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Insomnia Cookies Jobs (NOW HIRING)

Insomnia Cookies

Cookie Crew

Hamilton, OH

$11.25 - $14.75/hr

Insomnia Cookies started as a big dream in a tiny university dorm room in the US city of Philadelphia, amongst a group of friends, up late, craving something sweet and delicious. With very limited ...

Insomnia Cookies

Store Manager in Training

Indianapolis, IN

$17.50 - $20.75/hr

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Broad Ripple, IN store located at 809 Broad Ripple Ave. Indianapolis, IN 46220 and we are seeking ...

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Insomnia Cookies information

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How much do insomnia cookies jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for insomnia cookies in the United States is $15.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Insomnia Cookies vs Delivery Driver?

AspectInsomnia CookiesDelivery Driver
Required CredentialsValid driver's license, age 18+Valid driver's license, insurance, background check
Work EnvironmentBakery, retail setting, customer serviceOn-road, customer locations, flexible hours
Employer & IndustryInsomnia Cookies, food delivery/retailVarious food delivery services, gig economy
Common Search/ComparisonCustomer service, food delivery, part-time workPart-time, flexible hours, transportation role

Insomnia Cookies employees typically work in a bakery and retail environment, focusing on customer service and food preparation. Delivery drivers, on the other hand, primarily work on the road, delivering orders to customers. Both roles require a valid driver's license, but delivery drivers often work for multiple companies or gig platforms. While Insomnia Cookies staff focus on in-store tasks, delivery drivers are more mobile, emphasizing transportation and timely delivery.

What are the key skills and qualifications needed to thrive as an Insomnia Cookies employee, and why are they important?

To thrive as an Insomnia Cookies team member, you need customer service skills, attention to detail, and basic food handling knowledge, often supported by a high school diploma or equivalent. Familiarity with POS systems, delivery apps, and food safety certifications is typically expected. Strong communication, teamwork, and time management abilities help you excel in fast-paced, customer-focused environments. These skills are essential to ensure efficient operations, maintain food quality, and deliver a positive experience to every customer.

What are some common challenges employees face when working at Insomnia Cookies, and how can they be addressed?

Working at Insomnia Cookies can involve fast-paced, late-night shifts, especially during peak hours or special events. Employees often balance customer service with tasks like baking, preparing orders, and maintaining store cleanliness. Clear communication and teamwork are essential for managing high order volumes and ensuring a positive workplace environment. Building time management skills and staying organized can help make shifts run smoothly. Supportive managers and a collaborative team can help address challenges and ensure everyone succeeds.

Is working at Insomnia Cookies good?

Working at Insomnia Cookies as a delivery driver or team member can offer flexible hours and a casual work environment. Employees often perform tasks such as customer service, order preparation, and delivery, with some roles requiring a valid driver's license or food safety training.

What is it like to work at Insomnia Cookies?

Working at Insomnia Cookies typically involves a fast-paced environment focused on customer service, baking, and delivering fresh cookies late into the night. Employees often enjoy flexible scheduling and a fun, team-oriented atmosphere. Some positions, like delivery drivers, require a valid driver’s license and reliable transportation. Many staff members highlight the benefit of free or discounted cookies and opportunities for advancement within the company. Overall, employees appreciate the work-life balance and supportive management.
What cities are hiring for Insomnia Cookies jobs? Cities with the most Insomnia Cookies job openings:
What states have the most Insomnia Cookies jobs? States with the most job openings for Insomnia Cookies jobs include:
Infographic showing various Insomnia Cookies job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 52% Full Time, 43% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $31,384 per year, or $15.1 per hour.
Store Manager in Training (MIT)

Store Manager in Training (MIT)

Insomnia Cookies

Newark, DE • On-site

Full-time

PTO

Posted 10 days ago

Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

27th of 42 rated bakeries

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Newark, DE store and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!
Our sweet MIT perks & compensation:
  • Market competitive hourly compensation
  • Eligibility for end of period store bonus
  • Excellent comprehensive benefits 1st day of the month after 60 days of employment
  • $25.00 monthly cellphone stipend
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?
  • Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
  • Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
  • Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  • Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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