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Infrastructure Operations Manager Jobs in Maryland

The Support Groups provide a global shared-service - spanning people, finance, platform, operations ... Position Summary The Operational Infrastructure Manager leads the planning, coordination, and ...

Own firm-wide technology strategy and infrastructure decisions Implement systems and automation to ... experience * 5+ years managing multi-site operations or multiple locations * Proventrack ...

... infrastructure to support continued growth Leadership Team Management & Development: • Facilitate collaboration between Legal Director, Deputy Ops Manager, Office Administrator, and HR • Build ...

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Infrastructure Operations Manager information

See Maryland salary details

$78.1K

$149.5K

$192.2K

How much do infrastructure operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for infrastructure operations manager in Maryland is $149,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,700.00 and $191,200.00 per year, depending on experience, location, and employer.

What is an infrastructure operations manager?

An Infrastructure Operations Manager is a professional responsible for overseeing the daily operations, maintenance, and performance of an organization's IT infrastructure. This includes managing servers, networks, storage, and related hardware and software to ensure systems run efficiently and securely. They lead technical teams, coordinate incident response, and implement best practices for reliability and scalability. Their role is vital in minimizing downtime, optimizing resources, and supporting business objectives through robust IT operations.

What are the key skills and qualifications needed to thrive as an infrastructure operations manager, and why are they important?

To thrive as an Infrastructure Operations Manager, you need expertise in IT infrastructure management, network administration, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with server management tools, cloud platforms (like AWS or Azure), and monitoring systems is typically required. Strong leadership, strategic problem-solving, and effective communication skills help drive team performance and coordinate complex projects. These skills are crucial for ensuring system reliability, efficient operations, and minimal downtime in critical business environments.

What are some common challenges faced by infrastructure operations managers, and how can they be addressed?

Infrastructure Operations Managers often encounter challenges such as balancing system uptime with maintenance needs, managing diverse teams across shifts, and responding promptly to unexpected outages. Proactively implementing robust monitoring tools, establishing clear incident response protocols, and fostering open communication within the team can help address these issues. Additionally, staying updated on emerging technologies and encouraging staff training ensures the infrastructure operates efficiently and securely.

What is the difference between Infrastructure Operations Manager vs Network Operations Manager?

AspectInfrastructure Operations ManagerNetwork Operations Manager
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentData centers, cloud environments, enterprise ITNetwork operations centers, enterprise networks
Industry UsageIT service providers, large corporationsTelecommunications, ISPs, large enterprises
Primary FocusManaging overall IT infrastructure, hardware, and cloud systemsManaging network performance, security, and connectivity

The Infrastructure Operations Manager oversees the entire IT infrastructure, including hardware, cloud systems, and data centers, ensuring seamless operation. In contrast, the Network Operations Manager focuses specifically on network performance, security, and connectivity. Both roles require similar certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ.

Is infrastructure operations manager a high paying job?

Infrastructure Operations Managers typically earn above-average salaries compared to many other IT roles, with compensation influenced by experience, certifications, and industry. They often oversee critical systems, requiring technical skills and leadership abilities, which can contribute to higher pay levels.

What are the most commonly searched types of Infrastructure Operations jobs in Maryland?

The most popular types of Infrastructure Operations jobs in Maryland are:

What are popular job titles related to Infrastructure Operations Manager jobs in Maryland?

For Infrastructure Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Infrastructure Operations Manager jobs in Maryland look for?

The top searched job categories for Infrastructure Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for Infrastructure Operations Manager jobs?

Cities in Maryland with the most Infrastructure Operations Manager job openings:

Infographic showing various Infrastructure Operations Manager job openings in Maryland as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $149,490 per year, or $71.9 per hour.

Purple Line Infrastructure Operations Center (IOC) Operator (BOC Specialist 3)

M.C. Dean, Inc

New Carrollton, MD • On-site

$18 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


M.C. Dean rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

266th of 449 rated engineering


Job description

Overview
Disclaimer-This requisition is part of a Pre-Award requirement intended to identify and engage qualified candidates for a position that may be awarded to M.C. Dean. We will conduct interviews and may issue contingent offers of employment based on qualifications and suitability. Please note that formal offers will only be extended once the contract is officially awarded, at which time final candidates will be reviewed and selected.
About M.C. Dean
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Responsibilities
The Purple Line Infrastructure Operations Center (IOC) Operator is responsible for monitoring, controlling, and operating critical transit infrastructure systems in support of final commissioning, integrated testing, and the transition to full Operations & Maintenance (O&M) of the Purple Line Light Rail Transit (LRT) system.
IOC Operators monitor automation systems, alarm and notification platforms, SCADA systems, and CCTV systems to ensure safe, reliable, and compliant operation of the Purple Line infrastructure. This role requires close coordination with construction teams, commissioning agents, systems integration teams, and track testing personnel to support dynamic testing activities while maintaining safety for the general public.
This position is based at the Glenridge Operations and Maintenance Facility (OMF) or the Backup OMF and requires the ability to work rotating shifts, including nights, weekends, and holidays, as dictated by commissioning and operational needs.
Infrastructure Operations & Monitoring
  • Monitor real-time status of Purple Line infrastructure systems, including:
    • Traction power systems
    • SCADA systems and Remote Terminal Units (RTUs)
    • Trackside power and signaling interfaces
    • Communications systems
    • CCTV and security monitoring platforms
    • Alarm, notification, and event management systems
  • Identify, acknowledge, and triage alarms, faults, and abnormal system conditions.
  • Perform system checks and operational readiness verifications prior to testing windows.
  • Maintain continuous situational awareness of system health and operational status.

SCADA & Electrical Switching Operations
  • Perform electrical switching operations via SCADA to:
    • Enable track testing and commissioning activities
    • Isolate or energize traction power sections
    • Support safe work zones and lockout/tagout boundaries
  • Verify system state before, during, and after switching operations.
  • Ensure all switching activities comply with approved procedures, safety rules, and operational directives.
  • Coordinate switching activities with authorized personnel and document all actions taken.

Commissioning & Testing Support
  • Support system integration testing (SIT), dynamic testing, and trial operations.
  • Coordinate closely with:
    • Construction teams
    • Commissioning agents
    • Track testing crews
    • Traction power, signaling, and communications teams
  • Execute operational steps required to support test scripts and test plans.
  • Monitor system behavior during testing and immediately report anomalies, failures, or unsafe conditions.
  • Assist in troubleshooting system issues by providing logs, event data, and operational insights.

Safety & Public Protection
  • Ensure infrastructure operations prioritize public safety, worker safety, and system integrity.
  • Monitor public-accessible areas to detect unsafe conditions or unauthorized access.
  • Support implementation of safety controls during testing, including power isolation and controlled energization.
  • Escalate safety concerns immediately in accordance with established incident response protocols.

Transition to Operations & Maintenance (O&M)
  • Support the transition from commissioning to revenue service operations.
  • Assist in the development and refinement of:
    • IOC Standard Operating Procedures (SOPs)
    • Alarm response procedures
    • Shift handover protocols
    • Operational checklists
  • Participate in lessons learned, system readiness reviews, and operational drills.
  • Provide input to help shape the future Purple Line O&M program and IOC staffing model.

Coordination & Communications
  • Serve as a central coordination point between field teams and control center operations.
  • Maintain clear, concise, and accurate communication with:
    • Field supervisors
    • Testing and commissioning leads
    • Operations leadership
  • Escalate issues appropriately using sound judgment and established escalation paths.
  • Maintain accurate logs of system events, switching actions, incidents, and communications.

Performance & Quality
  • Perform all duties in accordance with contract requirements, safety rules, and company standards.
  • Meet required response times and support mission-critical testing schedules.
  • Maintain accurate documentation, logs, and reports.
  • Continuously improve operational practices through feedback and procedural updates.

Qualifications
  • High school diploma or GED required. Vocational school or associate degree in a technical trade preferred.
  • 6+ years of experience in one or more of the following:
    • Infrastructure operations centers
    • Transit operations
    • SCADA or control room operations
    • Electrical power systems operations
    • Critical infrastructure monitoring

Candidate Expectations:
  • Ability to work rotating shifts, including nights, weekends, and holidays.
    Strong understanding of operational safety principles and procedural compliance.
  • Good customer communication skills.

Knowledge & Skills
  • Ability to operate Windows-based computer systems and multi-monitor control room interfaces.
    Ability to read and interpret:
  • Electrical one-lines
  • Operating procedures
  • Test plans and switching instructions
  • Understanding of electrical power distribution and isolation concepts.
  • Knowledge of alarm management, CCTV monitoring, and incident response.
  • Strong communication skills and ability to remain calm under pressure.
  • Ability to make real-time decisions based on incomplete or evolving information.

Desired / Advantageous Qualifications
  • Vocational school or associate degree in electrical, electronics, transportation, or a related technical discipline.
  • Experience supporting:
    • Light rail or heavy rail systems
    • Traction power systems
    • SCADA-controlled infrastructure
    • Familiarity with commissioning and system integration testing environments.
    • Prior experience in a union or multi-contractor construction environment.

We offer an excellent benefits package including:
  • A competitive salary
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Tuition reimbursement
  • 401k Retirement Plan
  • Military Reserve pay offset
  • Paid maternity leave

Abilities
  • The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.
  • Relocates a 12 foot stepladder without assistance.
  • Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
  • Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis.
  • Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
  • May use a standard ladder without exceeding the weight limit while carrying tools.
  • Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Apply general rules to specific problems to produce answers that make sense.
  • Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
  • See details at close range (within a few feet of the observer).
  • Listen to and understand information and ideas presented through spoken words and sentences

Pay Range
USD $36.31 - USD $40.84 /Hr.

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About M.C. Dean

Sourced by ZipRecruiter

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life-safety, instrumentation and control, and command and control systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,100 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Industry

Engineering professional services

Company size

10,000+ Employees

Headquarters location

Tysons, VA, US

Year founded

1949

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