... and instore partner relationships, while delivering the Woodforest Experience to every customer ... OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service ...
... and instore partner relationships, while delivering the Woodforest Experience to every customer ... OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service ...
... and instore partner relationships, while delivering the Woodforest Experience to every customer ... OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service ...
... and instore partner relationships, while delivering the Woodforest Experience to every customer ... OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service ...
Teller Retail Banker II
Sharonville, OH · On-site
$14.75 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. * Previous instore banking experience is preferred, but not ...
Teller Retail Banker II
Sharonville, OH · On-site
$14.75 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. * Previous instore banking experience is preferred, but not ...
Fresh Foods Technician
Columbus, OH · On-site
Comfortable training and guiding others through handson, instore execution * Strong organizational ... Training associates on planogram execution and production standards * Providing production support ...
Fresh Foods Technician
Columbus, OH · On-site
Comfortable training and guiding others through handson, instore execution * Strong organizational ... Training associates on planogram execution and production standards * Providing production support ...
Teller Retail Banker
Lancaster, OH · On-site
$14.50 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Lancaster, OH · On-site
$14.50 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker II
Toledo, OH · On-site
$14.75 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker II
Toledo, OH · On-site
$14.75 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Kent, OH · On-site
$14.50 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Kent, OH · On-site
$14.50 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
West Union, OH · On-site
$14.50 - $18/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
West Union, OH · On-site
$14.50 - $18/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker II
Cincinnati, OH · On-site
$15.25 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker II
Cincinnati, OH · On-site
$15.25 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Findlay, OH · On-site
$15 - $18.75/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Findlay, OH · On-site
$15 - $18.75/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Celina, OH · On-site
$15.50 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Celina, OH · On-site
$15.50 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Heath, OH · On-site
$14.75 - $18.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Heath, OH · On-site
$14.75 - $18.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Celina, OH · On-site
$15.50 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Celina, OH · On-site
$15.50 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Heath, OH · On-site
$14.75 - $18.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Heath, OH · On-site
$14.75 - $18.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker II
Cincinnati, OH · On-site
$15.25 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker II
Cincinnati, OH · On-site
$15.25 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Van Wert, OH · On-site
$14.50 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Van Wert, OH · On-site
$14.50 - $18.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Cortland, OH · On-site
$13.75 - $17.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Cortland, OH · On-site
$13.75 - $17.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker II
Cincinnati, OH · On-site
$15.25 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker II
Cincinnati, OH · On-site
$15.25 - $19.25/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Findlay, OH · On-site
$15 - $18.75/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Findlay, OH · On-site
$15 - $18.75/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Teller Retail Banker
Moraine, OH · On-site
$15.50 - $19.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Teller Retail Banker
Moraine, OH · On-site
$15.50 - $19.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. Previous instore banking experience is preferred, but not required.
Instore Associate information
What are some common challenges faced by instore associates, and how can they be managed effectively?
What is an instore associate?
What are the key skills and qualifications needed to thrive as an instore associate, and why are they important?
What is the difference between Instore Associate vs Cashier?
| Aspect | Instore Associate | Cashier |
|---|---|---|
| Primary Role | Assist customers, stock shelves, and provide product information | Handle transactions, operate cash registers, and process payments |
| Required Skills | Customer service, product knowledge, communication | Cash handling, basic math, customer service |
| Work Environment | Retail stores, sales floors | Checkout counters, retail stores |
| Common Certifications | None typically required | Cash handling certification optional |
Instore Associates and Cashiers both work in retail environments, but their roles differ. Instore Associates focus on customer assistance and stocking, while Cashiers primarily handle transactions. Both roles require strong customer service skills, but Cashiers often need basic math and cash handling knowledge. Understanding these differences helps job seekers find the right position in retail settings.

Full-time
Re-posted 19 days ago
Woodforest National Bank rating
7.0
Based on 43 frontline employees who took The Breakroom Quiz
128th of 171 rated banks
Job description
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.
Key Responsibilities:
- Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
- Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.
Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
Proactively grow business deposits and loans through inside and outside business calling. - Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
- Embrace and leads a technology driven customer experience.
- Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
- Inspire and coach team members to reach their full potential and act as a positive role model.
- Demonstrate flexibility to perform every other duty as assigned.
Other Responsibilities:
- Exhibit operational excellence through diligent adherence to policies and procedures.
- Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
Practice branch security procedures and protect customer confidentiality and privacy. - Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.
- Practice prudent expense management.
- Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.
Competencies Required:
- Must be proactive when seeking business outside of the branch.
- Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.
- Must be open to direct coaching and feedback.
- Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
- Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
- Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.
- Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
- Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
- Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
Qualifications:
Minimum Qualifications/Experience:
• 3 years of relevant and transferrable sales and/or customer service experience:
OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree and 1 year of relevant and transferrable sales and/or customer service experience.
• Demonstrable leadership ability and experience. Prior supervisory experience is helpful.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
Formal Education & Certification:
• High School Diploma or equivalent required.
Work Status:
• Full-Time.
Supervisory Responsibility:
• Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions.
Travel:
• Up to 25% or more outside of branch or as needed by customer.
Working Conditions:
• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
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About Woodforest National Bank
Sourced by ZipRecruiter
Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.
Industry
Commercial banking
Company size
1,001 - 5,000 Employees
Headquarters location
The Woodlands, TX, US
Year founded
1980