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What are the key skills and qualifications needed to thrive as an Ingram Micro IT Solutions Specialist, and why are they important?

To thrive as an IT Solutions Specialist at Ingram Micro, you need a solid background in information technology, networking, and business solutions, often supported by a relevant degree or certifications such as CompTIA or Cisco. Familiarity with CRM software, cloud platforms, and enterprise IT systems is essential. Strong communication, problem-solving, and customer service skills help you understand client needs and deliver tailored solutions. These competencies are crucial for driving customer satisfaction and achieving sales and service goals in a competitive technology distribution environment.

What is an Ingram job?

Ingram jobs typically refer to positions at Ingram Micro, a leading global distributor of information technology products and services. Employees at Ingram Micro can work in various roles such as sales, logistics, technical support, supply chain management, and IT services. These jobs often involve supporting technology manufacturers and resellers with product distribution and solutions. Working at Ingram Micro provides opportunities for growth, learning about the latest technology trends, and being part of a global team. Benefits and specific job responsibilities vary depending on the role and location.

What types of teams and departments do Ingram Micro employees typically collaborate with, and how does this impact daily work?

At Ingram Micro, employees often work cross-functionally with teams such as sales, logistics, customer support, and IT to deliver comprehensive solutions to clients. This collaborative environment fosters strong communication and problem-solving skills, enabling employees to contribute to projects that require input from various areas of expertise. Daily work can involve meetings with colleagues from different departments, coordinating on project timelines, and ensuring customer needs are met efficiently. This structure not only enhances learning opportunities but also supports career growth by exposing employees to different facets of the business.

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Ingram jobs near you
Infographic showing various Ingram job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operations Team Lead - 1st shift (Print on Demand)

Ingram Industries

Roseburg, OR

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Description

Ingram Content Group (ICG) is hiring for Operations Team Lead to contribute to our Operations team in Roseburg, OR.  An Operations Team Lead supports all operational and administrative activities required to run an operating department of major production environment.  Serves as the lead person overseeing department or activity workflow.  Acts as in leadership capacity in absence of the Supervisor.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.  Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you!

Pay: $24.00 and up DOE

Schedule:

  • Wed - Sat 7 AM to 3:30 PM with possible OT

Required Qualifications:

  • HS Diploma or equivalent
  • 1-year experience with PC based applications
  • 1 year work experience in a warehouse operations environment
  • 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Key Responsibilities:

  • Trains and develops hourly associates.
  • Acts as the department contact for all production systems issues and questions.
  • Provides direction and leadership to associates.
  • Identifies, communicates, and ensures all quality and productivity standards are met within the department.
  • Research issues, problems, or concerns and recommends solutions.
  • Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
  • Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
  • Coordinates with other departments on workflow activities.
  • Assist in administering policy and payroll activities.
  • This list is not exhaustive.
Additional Information

Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 10 vacation days & 10 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code
  • Convenient location

The world is reading and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English 
  • EEO Poster in Spanish 

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