ZipRecruiter

Log In

1

Infrastructure Services Manager Jobs in Kentucky

legence

Staff Infrastructure Engineer

Louisville, KY · Hybrid

$130K - $148K/yr

... infrastructure services across onpremises and cloud environments. This role ensures high ... Configure, manage, and optimize multivendor switches, wireless access points, routers, and ...

legence

Staff Infrastructure Engineer

Louisville, KY · Hybrid

$130K - $148K/yr

... infrastructure services across onpremises and cloud environments. This role ensures high ... Configure, manage, and optimize multivendor switches, wireless access points, routers, and ...

legence

Staff Infrastructure Engineer

Louisville, KY · Hybrid

$130K - $148K/yr

... infrastructure services across onpremises and cloud environments. This role ensures high ... Configure, manage, and optimize multivendor switches, wireless access points, routers, and ...

Dynamic Campus, Inc.

User Services Manager

Pikeville, KY · On-site

$110K/yr

Accountable for meeting systems infrastructure or operational Service Level Agreements established ... Demonstrated management and decision-making skills concerning Information Systems policies ...

next page

Showing results 1-20

All JobsInfrastructure Services JobsInfrastructure Services Manager JobsInfrastructure Services Manager Jobs in Kentucky

Infrastructure Services Manager information

See Kentucky salary details

$69.9K

$133.8K

$172K

How much do infrastructure services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for infrastructure services manager in Kentucky is $133,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,100.00 and $171,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an infrastructure services manager?

To thrive as an Infrastructure Services Manager, you need expertise in IT infrastructure management, project leadership, and a relevant degree in information technology or a related field. Familiarity with network management tools, cloud platforms (such as AWS or Azure), and ITIL certification are typically important. Strong problem-solving, communication, and leadership skills help you effectively guide teams and collaborate with stakeholders. These skills ensure reliable IT operations, efficient project delivery, and the ability to respond quickly to business needs and technical challenges.

What are some common challenges faced by infrastructure services managers, and how are they typically addressed?

Infrastructure Services Managers often encounter challenges such as balancing the need for system reliability with rapid technological updates, managing diverse teams, and ensuring robust cybersecurity measures are in place. These challenges are typically addressed by establishing clear maintenance schedules, investing in staff training, and fostering strong communication between IT, security, and business units. Proactively monitoring systems and staying updated on industry best practices also help Infrastructure Services Managers anticipate and mitigate potential issues before they impact the organization.

What is an infrastructure services manager?

An Infrastructure Services Manager is a professional responsible for overseeing and maintaining an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all technology systems run efficiently, securely, and reliably to support business operations. This role involves managing teams, developing policies, planning upgrades, and troubleshooting issues. Infrastructure Services Managers also coordinate with other departments to align IT services with organizational goals and ensure compliance with industry standards.
What cities in Kentucky are hiring for Infrastructure Services Manager jobs? Cities in Kentucky with the most Infrastructure Services Manager job openings:
Infrastructure Services Manager jobs near you

L2 Tech Support - Site Migrations || Desktop Management Specialist - Infrastructure Services

MDAEdge

Madisonville, KY • On-site

Full-time

Re-posted 24 days ago

Job description

Job Summary:
MDAEdge is seeking a highly skilled and experienced Desktop Management Specialist to join their Infrastructure Services team. The role involves providing technical support for desktops, laptops, and peripherals, ensuring timely resolution of incidents, and collaborating with third-party vendors to resolve hardware issues.
Responsibilities:
• Provide break/fix support for desktops, laptops, and peripherals.
• Re-image devices and reinstall/configure applications as required.
• Troubleshoot Windows OS, hardware issues, and enterprise applications.
• Collaborate with third-party vendors to escalate and resolve hardware issues.
• Document issues and resolutions in IT service management systems (e.g., ServiceNow, Remedy).
• Install and configure desktops, laptops, mobile devices, peripherals, and associated software.
• Provide technical support for on-site and remote users, addressing queries and resolving incidents.
• Manage the ticket queue to ensure timely resolution in compliance with SLAs.
• Develop and maintain standard operating procedures (SOPs), knowledge base articles, and technical documentation.
• Coordinate with Level 3 support teams for enhancements, maintenance, and upgrades.
• Provide IT support for events, meetings, and disaster recovery scenarios.
• Ensure end-user support for O365, Active Directory, and related networking functionalities.
• Oversee application support and ensure seamless system upgrades/refreshes, maintaining configuration integrity.
• Support printer network setups, driver installations, and device repairs through vendor coordination.
Qualifications:
Required:
• 7+ years of experience in Desktop Management within Infrastructure Services (IS).
• Advanced knowledge of PC hardware, software, operating systems (Windows 10/11, Android OS, macOS), directory services, and network configurations.
• Proficiency in IT service management tools and familiarity with ITIL processes.
• Expertise in O365, Active Directory, DNS, Group Policy, and Firewall configurations.
• Strong troubleshooting capabilities for basic LAN/WAN issues, Wi-Fi configurations, and VOIP phones.
• Excellent communication and interpersonal skills for managing diverse stakeholders, including users, senior management, and vendors.
• Proven ability to manage incidents and problems effectively, adhering to established SLAs.
Preferred:
• Relevant technical certifications (e.g., CompTIA A+, Microsoft certifications) are highly desirable.
• ITIL Foundation certification preferred.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

Apply