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Insurance Associate Jobs in Birmingham, AL (NOW HIRING)

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Insurance Associate information

See Birmingham, AL salary details

$24.4K

$62.9K

$135.4K

How much do insurance associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance associate in Birmingham, AL is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $73,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Birmingham, AL? The most popular types of Insurance jobs in Birmingham, AL are:
What are popular job titles related to Insurance Associate jobs in Birmingham, AL? For Insurance Associate jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Birmingham, AL look for? The top searched job categories for Insurance Associate jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Insurance Associate jobs? Cities near Birmingham, AL with the most Insurance Associate job openings:
Infographic showing various Insurance Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,898 per year, or $30.2 per hour.

$43K - $67K/yr

Full-time

Retirement, PTO

Re-posted 9 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks
  • Competitive compensation - base PLUS commission- (base salary based on experience)
  • Annual incentive reward trip for top performers to beautiful destinations in the southeast
  • Continuous training and support throughout your career with Alfa
  • Opportunities for advancement
  • Discounts on your auto insurance (underwriting approval required) and much more.
 
Company Overview
Alfa Insurance is an outgrowth of the Alabama Farmers Federation. Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.
 
Job Summary
Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the agent in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business. 
Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance. 
 
Responsibilities 
  •  Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums.
  • Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
  • Provide support to the agent and service center staff as needed.
  • Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
  • Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.
 
Qualifications
  • A high school diploma or equivalent required
  • Ability to attain Insurance Producer license within 90 days of hire
  • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
  • Team player with a positive, professional attitude