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Instinct Science Jobs (NOW HIRING)

Instinct Science

Support Specialist

Doylestown, PA · Remote

Meet Instinct 👋 Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software ...

New

Instinct Science

Product Manager

Doylestown, PA · Remote

Meet Instinct 👋 Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software ...

Instinct Science, LLC

Support Specialist

Doylestown, PA · On-site +1

$50K - $60K/yr

Meet Instinct 👋 Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software ...

Instinct Science, LLC

Product Manager

Doylestown, PA · On-site +1

$120K - $150K/yr

Meet Instinct 👋 Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software ...

Instinct

R&D - Associate Scientist

Lincoln, NE

At Instinct ® , our purpose is to feed the unspoken bonds between pets, their people, and the ... Science is preferred * 3+ years relevant work experience in product development in the food ...

National Science Teachers Association

$150 - $200/hr

A researcher's instinct for discovery: You treat a dataset as territory to explore rather than ... Assessment science expertise: You have deep knowledge of EEOC regulations, the Uniform Guidelines ...

Advanced Micro Devices

$180 - $240/hr

From advancing healthcare and scientific discovery to powering AI and the technologies people rely ... Role Overview The AI Instinct System Management Architect will define anddrivethe architecture for ...

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Instinct Science information

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$24.5K

$48.4K

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How much do instinct science jobs pay per year?

As of Aug 23, 2026, the average yearly pay for instinct science in the United States is $48,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $52,000.00 per year, depending on experience, location, and employer.
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Infographic showing various Instinct Science job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $48,391 per year, or $23.3 per hour.

Support Specialist

Instinct Science

Doylestown, PA • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Meet Instinct 👋

Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software (Instinct EMR), an essential resource for expanding your knowledge and skills (Clinician's Brief), clinical and pharmaceutical decision support (Standards of Care & Plumb's), and an AI scribing platform (ScribbleVet). Combined, Instinct Science offers an ecosystem that veterinarians rely on for every aspect and stage of their careers.

At Instinct Science, we believe in leading with compassion. Our team, our customers, and their patients and clients are the foundation of everything we do. Our culture is guided by our U.C.A.R.E. values: We move fast because our mission matters, we put customers at the center of every decision, and we treat each other with kindness and high standards.

A Sneak Peek of Your Role 🔭

This is a fully remote role. 

Our Support Specialists at Instinct are the primary points of contact for our customers who need assistance or information regarding our products. Our team consists of seasoned animal hospital professionals who understand how the clinic world utilizes our products and can resolve most problems on the spot. The overall goal is to provide customers with a seamless, efficient, and positive experience at the first point of contact.

What You'll Do 🛠️

  • Understand, categorize, and diagnose customer requests quickly and efficiently, via email, chat, phone, social media, etc.
  • Stay on top of production issues and be creative in suggested workarounds to coach users, as needed
  • Document all customer interactions, issues, and resolutions and ensure customer issues or requests are fully resolved by conducting follow-ups or checking the status of escalated matters
  • Participate in available training sessions to enhance product knowledge and improve your customer service skills.
  • Provide assistance in the onboarding and training processes for products and services as required, ensuring customers are well-equipped to utilize Instinct effectively

Who You Are 🐱‍💻

Must Haves:

  • Understanding of veterinary terminology and workflows
  • Excellent verbal and written communication skills
  • Ability to multitask and manage a high volume of customer inquiries
  • Strong problem-solving skills and ability to handle difficult or unexpected situations
  • Empathic and caring attitude, even when faced with stressful situations
  • Availability to work overnights and weekends
  • 3+ years experience in a veterinary hospital
  • Experience using or installing Instinct EMR

How Instinct will Care about YOU 🌞

  • We offer a supportive and caring work environment.
  • We are transparent, open, honest, and empathic, both internally and externally.
  • We pay our team well. 
  • We offer medical, dental and vision benefits and 401K with match.
  • We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
  • We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
  • We provide all-expense-paid time throughout the year together, including at our annual retreat.

The compensation range for this role is $50,000 - $60,000. Actual compensation will be determined through a variety of factors including the candidate's skills, qualifications, and experience.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

If you require accommodations throughout any part of the pre-employment process, please contact our recruiting team at recruiting@instinct.vet

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