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Inside Sales Associate Jobs in Massachusetts (NOW HIRING)

bluelinx

Inside Sales Rep

Bellingham, MA · On-site

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your ... We have over 2,000 associates and our warehouse associates are critical to our success. Teamwork ...

BlueLinx Corporation

Inside Sales Rep

Bellingham, MA · On-site

$64K - $82K/yr

Build your future with BlueLinx as an Inside Sales Representative! Are you ready to kickstart your ... We have over 2,000 associates and our warehouse associates are critical to our success. Teamwork ...

lansing

Inside Sales Representative

Southborough, MA · On-site

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered on our values of respect , service , and excellence * Act as the primary point of contact for ...

lansing

Inside Sales Representative

Waltham, MA · On-site

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered on our values of respect , service , and excellence * Act as the primary point of contact for ...

Thermo Fisher Scientific

Inside Sales Supervisor

Boston, MA · On-site

$61K - $82K/yr

Our Inside Sales Supervisor is responsible for managing a team of inside sales professionals who sell clinical laboratory products and services into acute and non-acute markets primarily by using the ...

lansing

Inside Sales Representative

Norwood, MA

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered on our values of respect , service , and excellence * Act as the primary point of contact for ...

Cannistraro

Inside Sales Representative

Waltham, MA · On-site

We're looking for a motivated Service Inside Sales Representative to join our growing Service team ... Associate degree, business school certificate, or equivalent combination of education and related ...

New England Market LLC

Inside Sales

Quincy, MA

We are looking for a full time experienced Wholesale Food Inside Sales. Chinese speaking and writing is required. Responsibilities are but not limited to: · Maintains, builds, and deepens ...

LT Staffing Inc

Inside Sales Team Lead

Wrentham, MA

Position Summary The Technical Inside Sales Team Lead is an experienced level inside sales role responsible for driving revenue growth through technically informed selling, opportunity qualification ...

Milltown Plumbing

Inside Sales

Chelmsford, MA · On-site

$60K - $200K/yr

Inside Sales Benefits: * Paid Time Off * Weekly Pay * Bonuses * Up to 4% 401(k) Match * Paid Training, Educational Allowances/Reimbursement for Field-related Courses * Health, Life and Dental ...

Milltown Plumbing

Inside Sales

Chelmsford, MA · On-site

Inside Sales Benefits: * Paid Time Off * Weekly Pay * Bonuses * Up to 4% 401(k) Match * Paid Training, Educational Allowances/Reimbursement for Field-related Courses * Health, Life and Dental ...

Groe Advisors LLC

Inside Sales

Haverhill, MA · On-site

Customer follow-up * Participation in onsite channel partner seminars Requirements: * 2 years of inside sales / customer service distribution experience in the electrical / heating industry * Ability ...

Granite City Electric

Inside Sales

Chicopee, MA · On-site

$30/hr

The Inside Salesperson is often the first impression and introduction to the customer experiences with the ultimate goal to create lasting customer relationships. Preference will be given to those ...

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All JobsInside Sales Associate JobsInside Sales Associate Jobs in Massachusetts

Inside Sales Associate information

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How much do inside sales associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for inside sales associate in Massachusetts is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $28.89 per hour, depending on experience, location, and employer.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Inside Sales jobs in Massachusetts?

The most popular types of Inside Sales jobs in Massachusetts are:

What cities in Massachusetts are hiring for Inside Sales Associate jobs?

Cities in Massachusetts with the most Inside Sales Associate job openings:

Inside Sales Associate jobs near you
Infographic showing various Inside Sales Associate job openings in Massachusetts as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $52,731 per year, or $25.4 per hour.

Inside Sales Specialist

Franklin Professional Associates

Westborough, MA • On-site

$19 - $21/hr

Full-time

Re-posted 23 days ago

Job description

Company Description
Do you strive to grow your professional skills and climb the corporate ladder to the top?Do you thrive in a fast paced sales environment? Are you a go-getter with the charisma to tackle the tasks at hand? If so, we have the perfect environment for YOU.
We are looking a high-energy Inside Sales Specialist who has the "gift of gab" to handle warm service calls in an inbound/outbound call center. This is a very professional and fun environment with strong training and excellent growth opportunity. The Inside Sales Specialist position offers the ability to grow in the Service Center operations as well as into the corporate departments including Marketing, Accounting, Graphics, and Office/Admin roles in a variety of departments.
ESSENTIAL JOB FUNCTIONS:
  • Able to effectively make large volume of cold calls (typically 60 - 80) to meet revenue requirements
  • Drive revenue creating a Book of Business for Accounts developed while prospecting.
  • Knowledgeable of entire Sales Lifecycle and demonstrate effective closing techniques
  • Meet / Exceed assigned quota
  • Work in a collaborative manner with Account Managers in field to develop trust and spirit of cooperation
  • Effectively manage time to properly support existing customer base while prospecting for new business
  • Document all Activities in CRM in accordance with company policies and direction
  • Maintains a working knowledge of all Products and Services, both within and outside of assigned territory
  • Team oriented, willing to assist colleagues with training, sharing knowledge and general assistance
  • Special projects as assigned by the department manager.

Job Description
PRIMARY PURPOSE: The Inside Sales role will answer inbound telephone inquiries for sales. This role will also call customers for follow up on quotes, etc. This position must be able to close sales and be able to value add sell and up-sell our client's products.
Qualifications
EDUCATION and/or EXPERIENCE:
High School Diploma or General Education Degree (GED) required, minimum 2 years of college preferred, and 3 years experience in inside sales capacity handling customer relationships and prospecting leads and/or training; or equivalent combination of education and experience.
Additional requirements include: basic phone selling/negotiation skills; excellent oral communication & listening skills; strong understanding of the Company's equipment, products & services; excellent planning, organizational, analytical and decision making skills; strong PC proficiency (data entry, Microsoft Office Suite, Navision, CRM, etc.);
LANGUAGE SKILLS:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, or standard operating procedures.
  • Ability to respond effectively to the most sensitive inquiries or complaints from customers or regulatory agencies.

MATHEMATICAL SKILLS:
  • Ability to calculate financial data including discounts, interest, commissions, percentages, etc.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of detailed instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Drivers License and proof of current automobile insurance. (if required to travel off-site)
Additional Information
This position pays $19 to $21 an hour.
If you would like to be considered for this position, please apply today for immediate consideration or call 978-534-2422 to learn more.

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