Director, Infrastructure Support
$66K - $83K/yr
Supervise the Manager of Network Services and team, managing wired/wireless networks, telephony, fax systems, and infrastructure security (including next-gen firewalls). Ensure infrastructure ...
$66K - $83K/yr
Supervise the Manager of Network Services and team, managing wired/wireless networks, telephony, fax systems, and infrastructure security (including next-gen firewalls). Ensure infrastructure ...
$66K - $83K/yr
Supervise the Manager of Network Services and team, managing wired/wireless networks, telephony, fax systems, and infrastructure security (including next-gen firewalls). Ensure infrastructure ...
Austin, TX · On-site
... IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and ...
Austin, TX · On-site
... IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and ...
Lead telephony and communications projects including VoIP, SIP, and Contact Center as a Service ... Experience managing infrastructure construction, relocation, or modernization projects including ...
Lead telephony and communications projects including VoIP, SIP, and Contact Center as a Service ... Experience managing infrastructure construction, relocation, or modernization projects including ...
Lead telephony and communications projects including VoIP, SIP, and Contact Center as a Service ... Experience managing infrastructure construction, relocation, or modernization projects including ...
Lead telephony and communications projects including VoIP, SIP, and Contact Center as a Service ... Experience managing infrastructure construction, relocation, or modernization projects including ...
Newark, NJ · On-site
$92K - $166K/yr
Lead telephony and communications projects including VoIP, SIP, and Contact Center as a Service ... Experience managing infrastructure construction, relocation, or modernization projects including ...
Newark, NJ · On-site
$92K - $166K/yr
Lead telephony and communications projects including VoIP, SIP, and Contact Center as a Service ... Experience managing infrastructure construction, relocation, or modernization projects including ...
Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong ...
Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong ...
Newport Beach, CA · On-site
$5K - $15K/mo
Own and manage all VoIP, CCaaS, and contact center platforms (e.g., NICE CXone, RingCentral ... Voice infrastructure performance and reliability * Call deliverability and caller ID reputation
Newport Beach, CA · On-site
$5K - $15K/mo
Own and manage all VoIP, CCaaS, and contact center platforms (e.g., NICE CXone, RingCentral ... Voice infrastructure performance and reliability * Call deliverability and caller ID reputation
About the Role This role owns the Internal Platform Infrastructure program, driving the platform ... Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity ...
About the Role This role owns the Internal Platform Infrastructure program, driving the platform ... Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity ...
Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong ...
Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong ...
Fremont, CA · On-site +1
$180K - $225K/yr
Design, build, and scale Conquer's telephony infrastructure and supporting services * Own ... Background with browser-based softphones or CRM-embedded calling experiences * Experience with real ...
Quick apply
Fremont, CA · On-site +1
$180K - $225K/yr
Design, build, and scale Conquer's telephony infrastructure and supporting services * Own ... Background with browser-based softphones or CRM-embedded calling experiences * Experience with real ...
Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong ...
Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong ...
About the Role This role owns the Internal Platform Infrastructure program, driving the platform ... Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity ...
About the Role This role owns the Internal Platform Infrastructure program, driving the platform ... Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity ...
Saginaw, MI · On-site
$18.50 - $25.25/hr
They provide managed cloud, cyber security, enterprises networking, data center, application and ... development, security infrastructure, and hosted collaboration solutions. More than 10,000 ...
Saginaw, MI · On-site
$18.50 - $25.25/hr
They provide managed cloud, cyber security, enterprises networking, data center, application and ... development, security infrastructure, and hosted collaboration solutions. More than 10,000 ...
$127K - $146K/yr
Design, configure, optimize, and maintain contact center voice infrastructure including IVRs, call ... Experience with speech analytics, transcription, and quality management platforms. * Experience ...
$127K - $146K/yr
Design, configure, optimize, and maintain contact center voice infrastructure including IVRs, call ... Experience with speech analytics, transcription, and quality management platforms. * Experience ...
Supervise the Manager of Network Services and team, managing wired/wireless networks, telephony, fax systems, and infrastructure security (including next-gen firewalls). * Ensure infrastructure ...
Supervise the Manager of Network Services and team, managing wired/wireless networks, telephony, fax systems, and infrastructure security (including next-gen firewalls). * Ensure infrastructure ...
Saginaw, MI · On-site
$18.50 - $25.25/hr
They provide managed cloud, cyber security, enterprises networking, data center, application and ... development, security infrastructure, and hosted collaboration solutions. More than 10,000 ...
Saginaw, MI · On-site
$18.50 - $25.25/hr
They provide managed cloud, cyber security, enterprises networking, data center, application and ... development, security infrastructure, and hosted collaboration solutions. More than 10,000 ...
Title : Infrastructure Project Manager (EIPM) Location : New York City, NY Type : Fulltime ... EIPM PM with IS background in Telephony Avaya to Cisco Migration experience Responsible for project ...
Title : Infrastructure Project Manager (EIPM) Location : New York City, NY Type : Fulltime ... EIPM PM with IS background in Telephony Avaya to Cisco Migration experience Responsible for project ...
This role oversees core infrastructure domains including network, telephony, end-user computing and ... Lead and manage through subordinate leaders, including directing work, assigning responsibilities ...
This role oversees core infrastructure domains including network, telephony, end-user computing and ... Lead and manage through subordinate leaders, including directing work, assigning responsibilities ...
This role oversees core infrastructure domains including network, telephony, end-user computing and ... Lead and manage through subordinate leaders, including directing work, assigning responsibilities ...
This role oversees core infrastructure domains including network, telephony, end-user computing and ... Lead and manage through subordinate leaders, including directing work, assigning responsibilities ...
... telephony, messaging, unified communications, reporting, and custom collaboration services to ... Streamline and manage Moves/Adds/Changes (MACs), including the creation of automated workflows for ...
... telephony, messaging, unified communications, reporting, and custom collaboration services to ... Streamline and manage Moves/Adds/Changes (MACs), including the creation of automated workflows for ...
$80.5K - $91.2K
0% of jobs
$91.2K - $101.9K
1% of jobs
$101.9K - $112.5K
7% of jobs
$118.6K is the 25th percentile. Wages below this are outliers.
$112.5K - $123.2K
29% of jobs
$123.2K - $133.9K
1% of jobs
$133.9K - $144.6K
1% of jobs
$144.6K - $155.3K
1% of jobs
The median wage is $157.9K / yr.
$155.3K - $166K
37% of jobs
$166K - $176.6K
0% of jobs
$176.6K - $187.3K
0% of jobs
$187.3K - $198K
22% of jobs
$80.5K
$154K
$198K
| Aspect | Infrastructure Manager Telephony | Network Operations Manager |
|---|---|---|
| Certifications | CCNA, Cisco Telephony certifications, ITIL | CCNA, Network+ and ITIL |
| Work Environment | Telephony systems, VoIP, PBX hardware | Network infrastructure, data centers, routers |
| Industry Usage | Telecom, large enterprises with extensive phone systems | IT service providers, large corporations managing network operations |
While both roles involve managing critical infrastructure, the Infrastructure Manager Telephony focuses specifically on telephony systems and communication hardware, whereas the Network Operations Manager oversees broader network infrastructure and data flow. Understanding these distinctions helps in choosing the right career path or job focus within IT and communications industries.
$66K - $83K/yr
Other
Posted 22 days ago
Job Vacancy Details ****Open Until Filled, Prior Applicants Need Not Re-Apply**** Pitt Community College is seeking an experienced and strategic Director of Infrastructure Support to oversee the management and operations of three critical IT areas: Enterprise Solutions, Application Programming, and Network Services. Reporting directly to the CIO, the Director ensures the reliability, scalability, and security of the institution's IT infrastructure, both on-premise and in the cloud. This position plays a key role in developing and executing technology strategies, supporting institutional goals, and ensuring compliance with security and regulatory requirements.
What You'll Do What You'll Do Oversee management of Enterprise Solutions, including on-premise and cloud infrastructures (AWS, Azure, Microsoft 365, and hosted systems such as Ellucian Colleague, Element451, Etrieve, NelNet, TracCloud, HelioCampus, and LibraryPass). Supervise the Manager of Application Programming and team, overseeing development and support in IIS, APIs, Etrieve Content and Central, and Entrinsik Informer tools. Supervise the Manager of Network Services and team, managing wired/wireless networks, telephony, fax systems, and infrastructure security (including next-gen firewalls).
Ensure infrastructure reliability, scalability, and security through proactive monitoring, management, and optimization. Collaborate with IT leadership to develop and implement technology strategies aligned with institutional priorities. Provide direct support to the CIO in IT project planning, execution, and reporting.
Develop and maintain policies and procedures for IT operations and cybersecurity. Manage budgets and allocate resources for infrastructure support teams. Stay current with industry trends and emerging technologies to keep PCC's IT infrastructure competitive and secure.
Maintain compliance with regulatory frameworks such as GLBA, HIPAA, CIS Controls, NIST 800-53, and PCI. Develop, test, and maintain Business Continuity and Incident Response plans. Why Join PCC.
At Pitt Community College, our mission is to educate and empower people for success. As Director of Infrastructure Support, you will lead a critical area of IT operations, ensuring our campus technology remains secure, reliable, and future-ready-while directly shaping the digital experience for students, faculty, and staff. Additional Information What We're Looking For Minimum of 4 years of IT infrastructure management experience, including 3 years in a leadership role.
Bachelor's degree in Information Technology, Computer Science, or related field and 4 years of related experience, or an equivalent mix of education and professional experience that demonstrates the ability to perform the role successfully. Strong knowledge of server infrastructure, cloud services, application development, and network management. Experience with AWS, Azure, Microsoft 365, and enterprise-level cloud services.
Demonstrated leadership, team management, and interpersonal communication skills. Proven ability to manage multiple priorities in a fast-paced environment. Strong analytical, problem-solving, and decision-making skills.
Experience with budget planning and resource allocation. Knowledge of IT security best practices and compliance requirements.
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Colleges, universities, and professional schools
501 - 1,000 Employees
Winterville, NC, US
1961