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Inside Sales Associate Jobs in Massachusetts (NOW HIRING)

Snow and Jones

Inside Sales Associate

Norwell, MA

$22 - $28/hr

Inside Sales Associate ???? Norwell, MA ???? $22-$28/hour DOE ???? Full-Time | Monday-Friday | 7:00 AM-3:30 PM ???? Only 1 Saturday per Month | 8:00 AM-12:00 PM ☀️ No Saturday Hours During Summer!

Snow and Jones

Inside Sales Associate

Norwell, MA

$22 - $28/hr

Inside Sales Associate Norwell, MA $22-$28/hour DOE Full-Time | Monday-Friday | 7:00 AM-3:30 PM Only 1 Saturday per Month | 8:00 AM-12:00 PM No Saturday Hours During Summer! Turn Your Customer ...

Snow and Jones

Inside Sales Associate

Norwell, MA · On-site

$22 - $28/hr

Inside Sales Associate Norwell, MA $22-$28/hour DOE Full-Time | Monday-Friday | 7:00 AM-3:30 PM Only 1 Saturday per Month | 8:00 AM-12:00 PM No Saturday Hours During Summer! Turn Your Customer ...

Snow and Jones

Inside Sales Associate

Norwell, MA · On-site

$22 - $28/hr

Inside Sales Associate Norwell, MA $22-$28/hour DOE Full-Time | Monday-Friday | 7:00 AM-3:30 PM Only 1 Saturday per Month | 8:00 AM-12:00 PM ☀ No Saturday Hours During Summer! Turn Your Customer ...

Pool Corporation

Inside Sales Associate

Hopkinton, MA · On-site

$25/hr

As an Inside Sales Associate at POOLCORP, you will be an important part of the customer experience. In this fast-paced, customer-facing role, you will assist customers at the counter and over the ...

Poolcorp

Inside Sales Associate

Hopkinton, MA · On-site

$25/hr

As an Inside Sales Associate at POOLCORP, you will be an important part of the customer experience. In this fast-paced, customer-facing role, you will assist customers at the counter and over the ...

Granite Group Wholesalers LLC

MA · On-site

Inside Sales- As an Inside Sales Representative at The Granite Group, you'll be the go-to person to ... You'll work closely with our branch sales team-including other reps, counter sales associates, and ...

The Granite Group

Inside Sales

Great Barrington, MA

Inside Sales- As an Inside Sales Representative at The Granite Group, youll be the go-to person to ... Youll work closely with our branch sales team-including other reps, counter sales associates, and ...

Granite Group

Inside Sales

Great Barrington, MA · On-site

Inside Sales- As an Inside Sales Representative at The Granite Group, you'll be the go-to person to ... You'll work closely with our branch sales team-including other reps, counter sales associates, and ...

ADI Global

Inside Sales Associate II

Woburn, MA · On-site

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term ...

E.L. Morse Lumber

Inside Sales Coordinator

Wareham, MA · On-site

$42K - $56K/yr

Associate's or Bachelor's degree in Business, Marketing, or related field preferred. * Proven experience in inside sales or sales coordination roles, demonstrating familiarity with sales processes ...

E.L. Morse Lumber

Inside Sales Coordinator

Wareham, MA · On-site

$42K - $56K/yr

Associate's or Bachelor's degree in Business, Marketing, or related field preferred. * Proven experience in inside sales or sales coordination roles, demonstrating familiarity with sales processes ...

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All JobsInside Sales Associate JobsInside Sales Associate Jobs in Massachusetts

Inside Sales Associate information

See Massachusetts salary details

$12

$25

$41

How much do inside sales associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for inside sales associate in Massachusetts is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $28.89 per hour, depending on experience, location, and employer.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Inside Sales jobs in Massachusetts?

The most popular types of Inside Sales jobs in Massachusetts are:

What cities in Massachusetts are hiring for Inside Sales Associate jobs?

Cities in Massachusetts with the most Inside Sales Associate job openings:

Inside Sales Associate jobs near you
Infographic showing various Inside Sales Associate job openings in Massachusetts as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $52,731 per year, or $25.4 per hour.

Inside Sales Associate

Snow and Jones

Norwell, MA

$22 - $28/hr

Full-time

Posted 11 days ago

Job description

Overview

Now Hiring: Inside Sales Associate

???? Norwell, MA
???? $22–$28/hour DOE
???? Full-Time | Monday–Friday | 7:00 AM–3:30 PM
???? Only 1 Saturday per Month | 8:00 AM–12:00 PM
☀️ No Saturday Hours During Summer!

Turn Your Customer Service Skills into a Career

Are you a people person who enjoys helping customers, solving problems, and learning new products? Looking for a stable position with a great schedule, competitive pay, and opportunities to grow?

Snow and Jones, Inc. is looking for a motivated Counter Sales Associate to join our Norwell, MA team. You'll work directly with contractors, homeowners, and business customers, helping them find the right plumbing, HVAC, heating, and well & water products for their needs.

Experience in counter sales, inside sales, plumbing supply, HVAC, construction materials, wholesale, or retail is a plus—but we're also interested in mechanically inclined individuals with strong customer service skills who are eager to learn.

What You'll Do
  • Help customers in person and over the phone with product selection, pricing, quotes, and orders
  • Develop strong customer relationships through knowledgeable, friendly service
  • Recommend products and solutions that meet customer needs
  • Identify opportunities to increase sales and add value for customers
  • Work with Branch Management, Outside Sales, and manufacturer partners to support customer requests
  • Pull, verify, and prepare orders accurately and efficiently
  • Maintain an organized, well-stocked sales counter and inventory
  • Partner with the warehouse and branch team to keep daily operations running smoothly
  • Participate in product training to continually expand your industry knowledge
  • Maintain a clean, organized, and safe work environment
What We're Looking For
  • Customer service, counter sales, inside sales, retail, or wholesale experience preferred
  • Knowledge of plumbing, HVAC, construction, building materials, or mechanical products is a plus
  • Strong communication and interpersonal skills
  • A positive, customer-first attitude
  • Ability to multitask and stay organized in a fast-paced environment
  • Dependable, motivated, and eager to learn
  • Comfortable working as part of a team
  • Ability to lift up to 25 pounds as needed
Why You'll Love Working Here

At Snow and Jones, we believe our employees are the foundation of our success. We offer the stability of an established company while providing opportunities to learn, grow, and advance.

✔ $22–$28/hour, depending on experience
✔ Monday–Friday | 7:00 AM–3:30 PM
✔ Only 1 Saturday per month
✔ No Saturday hours during the summer
✔ Health & Dental Insurance
✔ 401(k) with Company Match
✔ Paid Vacation & Personal Time
✔ Ongoing Product & Industry Training
✔ Career Growth & Advancement Opportunities
✔ Supportive, Team-Oriented Environment
✔ Family-Owned Company
✔ 70+ Years of Industry Experience

Build Your Future with Snow and Jones

Since 1952, Snow and Jones, Inc. has been a trusted New England distributor of plumbing, heating, HVAC, and well & water products. Our continued success is built on strong customer relationships and dedicated employees who take pride in what they do.

If you're ready to build product knowledge, develop valuable sales skills, and grow with a company that values its people, we'd love to hear from you.

Apply today and start building your future with Snow and Jones!