insurance solutions.
*This position is based in Hamilton, ON. Employees who reside within the Hamilton area will be expected to work from the office on a hybrid schedule. We are open to hiring candidates outside the Hamilton area on a fully remote basis where experience and business needs align.*
The Registered Insurance Brokerwill:
  • Assess the client's individual insurance needs (exposure identification) and obtaining quotes from insurers

  • Use professional knowledge and expertise to assist clients in obtaining personal and/or commercial insurance based on assessed needs

  • Treat all clients in a fair, professional, and friendly manner

  • Provide professional insurance advice and guidance, including, but not limited to, advising on coverage options available in the marketplace

  • Ensure that available discounts the client qualifies for are applied

  • Respond to client inquiries promptly via telephone and/or email (whichever the client prefers)

  • Complete any client requests such as, but not limited to, policy changes, contacting 3rd parties to confirm coverage (i.e., lawyers, financial institutions, dealerships, etc.), and handling payment requests

  • Gather any information requested by insurers, and correspond with insurers in a friendly and professional manner

  • Act on clients' behalf to ensure claims are handled quickly and fairly (acting as the client's claims advocate) when it becomes necessary

  • Ensure all applicable insurance company portals, as well as the broker management system, are fully documented after every client interaction

  • Adhere to, without exception, and at all times, the RIBO Code of Conduct. Related, the broker must also have a solid understanding of the RIBO definition of "Misconduct"

  • Follow and adhere to instructions given by management, in particular file maintenance, collection of premiums, binding authority, and workflow instructions

  • Be in compliance with any and all provincial licensing requirements at all times, in particular those relating to continuing education credits


To be successfulas a Registered Insurance Brokerwith Union Power Insurance Brokers, you will need:
  • RIBO license required

  • Minimum of 3 years of insurance industry experience

  • Strong communication skills, both written and verbal

  • Effective organization, time management, and multi-tasking skills

  • The ability to work in a fast paced environment


All-star candidates will have:
  • Other industry qualifications such as CIP and CAIB

  • Experience with Sig, Applied Rating Services, AS400, and other company portals an asset

What's in it for you:
  • Learn by working alongside our experts

  • Extended health care and dental benefits

  • A retirement savings plan with company contributions

  • A suite of Health & Wellness offerings

  • Mental Health programs and support for you and your family

  • Competitive compensation

Our mission at Union Power Insurance Brokers is to provide professional and trusted insurance advice to members of Canada's Building Trades Unions. We are committed to bringing our customers the best insurance protection for their assets at the lowest possible price.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out tocareers@peoplecorporation.com.

The base salary for this position is between $55,000 - $65,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.