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Infrastructure Services Manager Jobs in Connecticut

Technical Service Manager

Shelton, CT · On-site

$116K - $116K/yr

... infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US ... services and products by delivering the best customer and employee experience in the industry. Core ...

Technical Service Manager

Shelton, CT · On-site

$90 - $103/hr

... infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US ... services and products by delivering the best customer and employee experience in the industry. Core ...

Informatica Admin

Hartford, CT · On-site

$53.75 - $70.50/hr

... Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best ... management, Problem management, Service Request and Enhancements • Good communication skill ...

Informatica Admin

Hartford, CT · On-site

$53.75 - $70.50/hr

... Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best ... management, Problem management, Service Request and Enhancements Good communication skill ...

... Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best ... management, Problem management, Service Request and Enhancements Good communication skill ...

... Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best ... management, Problem management, Service Request and Enhancements • Good communication skill ...

Epic Technical Manager

Stamford, CT · On-site

$123K - $124K/yr

The Epic Technical acts as a thought leader and liaison to the Information Services team on improvements to the Epic technical infrastructure and release management process. This includes, but is not ...

Epic Technical Manager

Stamford, CT · On-site

$123K - $124K/yr

The Epic Technical acts as a thought leader and liaison to the Information Services team on improvements to the Epic technical infrastructure and release management process. This includes, but is not ...

Showing results 21-40

Infrastructure Services Manager information

See Connecticut salary details

$76.6K

$146.5K

$188.4K

How much do infrastructure services manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for infrastructure services manager in Connecticut is $146,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,500.00 and $187,400.00 per year, depending on experience, location, and employer.

What is an infrastructure services manager?

An Infrastructure Services Manager is a professional responsible for overseeing and maintaining an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all technology systems run efficiently, securely, and reliably to support business operations. This role involves managing teams, developing policies, planning upgrades, and troubleshooting issues. Infrastructure Services Managers also coordinate with other departments to align IT services with organizational goals and ensure compliance with industry standards.

What are the key skills and qualifications needed to thrive as an infrastructure services manager?

To thrive as an Infrastructure Services Manager, you need expertise in IT infrastructure management, project leadership, and a relevant degree in information technology or a related field. Familiarity with network management tools, cloud platforms (such as AWS or Azure), and ITIL certification are typically important. Strong problem-solving, communication, and leadership skills help you effectively guide teams and collaborate with stakeholders. These skills ensure reliable IT operations, efficient project delivery, and the ability to respond quickly to business needs and technical challenges.

What are some common challenges faced by infrastructure services managers, and how are they typically addressed?

Infrastructure Services Managers often encounter challenges such as balancing the need for system reliability with rapid technological updates, managing diverse teams, and ensuring robust cybersecurity measures are in place. These challenges are typically addressed by establishing clear maintenance schedules, investing in staff training, and fostering strong communication between IT, security, and business units. Proactively monitoring systems and staying updated on industry best practices also help Infrastructure Services Managers anticipate and mitigate potential issues before they impact the organization.

How much do infrastructure services managers make?

Infrastructure Services Managers typically earn between $100,000 and $150,000 annually, depending on experience, certifications, and the size of the organization. Salaries can vary based on location, industry, and the complexity of the infrastructure managed.

What cities in Connecticut are hiring for Infrastructure Services Manager jobs?

Cities in Connecticut with the most Infrastructure Services Manager job openings:

Technical Service Manager

RESA Power

Shelton, CT • On-site

$116K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Key responsibilities

  • Develop and maintain relationships with clients within the technical and manufacturing fields.

  • Oversee day-to-day operations of the assigned location and/or department, providing solutions to business topics.

  • Hire, train, mentor, and coach technicians, conduct performance reviews, and ensure staff motivation and productivity.


RESA Power rating

5.4

Company rating: 5.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

433rd of 453 rated engineering


Job description

Position Summary
The Technical Service Manager (TSM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location and/or department. Position is also responsible for completing technical jobs and duties as business needs dictate.
Responsibilities
  • Responsible for day-to-day operations of assigned location and/or department. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
  • Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports. Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports. Ensure staff is motivated and productive.
  • Schedule work of local team and coordinate schedules for larger jobs with other managers.
  • Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
  • Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner.
  • Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals.
  • Work with VP, GM and/or GM to ensure continuous improvement strategic business initiatives are developed and implemented.
  • Prepare variety of reports as assigned.
  • Work with HSE to develop effective safety records and practices to minimize the Company's exposure to potential risks.
  • Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs.
  • All work and decisions shall be conducted in strict compliance of all regulatory law.
  • Observe all safety rules and Best Practices; Follow all company policies and procedures.
  • Maintain NETA certification and be willing to test up to the next level-Testing Division.
  • Other duties as assigned.

Required Experience and Qualifications
  • Associate degree in related field or experience equivalency and a minimum of 5 years related experience.
  • Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
  • Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
  • Thorough understanding of heavy industrial, utility, large commercial, renewable energy and ability to troubleshoot complex business issues.
  • Must be able to work safely and adhere to all electrical safety procedures.
  • Work may require flexible hours, weekends and holidays. Must be available for out-of-town work.
  • Proven leadership and mentoring skills.
  • Strong communication (written and oral).
  • Able to meet deadlines and handle multiple tasks.
  • Strong oral and written communication skills.
  • Able to work with various people throughout the organization-Customer Focused.
  • Focus on accuracy and efficiencies.
  • For positions that utilize a company vehicle, will be required to have a valid driver's license.

Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
  • We pride ourselves on our integrity and expertise. We don't cut corners.
  • You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
  • You conduct yourself professionally, ethically, and honestly.
  • You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
  • You are on time and preplan time off.
  • You produce a quality product.

We are customer driven
  • Our number one concern is our customer and our long-term relationships with them prove our dedication.
  • You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
  • You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth
  • We are dedicated to growing the company and our employees.
  • You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
  • You seek out new assignments and assume additional duties.
  • You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems
  • Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
  • You efficiently and thoroughly complete assignments.
  • You perform work assignments independently.
  • You propose new ideas and find better ways of doing things.

We get it done
  • We are efficient, reliable and no nonsense. We work hard, but we also play hard.
  • You follow through on commitments in a timely way.
  • You produce easily understandable and accurate reports that meet customer and/or Company expectations.
  • You actively listen. You seek advice and help as appropriate.
  • You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships
  • Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
  • You collaborate to create the best solutions for each other and our customers.
  • You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information
Travel: Up to 100% travel
Type: Full-time
Location: Shelton, CT
Compensation: $65.00-$75.00 an hour plus eligible for overtime.
Relocation: Available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company-paid life insurance, matching 401k, paid time off, Paid Holidays, and Milestone gifts.
Physical Demands: Office Duties; Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time and working in non-ideal conditions.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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