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Insurance Associate Jobs in Chicopee, MA (NOW HIRING)

Field Insurance Agent I (60045)

West Springfield, MA · On-site

$24.75 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate's Degree preferred * 2+ years Sales or customer service experience required and * Insurance sales experience preferred * Outbound or cold-calling experience strongly preferred * Personal ...

Sales Associate

Holyoke, MA · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible ...

Sales Associate

Holyoke, MA · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Sales Associate

Holyoke, MA · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible ...

Warehouse Associate

West Springfield, MA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Insurance and more Parts Authority was formed by the merger of four companies, that date back to ... The warehouse associate is responsible for virtually of all day-to-day tasks that keep the ...

Warehouse Associate

West Springfield, MA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Insurance and more Parts Authority was formed by the merger of four companies, that date back to ... The warehouse associate is responsible for virtually of all day-to-day tasks that keep the ...

Sales Associate

Holyoke, MA · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Warehouse Associate

West Springfield, MA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Insurance and more Parts Authority was formed by the merger of four companies, that date back to ... Responsibilities The warehouse associate is responsible for receiving,labeling, and storing ...

Warehouse Associate

West Springfield, MA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Insurance and more Parts Authority was formed by the merger of four companies, that date back to ... Responsibilities The warehouse associate is responsible for receiving,labeling, and storing ...

Retail Stocking Associate

Hadley, MA

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associates (and their families) are eligible to participate in a limited medical, dental, vision, basic life insurance, and short-term disability. Eligible Associates are able to enroll in our ...

Retail Sales Associate

Springfield, MA

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associates (and their families) are eligible to participate in a limited medical, dental, vision, basic life insurance, and short-term disability. Eligible Associates are able to enroll in our ...

cleaning associate

Hadley, MA · On-site

$16.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

cleaning associate

Hadley, MA

$16.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

cleaning associate

Hadley, MA · On-site

$16.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

Showing results 21-40

Insurance Associate information

See Chicopee, MA salary details

$26.1K

$67.5K

$145.3K

How much do insurance associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance associate in Chicopee, MA is $67,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $78,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What is the role of an insurance associate?

An insurance associate assists clients with insurance policies, provides quotes, processes claims, and explains coverage options. They often work in insurance agencies or companies, requiring strong communication skills and knowledge of insurance products.

What are the most commonly searched types of Insurance jobs in Chicopee, MA?

The most popular types of Insurance jobs in Chicopee, MA are:

What job categories do people searching Insurance Associate jobs in Chicopee, MA look for?

The top searched job categories for Insurance Associate jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Insurance Associate jobs?

Cities near Chicopee, MA with the most Insurance Associate job openings:

Infographic showing various Insurance Associate job openings in Chicopee, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $67,463 per year, or $32.4 per hour.

Field Insurance Agent I (60045)

AAA Northeast

West Springfield, MA • On-site

$24.75 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


AAA Northeast rating

8.0

Company rating: 8.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance


Job description

Launch Your Insurance Career with AAA Northeast - Paid Training, Licensing, and Unlimited Growth! Join our dynamic team at AAA Northeast as a Field Insurance Agent, where you'll inspire and motivate clients, achieve results, and enjoy comprehensive training and support in a fast-paced, rewarding environment with excellent earning potential. As a Field Insurance Agent, you will acquire the necessary knowledge to achieve licensing in Personal Lines, with all training and costs covered by AAA Northeast. Once licensed, you will sell personal lines insurance products to members who contact us over the phone, online, and in retail branches.
What you will do:

  • Insurance Sales Responsibilities: • Sell insurance products and services, meeting or exceeding sales goals • Interact with members in person at the branch, over the phone and online • Compile coverage and rating information; confirm insurer underwriting criteria, coverage, and premium data • Provide members with product and premium proposals that best fit their needs • Develop leads and prospects by responding to referrals in a timely manner • Participate in sales programs and maintain prospect files in the CRM system • Develop general knowledge of Life products for referrals to licensed agents
  • Regulatory & Compliance Responsibilities: • Develop familiarity with various insurance carrier products, services, technology and processes • Follow agency processes and procedures in quoting and binding coverage, and processing member payments • Work with Quality Assurance and Underwriting departments to minimize error and omission exposures • Gain general knowledge of insurance practices, including the scope of an agent's authority
  • Member Service Responsibilities: • Provide AAA Five Diamond service to all current and prospective AAA Insurance clients • Services new Insurance accounts by processing payments, researching underwriting criteria and acting as liaison with Insurance Companies • Build professional relationships with clients, insurance company representatives, dealerships, real estate agents, etc., to ensure success of AAA Insurance and to broaden community knowledge of AAA Insurance products and services • Gain knowledge of the AAA Northeast membership and its benefits to be able to offer and sell to clients

What You Will Need

  • High School Diploma or GED required and
  • Associate's Degree preferred
  • 2+ years Sales or customer service experience required and
  • Insurance sales experience preferred
  • Outbound or cold-calling experience strongly preferred
  • Personal Lines Insurance License within 30 Days Required and
  • Life License Preferred

Why AAA Northeast

Career Growth: With ongoing world-class training and proven career paths, you'll have the opportunity to develop expertise and advance your career within AAA Northeast.
Trusted Legacy: With over 120 years of service excellence, we have a long track record of protecting our members as well as our employees and their families.
Future-Focused: With new business offerings and increasing digital presence, we are focused on innovating for the future to sustain our success.

What We Offer

  • Award-Winning: We’ve been named as a Top Employer for the last 7 years
  • Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
  • Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
  • Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
  • Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
  • Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation. The posted salary range represents the full range grade for this role, with individual pay based on job-related skills, experience, shift, and geographic location.

At AAA Northeast, how we work together matters. We are a highly collaborative organization that values connection, transparency, and trust. Our “cameras on” approach during virtual meetings reflects our expectation that team members are present, engaged and actively participating, helping to build strong working relationships and a sense of shared accountability, no matter where we’re located.
We are also proud of our diverse culture, shaped by the talents, experiences, and perspectives of our employees. AAA Northeast is an equal opportunity employer and is committed to fair and equitable practices in recruiting, hiring, and advancement. We do not discriminate based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.


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