Job#: 3041725
Job Description:
Hybrid On-Site Dearborn MI 4 Days
12+ Month Contract
$35-65/HR
Notes from the MSP:
Seeking an experienced
Server Infrastructure Engineer to join our global IT organization. This role is responsible for the design, implementation, support, and optimization of enterprise server infrastructure across a global environment. The ideal candidate will possess deep expertise in server hardware, out-of-band management technologies, firmware lifecycle management, automation, and infrastructure engineering.
Key Responsibilities:
- Provide advanced L3 support for complex server hardware issues.
- Perform root cause and forensic analysis.
- Manage enterprise server platforms including HPE, Dell, and Lenovo.
- Lead automation initiatives utilizing PowerShell, Python, Ansible, REST APIs, and Redfish.
- Oversee firmware governance, hardware testing and certification.
- Support server design, virtualization, and hybrid/cloud infrastructure solutions.
- Drive monitoring and capacity planning efforts using Dynatrace and Netcool.
- Support security initiatives including SSL certificate deployment and MFA implementation.
- Contribute to enterprise architecture roadmaps.
- Lead technical projects, mentor team members, and establish infrastructure best practices.
Required Skills:
- Enterprise server hardware expertise (HPE, Dell, Lenovo)
- Out-of-band management technologies (iLO, iDRAC, OneView, OpenManage)
- Windows and Linux server administration
- PowerShell, Python, Ansible, and infrastructure automation
- REST API and Redfish integration
- Firmware lifecycle management and hardware testing
- TCP/IP networking, DNS, DHCP, and routing
- Virtualization, storage, and containerization technologies
- Dynatrace and Netcool monitoring platforms
- Strong troubleshooting, documentation, and technical leadership skills
Preferred Skills:
- Active Directory, Azure, Google Cloud Platform, and Kubernetes
- SAN and distributed storage technologies
- SSL certificate management and MFA solutions
- ServiceNow, BMC, and JIRA
- Performance tuning and capacity planning
- AI-driven automation and operational efficiencies
Experience Required:
- 10+ years of server infrastructure or systems engineering experience
- Minimum 5 years supporting enterprise-scale environments
- Associate degree or equivalent work experience required; Bachelor's degree preferred
Work Location Requirement:
Please note that this position requires candidates to work onsite four (4) days per week at various Ford laboratory locations as needed.
JD:
Server Infrastructure Engineer
Position Overview
We are seeking an experienced
Server Infrastructure Engineer to join our global IT team. This role requires strong technical expertise in server hardware, out-of-band (OOB) management, firmware operations, automation, infrastructure engineering, and enterprise systems design.
The ideal candidate will operate with a high degree of independence, take ownership of complex technical initiatives, provide technical leadership and guidance to peers, and contribute to architecture-level discussions and strategic infrastructure decisions.
Key Responsibilities
Advanced Support & Troubleshooting
- Provide Global L3 hardware support and perform in-depth root cause and forensic analysis for complex server issues.
- Serve as a Subject Matter Expert (SME) for:
- Out-of-band (OOB) management technologies including:
- HPE iLO
- HPE OneView
- HPE COM
- Dell iDRAC
- Dell OpenManage Enterprise
- Enterprise server platforms including:
- Independently resolve complex, cross-system technical issues with minimal oversight.
Automation & Firmware Management
- Lead scripting and automation initiatives to streamline server deployment, configuration, and management.
- Design and maintain automation solutions using the Redfish API for:
- Server discovery
- Configuration profile management
- BIOS updates
- Firmware lifecycle management
- Develop and maintain automation using:
- Python
- PowerShell
- Ansible
- REST APIs
- Guide application owners in automating application testing and certification processes.
- Own firmware update methodologies and firmware version management for assigned global server fleet segments.
- Identify opportunities to improve automation coverage and firmware management practices across the organization.
Systems Engineering & Testing
- Design and deliver resilient server solutions.
- Lead Failure Mode and Effects Analysis (FMEA) testing initiatives.
- Manage server and component testing, including:
- Planning
- Execution
- Results analysis
- Lead hardware-related projects such as:
- SSL certificate deployment across the server fleet
- Multi-Factor Authentication (MFA) initiatives
- Identify, troubleshoot, and resolve systemic hardware issues while recommending long-term corrective actions.
Documentation & Standards
- Create and maintain comprehensive:
- OOB management standards documentation
- User documentation
- Operational procedures
- Establish and promote infrastructure best practices.
- Contribute to team-wide technical standards.
- Review and improve existing documentation for accuracy, completeness, and consistency.
Infrastructure Design & Engineering
- Design, implement, and maintain enterprise server environments and hybrid/cloud infrastructure solutions that support business operations.
- Research, design, and implement infrastructure solutions for internal customers, including:
- Containerization
- Kubernetes orchestration
- On-demand scaling solutions
- Design and configure secure virtualized environments aligned with enterprise architecture standards, including:
- Virtual machines
- Virtual networks
- Distributed storage systems
- SAN
- HDFS
- SSD-based storage
- Contribute technical expertise to enterprise architecture roadmaps and infrastructure blueprints.
Monitoring, Capacity Planning & Optimization
- Design, implement, and refine enterprise monitoring solutions using:
- Ensure systems are:
- Properly configured
- Running efficiently
- Secure and observable
- Monitor and analyze resource utilization, including:
- CPU
- Memory
- Storage
- Network traffic
- Utilize Dynatrace, Netcool, and related tools to prevent capacity issues and optimize operational costs.
- Configure and maintain Dynatrace dashboards to:
- Monitor hardware firmware versions
- Detect firmware drift from approved versions
- Proactively identify performance bottlenecks.
- Lead capacity planning efforts based on usage trends, forecasting, and analytics.
Team Development & Leadership
- Mentor and guide team members while fostering a culture of technical excellence.
- Lead technical knowledge-sharing sessions.
- Support continuous learning and professional development across the team.
- Independently lead technical projects and initiatives.
Required Skills
- Hardware Experience
- Computer Hardware Expertise
Preferred Skills
- Server Administration
- Ansible
- Server Support
- PowerShell
Required Experience
Experience
- 10+ years of experience in:
- Server Infrastructure
- Systems Engineering
- Related IT disciplines
- Minimum of 5 years supporting enterprise-scale environments.
Education
- Associate Degree or equivalent work experience.
Hardware Expertise
- Deep knowledge of x86 server hardware, including:
- CPU architecture
- Bus architecture
- Expansion cards
- Hardware diagnostics and troubleshooting
Server Management
- Expert-level knowledge of:
- OOB management platforms (iLO, iDRAC/DRAC)
- HPE OneView
- HPE COM
- Dell OpenManage Enterprise
- Enterprise hardware lifecycle management
Operating Systems & Networking
- Extensive experience with:
- Windows Server
- Linux Server
- Strong TCP/IP networking knowledge, including:
- DNS
- DHCP
- Broadcast domains
- Routing protocols
Automation & DevOps
- Advanced scripting and automation experience using:
- PowerShell
- Python
- Ansible
- Comparable technologies
- Experience with:
- CI/CD development
- Automated server provisioning and builds
- REST API integrations
Systems Engineering
- Experience with:
- FMEA methodology
- Firmware lifecycle management
- Hardware testing and certification
Virtualization & Storage
- Working knowledge of:
- Virtualization technologies
- SAN storage
- HDFS
- SSD-based storage solutions
- Containerization
Monitoring & Observability
- Hands-on experience with:
- Dynatrace
- Netcool
- Enterprise monitoring and alerting platforms
Leadership & Professional Skills
- Demonstrated ability to:
- Lead technical projects independently
- Mentor team members
- Collaborate across technical and business teams
- Strong analytical, troubleshooting, documentation, and problem-solving skills.
- Excellent written and verbal communication skills.
Preferred Experience
Architecture & Cloud
- Knowledge of:
- Microsoft Active Directory
- Google Cloud Platform (Google Cloud Platform)
- Microsoft Azure
- Kubernetes
- Cloud-native and hybrid cloud solutions
- Familiarity with:
- Storage systems
- Networking infrastructure
- Data center facilities
- Enterprise systems architecture
- Basic cloud computing expertise.
- Performance tuning and optimization experience.
Protocols & Security
- Knowledge of:
- SNMP
- SMTP
- MFA (Multi-Factor Authentication) methodologies
- Experience with:
- SSL certificate management
- Security best practices
IT Operations & Management
- Experience with ITSM and workflow tools such as:
- Experience using JIRA for project and workload management.
- Knowledge of leveraging AI for:
- Automation
- Troubleshooting
- Documentation
- Workflow design
- Experience with:
- Internal certification testing methodologies
- Server test lab management
- Server decommissioning processes
- Enterprise software license management
- Vendor management
Education Requirements
Required
Preferred
Additional Safety Training / Licensing / Personal Protection Requirements
Additional Information
Architecture & Cloud
- Knowledge of MS Active Directory, Google Cloud Platform, MS Azure, Kubernetes, and other cloud-like solutions.
- Familiarity with storage systems, networking, data center facilities, and overall systems architecture.
- Basic knowledge of cloud computing.
- Performance tuning expertise.
Protocols & Security
- Knowledge of SNMP, SMTP, and MFA (Multi-Factor Authentication) methodologies.
- Experience with SSL certificate management.