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Insurance Assistant Account Manager Jobs in Kentucky

DAC Group

Account Manager

Louisville, KY

The Account Manager's responsibilities include maintaining a thorough knowledge of our business and ... Deliver effective and efficient documentation, communication and dissemination of * Assist Account ...

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Insurance Assistant Account Manager information

See Kentucky salary details

$21K

$38.1K

$53.3K

How much do insurance assistant account manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for insurance assistant account manager in Kentucky is $38,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $44,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Assistant Account Manager, and why are they important?

To thrive as an Insurance Assistant Account Manager, you need strong organizational skills, attention to detail, and a background in insurance or business administration, often supported by relevant coursework or an associate degree. Proficiency in insurance management systems, CRM software, and Microsoft Office is typically required, and some employers may prefer candidates with insurance-specific certifications like the AINS. Excellent communication, problem-solving abilities, and a customer-focused mindset help build client relationships and support team collaboration. These skills ensure efficient policy administration, high client satisfaction, and smooth support for account managers in a fast-paced insurance environment.

What is the difference between Insurance Assistant Account Manager vs Insurance Account Executive?

AspectInsurance Assistant Account ManagerInsurance Account Executive
CredentialsInsurance licenses, basic industry certificationsInsurance licenses, advanced certifications often preferred
Work EnvironmentOffice-based, supporting account management teamsOffice or client-facing, focusing on client acquisition and retention
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance agencies, brokerages, corporate clients
Search & Comparison IntentUnderstanding support roles in insurance account managementRoles involving client relationship management and sales

The Insurance Assistant Account Manager primarily supports account management teams with administrative tasks and client support, while the Insurance Account Executive focuses on acquiring new clients and managing relationships. Both roles require insurance licenses and industry knowledge, but the Account Executive typically has a sales-oriented focus. Understanding these differences helps job seekers and employers find the right fit within the insurance industry.

What are Insurance Assistant Account Managers?

Insurance Assistant Account Managers are professionals who support account managers and insurance agents in managing client accounts. They handle administrative tasks such as processing policy renewals, preparing quotes, assisting with claims, and maintaining client records. Their role is crucial in ensuring smooth communication between clients, insurance carriers, and the agency. By providing efficient support, they help deliver excellent customer service and contribute to the overall success of the insurance team.

What are some typical challenges Insurance Assistant Account Managers face when supporting account managers and clients?

Insurance Assistant Account Managers often juggle multiple client accounts and deadlines, which can make time management and organization crucial skills. They may encounter challenges such as ensuring all policy documents are accurate, responding promptly to client inquiries, and coordinating between clients, insurance carriers, and account managers. Additionally, they need to stay updated on changing insurance regulations and product offerings to provide accurate information. Building strong relationships with clients and internal teams is key to overcoming these challenges and ensuring smooth account operations.
What are popular job titles related to Insurance Assistant Account Manager jobs in Kentucky? For Insurance Assistant Account Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant Account Manager jobs in Kentucky look for? The top searched job categories for Insurance Assistant Account Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Insurance Assistant Account Manager jobs? Cities in Kentucky with the most Insurance Assistant Account Manager job openings:
Insurance Assistant Account Manager jobs near you
Business Client Services Specialist

Business Client Services Specialist

Sterling Thompson Company

Lexington, KY • On-site

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

Job description

Business Client Services Specialist
Our firm is rapidly growing and we are seeking a self-motivated person who wants to join a dynamic, growing company. We are currently seeking to fulfill a full-time position in Lexington, KY. Our Business Client Services Specialist will be responsible for supporting numerous areas of the Business Insurance Department and providing exceptional customer service to our current clients and new prospects when they call in for assistance. This role will work with a dynamic range of industries such as construction, manufacturing, and emergency services.
Insurance industry or agency experience and knowledge is not required but preferred.
Responsibilities
  • Assist account managers with servicing claims, billing inquiries, late payments, cancellations, non-renewals, refinancing, etc.
  • Process requests for auto ID cards, evidence of insurance, certificates of liability, etc.
  • Send updated auto ID cards to renewing clients.
  • Process endorsements/change requests upon renewal and throughout policy year.
  • Create applications/cancellation requests for new or existing policies.
  • Assemble/mail renewal materials and policies to clients.
  • Help develop and prepare marketing and renewal proposals for clients and prospects, including summaries of insurance.
  • Assist account manager in renewal evaluations, including highlighting coverage and pricing differences year over year.
  • Learn the quoting systems of the various insurance companies utilized to assist Account Managers in quoting, renewal assembly, billing, etc.
  • Process incoming mail and email correspondence, attaching relevant documentation to client records in EPIC.
  • Promptly answer and return phone calls.
  • Process agency billed transactions and related client account activity.
  • Seek ways to improve overall efficiencies and processes within the department.

Requirements
  • College education or equivalent experience.
  • Ability to multi‐task and handle heavy workload with minimal supervision; able to self-check for accuracy; and independently research and analyze.
  • Demonstrated experience meeting deadlines and working with shifting priorities.
  • Ability to communicate orally and in writing with others (clients, colleagues, carrier partners) to explain complex issues, interpret complex information, and respond appropriately.
  • Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with the ability to create, analyze, and manipulate reports and spreadsheets.
  • Ability to step beyond the basics of the technologies we use in order to find better ways to utilize them and train others to learn those practices.

Benefits: 401(k), 401(k) match, flexible hours, health insurance, paid time off, bonuses, paid holidays, professional development, wellness program, company paid life insurance, company paid long-term disability insurance, paid parental leave, employee assistance program
Sterling Thompson Company provides equal employment opportunities (EEO) to all employees and applicants for employment.

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