ZipRecruiter

Log In

1

Infrastructure Services Manager Jobs in Rochester, NY

Just Solutions

IT Service Coordinator

Fairport, NY · Hybrid

$60K - $80K/yr

From network infrastructure and cloud solutions to security and system optimization, we provide end ... Technical background in IT support or managed services, with the ability to guide and support ...

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

From network infrastructure and cloud solutions to security and system optimization, we provide end ... Technical background in IT support or managed services, with the ability to guide and support ...

Honeywell

Cloud Developer II

Pittsford, NY · On-site

$53.50 - $73/hr

Management of infrastructure services, application deployments, cloud services, and monitoring * Provide visibility into business and systems performance metrics * Work as the Lenel/S2 and AWS teams ...

Paychex

Systems Engineer II

Webster, NY · On-site

... manage their workforce by bringing payroll, HR, benefits, and advisory services together into a ... cture services. The candidate will be integrated into an Agile Delivery and Support Team ...

previous pagenext page

Showing results 21-40

All JobsInfrastructure Services JobsInfrastructure Services Manager JobsInfrastructure Services Manager Jobs in Rochester, NY

Infrastructure Services Manager information

See Rochester, NY salary details

$79.5K

$152.2K

$195.7K

How much do infrastructure services manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for infrastructure services manager in Rochester, NY is $152,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,700.00 and $194,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an infrastructure services manager?

To thrive as an Infrastructure Services Manager, you need expertise in IT infrastructure management, project leadership, and a relevant degree in information technology or a related field. Familiarity with network management tools, cloud platforms (such as AWS or Azure), and ITIL certification are typically important. Strong problem-solving, communication, and leadership skills help you effectively guide teams and collaborate with stakeholders. These skills ensure reliable IT operations, efficient project delivery, and the ability to respond quickly to business needs and technical challenges.

What are some common challenges faced by infrastructure services managers, and how are they typically addressed?

Infrastructure Services Managers often encounter challenges such as balancing the need for system reliability with rapid technological updates, managing diverse teams, and ensuring robust cybersecurity measures are in place. These challenges are typically addressed by establishing clear maintenance schedules, investing in staff training, and fostering strong communication between IT, security, and business units. Proactively monitoring systems and staying updated on industry best practices also help Infrastructure Services Managers anticipate and mitigate potential issues before they impact the organization.

What is an infrastructure services manager?

An Infrastructure Services Manager is a professional responsible for overseeing and maintaining an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all technology systems run efficiently, securely, and reliably to support business operations. This role involves managing teams, developing policies, planning upgrades, and troubleshooting issues. Infrastructure Services Managers also coordinate with other departments to align IT services with organizational goals and ensure compliance with industry standards.
What cities near Rochester, NY are hiring for Infrastructure Services Manager jobs? Cities near Rochester, NY with the most Infrastructure Services Manager job openings:
Infrastructure Services Manager jobs near you
Infographic showing various Infrastructure Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $152,208 per year, or $73.2 per hour.

Dynamic PC Support Techician

Worldwide TechServices

Rochester, NY

Part-time

Re-posted 5 hours ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 223 rated it services

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply