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Infrastructure Solutions Engineer Jobs in New York

Harmony Inc

Solutions Engineer

New York, NY · On-site

$200K - $260K/yr

About the Role We're looking for a Solutions Engineer to play a critical role in how we win and ... Strong technical depth: you're comfortable working with APIs, cloud infrastructure, networking ...

Lithic

Solutions Engineer

New York, NY · On-site

$170K - $225K/yr

Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining ... Lithic is hiring a Solutions Engineer to design and deliver technical product solutions that meet ...

New

SHI

Solutions Engineer - Enterprise - NYC

New York, NY · On-site +1

Job Summary The Solutions Engineer - Enterprise collaborates with account teams to assess customer ... Design and propose tailored infrastructure solutions that align with customers' business objectives.

Knot

Lead Solutions Engineer

Manhattan, NY · On-site

... infrastructure platforms • Ability to communicate clearly with technical and non-technical ... of solution engineering in your previous role. Perhaps you have been the first hire into the ...

Interact Software

Solutions Engineer

New York, NY · On-site

$150K - $165K/yr

Solutions Engineer Department: Sales Employment Type: Full Time Location: New York, US Reporting To ... Knowledge of AWS and/or Azure cloud technologies, networking concepts, infrastructure design ...

New

BitGo

Solutions Engineer

New York, NY · On-site

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody ... Our Solutions Engineering department works closely with prospective customers and current customers ...

The Consensus

Solutions Engineer

Manhattan, NY · On-site

$140 - $190/hr

Strong technical command of modern cloud infrastructure (GCP, AWS, Azure) and machine learning ... such as Solutions Engineering, Solutions Architecture, or Technical Account Management

Coralogix

Solutions Engineer (Pre-Sales)

New York, NY · Remote

$220K - $250K/yr

Our platform brings together logs, metrics, traces, security events, infrastructure, Kubernetes ... Compensation : $220,000 to $250,000 OTE The Role We are hiring a Solutions Engineer to join our ...

Coralogix

Solutions Engineer (Pre-Sales)

New York, NY · Remote

$220K - $250K/yr

Our platform brings together logs, metrics, traces, security events, infrastructure, Kubernetes ... Compensation : $220,000 to $250,000 OTE The Role We are hiring a Solutions Engineer to join our ...

Encord

Solutions Engineer

New York, NY · On-site

Strong technical command of modern cloud infrastructure (GCP, AWS, Azure) and machine learning ... such as Solutions Engineering, Solutions Architecture, or Technical Account Management

Cisco

Solutions Engineer

Iselin, NJ · On-site

$229K - $299K/yr

Your Impact As a Solutions Engineer, you will play a critical role as a technical pre-sales ... Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect ...

Coralogix

Solutions Engineer (Pre-Sales)

New York, NY · Remote

$220K - $250K/yr

Our platform brings together logs, metrics, traces, security events, infrastructure, Kubernetes ... Compensation : $220,000 to $250,000 OTE The Role We are hiring a Solutions Engineer to join our ...

Encord

Solutions Engineer

Manhattan, NY · On-site

$120 - $170/hr

Strong technical command of modern cloud infrastructure (GCP, AWS, Azure) and machine learning ... such as Solutions Engineering, Solutions Architecture, or Technical Account Management

Cisco

Solutions Engineer

New York, NY · On-site

$229K - $299K/yr

Your Impact As a Solutions Engineer, you will play a critical role as a technical pre-sales ... Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect ...

Encord

Solutions Engineer

New York, NY · On-site

Strong technical command of modern cloud infrastructure (GCP, AWS, Azure) and machine learning ... such as Solutions Engineering, Solutions Architecture, or Technical Account Management

blockchaincapital.com

Solutions Engineer

Manhattan, NY · On-site

$100 - $130/hr

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody ... Our Solutions Engineering department works closely with prospective customers and current customers ...

Cisco

Solutions Engineer

New York, NY

$229K - $299K/yr

Your Impact As a Solutions Engineer, you will play a critical role as a technical pre-sales ... Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect ...

Serval Inc

Solutions Engineer

New York, NY · On-site

$250K/yr

What You'll Need * 5+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company. * A track record of selling ...

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Infrastructure Solutions Engineer information

What is an infrastructure solutions engineer?

Infrastructure Solutions Engineers are professionals who design, implement, and manage the foundational technology systems that support an organization's operations. They focus on ensuring that hardware, software, networks, and cloud services work together seamlessly to meet business needs. Their responsibilities often include evaluating technology requirements, developing scalable infrastructure solutions, troubleshooting complex issues, and optimizing system performance. By bridging the gap between technical requirements and business goals, Infrastructure Solutions Engineers play a crucial role in maintaining efficient and secure IT environments.

What are some common challenges infrastructure solutions engineers face when integrating new technologies into existing systems?

Infrastructure Solutions Engineers often encounter challenges related to compatibility and scalability when introducing new technologies into established IT environments. These challenges can include ensuring seamless integration with legacy systems, minimizing downtime during transitions, and maintaining robust security throughout the process. Successful engineers collaborate closely with network administrators, developers, and security teams to plan and test integrations, troubleshoot unexpected issues, and document solutions. Proactive communication and a thorough understanding of both old and new systems are key to overcoming these hurdles.

What are the key skills and qualifications needed to thrive as an infrastructure solutions engineer, and why are they important?

To thrive as an Infrastructure Solutions Engineer, you need a strong background in systems architecture, network administration, and cloud computing, often supported by a degree in computer science or a related field. Familiarity with tools like VMware, AWS, Azure, scripting languages, and certifications such as CompTIA Network+ or AWS Certified Solutions Architect is typically required. Strong problem-solving abilities, communication skills, and the ability to collaborate effectively make someone stand out in this role. These competencies ensure that complex infrastructure solutions are designed, implemented, and maintained efficiently to meet organizational needs.

What is the difference between Infrastructure Solutions Engineer vs Network Engineer?

AspectInfrastructure Solutions EngineerNetwork Engineer
CertificationsCCNA, Cisco certifications, cloud certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentDesigning and implementing infrastructure solutions, working with cloud and on-premise systemsManaging and maintaining network hardware, troubleshooting network issues
Industry UsageIT, cloud providers, enterprise infrastructureTelecommunications, enterprise IT, data centers

While both roles involve networking and infrastructure, the Infrastructure Solutions Engineer focuses on designing comprehensive infrastructure solutions, including cloud integration, whereas the Network Engineer primarily manages and troubleshoots network hardware and connectivity. The roles often overlap but differ in scope and focus.

How much do infrastructure solutions engineers get paid?

Infrastructure Solutions Engineers typically earn a median annual salary ranging from $80,000 to $130,000, depending on experience, location, and certifications. Senior roles or those with specialized skills in cloud platforms or networking can earn higher salaries, often exceeding $150,000 annually.

What are popular job titles related to Infrastructure Solutions Engineer jobs in New York?

For Infrastructure Solutions Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Infrastructure Solutions Engineer jobs in New York look for?

The top searched job categories for Infrastructure Solutions Engineer jobs in New York are:

What cities in New York are hiring for Infrastructure Solutions Engineer jobs?

Cities in New York with the most Infrastructure Solutions Engineer job openings:

Infrastructure Solutions Engineer jobs near you
Infographic showing various Infrastructure Solutions Engineer job openings in New York as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

Solutions Engineer

Harmony Inc

New York, NY • On-site

$200K - $260K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

About Harmony
Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens.
With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.
About the Role
We're looking for a Solutions Engineer to play a critical role in how we win and grow customers. You'll own the technical implementation and onboarding experience starting during the evaluation period, when the deal is still on the line, and continuing through post-sale deployment. The quality and speed of your work directly influences whether prospects convert and whether customers expand.
You'll be the person who proves the product delivers real value in a customer's actual environment - not in a slide deck. That makes you one of the most important people in the sales process. When a prospect is evaluating us alongside competitors, your implementation is often what tips the decision.
This is a deeply technical, individual contributor role. You'll be hands-on with integrations, configurations, and architecture, while also being someone customers trust and enjoy working with.
What You'll Do
  • Own the technical implementation end-to-end - configuring, integrating, and deploying the product in customer environments during both evaluation and post-sale phases
  • Be a key driver of deal outcomes: your implementation work during evaluations and POCs is often what converts a prospect into a paying customer
  • Partner closely with Account Executives and the GTM team to shape deal strategy, scope technical requirements, and remove blockers that stand between a prospect and a closed deal
  • Run onboarding for new customers: architect their environment, build out integrations, and accelerate time-to-value so customers see ROI fast
  • Develop repeatable implementation playbooks, scripts, and tooling that make the GTM motion faster and more scalable
  • Diagnose and resolve complex technical challenges during implementation - digging into APIs, infrastructure, and code to keep engagements moving forward
  • Communicate clearly with both technical practitioners and executive stakeholders, framing the product's value in terms that matter to each audience
  • Feed insights from the field back to Product and Engineering - what customers need, where the product falls short, and what would help close more deals
What We're Looking For
Required Qualifications
  • 5+ years of experience in solutions engineering, software engineering, technical consulting, or a similar hands-on technical role (preferably with GTM exposure)
  • Strong technical depth: you're comfortable working with APIs, cloud infrastructure, networking, scripting, and debugging complex systems
  • Proficiency in AI-assisted engineering workflows - you use tools like Claude Code, Codex, and similar LLM-based agents as a natural part of how you build, debug, and ship
  • Experience working alongside Sales as part of the deal cycle - you understand what it takes to win a technical evaluation and can operate with a sense of urgency when a deal depends on it
  • Experience running implementations or technical onboarding across multiple customers simultaneously
  • Self-directed problem solver who thrives in ambiguous, fast-moving environments
Preferred Qualifications
  • Domain knowledge in IT operations, IT infrastructure, or IT service management (e.g., ITSM, monitoring, endpoint management, networking)
  • Experience supporting or participating in technical evaluations, POCs, or pilot programs
  • Background in software development - you've built and shipped production code
What We Offer
  • Competitive salary and benefits package
  • Comprehensive health, dental, and vision benefits
  • 401(k) with company match
  • A collaborative, fast-moving team in Downtown Manhattan

Equal Employment Opportunity Harmony is an equal opportunity employer. We celebrate the diverse backgrounds, perspectives, and experiences that make our team stronger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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