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Insurance Account Administrator Jobs in Nebraska

Office Administrator

Omaha, NE · On-site

$17.25 - $23.75/hr

... accounts and Cash Handling procedures to company standards, and provide a world class customer ... Must have a valid driver's license and be eligible for coverage under our company insurance policy ...

Lease Administrator

Lincoln, NE · On-site

$60 - $80/hr

Lease Administrator Full Time Professional Lincoln, NE, US Paradigm Oral Health is seeking a ... Health Savings Account (HSA) with HDHP health plans LIFE INSURANCE * Basic and Supplemental Life ...

Scale Administrator

Lincoln, NE · On-site

$19 - $20/hr

Scale Administrator Alter Trading Corporation, a 115+ year old, privately held company with 55 ... Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan

Scale Administrator

Lincoln, NE · On-site

$250/hr

... Admin Lincoln, NE, US 5 days ago Requisition ID: 2086 Salary Range: $19.00 To $20.00 Hourly Alter ... Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance ...

Administrator

Broken Bow, NE · On-site

$100K - $132K/yr

Medical insurance with cost-saving options * Vision insurance * Free Individual Dental Coverage ... Flexible Spending Accounts (Healthcare and Dependent Care) * Employee Assistance Program with ...

Office Administrator

Omaha, NE · On-site

$17.25 - $23.75/hr

... accounts and Cash Handling procedures to company standards, and provide a world class customer ... Must have a valid driver's license and be eligible for coverage under our company insurance policy ...

Office Administrator

Omaha, NE

$17.25 - $23.75/hr

... accounts and Cash Handling procedures to company standards, and provide a world class customer ... Must have a valid driver's license and be eligible for coverage under our company insurance policy ...

Flexible Spending Accounts (FSAs) * Short-Term Disability and Life Insurance * Employee Assistance ... Engaging with Cargills workforce to support, solve & prevent Admin PC issues. (Including hardware ...

Flexible Spending Accounts (FSAs) * Short-Term Disability and Life Insurance * Employee Assistance ... Engaging with Cargills workforce to support, solve & prevent Admin PC issues. (Including hardware ...

Administrator

Broken Bow, NE · On-site

$100K - $132K/yr

Medical insurance with cost-saving options * Vision insurance * Free Individual Dental Coverage ... Flexible Spending Accounts (Healthcare and Dependent Care) * Employee Assistance Program with ...

Flexible Spending Accounts (FSAs) * Short-Term Disability and Life Insurance * Employee Assistance ... Engaging with Cargills workforce to support, solve & prevent Admin PC issues. (Including hardware ...

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Insurance Account Administrator information

What does an insurance account administrator do?

An Insurance Account Administrator manages client accounts for insurance agencies or companies, handling policy renewals, processing changes, and addressing customer inquiries. They act as a liaison between clients, insurance agents, and underwriters to ensure all policy details are accurate and up to date. Their responsibilities often include preparing insurance documents, maintaining records, and assisting with claims processing. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an insurance account administrator?

To thrive as an Insurance Account Administrator, you need strong organizational skills, attention to detail, and a basic understanding of insurance products and regulations, typically supported by a high school diploma or associate degree. Familiarity with insurance management software, CRM systems, and proficiency in Microsoft Office are commonly required, and relevant certifications such as the Certified Insurance Service Representative (CISR) can be advantageous. Excellent communication, customer service orientation, and problem-solving abilities distinguish top performers in this role. These skills are essential for ensuring accurate policy administration, maintaining client satisfaction, and supporting the efficient operation of insurance accounts.

How does an insurance account administrator typically collaborate with underwriters and clients during the policy renewal process?

As an Insurance Account Administrator, you play a key role in facilitating communication between clients and underwriters during policy renewals. You gather updated client information, review existing coverage, and identify any changes in risk or coverage needs. It's common to coordinate directly with underwriters to obtain quotes or clarify policy terms, ensuring clients receive accurate and timely information. Strong organizational and interpersonal skills are essential, as you must balance client expectations with insurer requirements while keeping all parties informed throughout the renewal cycle.

What is the difference between Insurance Account Administrator vs Insurance Claims Specialist?

AspectInsurance Account AdministratorInsurance Claims Specialist
CredentialsTypically requires insurance or administrative certificationsOften requires claims processing certifications or knowledge of insurance policies
Work EnvironmentOffice setting, handling client accounts and policy managementOffice or claims processing center, focusing on claims evaluation and resolution
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators, claims departments
Search & Comparison IntentManaging client accounts, policy administrationProcessing and settling insurance claims

The main difference is that Insurance Account Administrators focus on managing client accounts and policy details, while Insurance Claims Specialists handle the processing and resolution of insurance claims. Both roles require insurance knowledge but serve different functions within the insurance industry.

What is an insurance account administrator in insurance?

An insurance account administrator is a professional responsible for managing client accounts, processing policy changes, handling billing, and maintaining accurate records within an insurance company. They often use specialized software and require strong organizational and communication skills to ensure customer satisfaction and compliance with industry regulations.

What cities in Nebraska are hiring for Insurance Account Administrator jobs?

Cities in Nebraska with the most Insurance Account Administrator job openings:

Group Insurance Account Specialist

Lincoln, NE • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Key responsibilities

  • Manage and assume ownership of all daily communication activity on group accounts assigned.

  • Monitor and audit group account billing for timeliness and accuracy, making adjustments as needed.

  • Reconcile and post incoming premium remittance from group clients accurately and maintain records on all premium activities.


Job description

About Armed Forces Benefit Association (AFBA) and 5Star Life

In 1947, AFBA emerged from the basement of the Pentagon to solve a critical need in support of the military. More than 75 years later, our commitment to those who serve and to solving their unique problems remains core to everything we do. Founded to provide military members with a death benefit no one else would, we continue to embrace our mission and deliver benefits tailored to the real-life needs of all who serve today, including active duty, National Guard, and first responders. Providing protection to those who go in harm’s way, we ensure survivor and other benefits are available to all who serve, defend, and protect our great nation, no matter what. 5Star Life Insurance Company was founded in service and carry that mission today by committing to serve those who serve, from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running. Our commitment to our communities – rather than the bottom line- drives our business.

We offer a flexible hybrid work environment, allowing you to enjoy the best of both worlds with 3 days in the office and up to 2 days working remotely each week. This position is in Lincoln, NE.

General Description

This role of Group Administration Specialist will manage a book of business, providing daily administration and maintenance of voluntary group insurance accounts with particular focus on billing and reconciliation of employee life insurance premiums.

Essential Duties and Responsibilities

  • Manage and assume ownership of all daily communication activity on group accounts assigned.
  • Monitor and audit group account billing for timeliness and accuracy. Make adjustments as needed to correct errors.
  • Coordinate/Communicate verbally and in writing with all necessary parties as needed to ensure effective, efficient and up to date status of accounts. 
  • Reconcile and post incoming premium remittance from group clients accurately and within company standards.
  • Maintain accurate and timely records on all premium activities
  • Monitor group remittance discrepancy reports and work with group points of contact, brokers, and other third-party administrators to correct billing discrepancies.
  • Review and clear aged items in group, general accounting, and policy suspense within required time service standards.
  • Draft written correspondence when necessary to communicate with employer group points of contact, group administrators, or individual customers when necessary. 
  • Manage group payment histories to ensure proper and timely application of premiums
  • Provide regular summary reports on any challenges or activities to improve service to our group customers 
  • Assist with customer calls and inquiries as needed


Education, Licensure, Certification, and Experience

  • Bachelor’s Degree (strong preference for accounting or finance) or equivalent experience in financial related industry a plus
  • Previous premium and reconciliation experience or subsequent accounting classes, preferred
  • Understanding of basic accounting principles, required.


Knowledge, Skills, and Abilities

  • Must be very proficient in Microsoft Excel with ability to use Excel analytic tools 
  • Willingness and ability to learn new systems, tools and processes
  • Must have a strong working knowledge of other Microsoft Office applications
  • Self-motivated – you are a “go-getter”, minor hurdles do not prevent you from achieving your objectives while working either as part of a team or on a self-directed basis
  • Solution oriented – you have a proven record of problem solving and proactively building service improvements or enhancements that benefit the end consumers
  • Strong written and verbal communication skills – you are a good listener, clearly articulate your thoughts, and are very persuasive
  • Organized – you easily prioritize to maximize your efforts and maintain a strong attention to detail, with an ability to multitask as needed
  •  Proven track record of excellent customer relations – able to positively connect with all levels of field force, staff, vendors, and customers
  • Ability to work independently or within a team environment


Benefits we offer:

  • health insurance (medical, dental, and vision)
  • flexible spending accounts (medical and dependent care) 
  • 401k plan with generous employer match
  • paid time off
  • paid holidays (12)
  • life insurance
  • short- and long-term disability insurance
  • employee assistance program
  • professional development & tuition reimbursement
  • career growth opportunities
  • on-site gym and locker rooms (Alexandria, VA office only)
  • friendly, collaborative culture

Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans' statuses, disabilities, and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace, we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact Human Resources (hr@afba.com). EEO is the Law (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.