LanceSoft, Inc. is a company seeking a Desktop Support Engineer to provide technical support for ... the infrastructure teams regarding compute, storage, backup, and networking activities on an as ...
LanceSoft, Inc. is a company seeking a Desktop Support Engineer to provide technical support for ... the infrastructure teams regarding compute, storage, backup, and networking activities on an as ...
Desktop Support
Houston, TX · On-site
Desktop Support Houston TX * Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers * Use diagnostic tools to ...
Desktop Support
Houston, TX · On-site
Desktop Support Houston TX * Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers * Use diagnostic tools to ...
L4 Desktop Support Engineer
Mesquite, TX · On-site
$70K - $80K/yr
Must Have Technical/Functional Skills 1. Exp in Desktop Support /End user support Engg. 2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio 3. ...
L4 Desktop Support Engineer
Mesquite, TX · On-site
$70K - $80K/yr
Must Have Technical/Functional Skills 1. Exp in Desktop Support /End user support Engg. 2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio 3. ...
Desktop Support
Houston, TX · On-site
Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...
Quick apply
Desktop Support
Houston, TX · On-site
Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...
Desktop Support
Houston, TX · On-site
Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...
Quick apply
Desktop Support
Houston, TX · On-site
Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...
Desktop Support
Dallas, TX · On-site
Required : • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information ... and infrastructure hardware and software troubleshooting • Work night shifts to provide ...
Desktop Support
Dallas, TX · On-site
Required : • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information ... and infrastructure hardware and software troubleshooting • Work night shifts to provide ...
IT End User Services & Desktop Support Engineer Overview The Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas ...
IT End User Services & Desktop Support Engineer Overview The Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas ...
IT End User Services & Desktop Support Engineer Overview The Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas ...
IT End User Services & Desktop Support Engineer Overview The Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas ...
IT Desktop Support Engineer
Houston, TX · On-site
The IT Desktop Support Engineer will be responsible for delivering high-quality technical support and managing incidents and requests to ensure optimal operational benefits. Responsibilities : • ...
IT Desktop Support Engineer
Houston, TX · On-site
The IT Desktop Support Engineer will be responsible for delivering high-quality technical support and managing incidents and requests to ensure optimal operational benefits. Responsibilities : • ...
Desktop Support Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Role Summary The Local IT (Client Tech) Support Engineer is responsible for providing on‑site and ... Work closely with Service Desk, Client Tech, Infrastructure, and Security teams. * Proactively ...
Desktop Support Technician
Houston, TX · On-site
$19.25 - $24.50/hr
Role Summary The Local IT (Client Tech) Support Engineer is responsible for providing on‑site and ... Work closely with Service Desk, Client Tech, Infrastructure, and Security teams. * Proactively ...
Infrastructure Support Engineer
Plano, TX · On-site
$103K - $135K/yr
Job Title: Infrastructure Support Engineer Location: Plano, TX Years of Experience: 3-10 Years ... Customize desktop hardware to meet user specifications and site standards Diagnose and quickly ...
Infrastructure Support Engineer
Plano, TX · On-site
$103K - $135K/yr
Job Title: Infrastructure Support Engineer Location: Plano, TX Years of Experience: 3-10 Years ... Customize desktop hardware to meet user specifications and site standards Diagnose and quickly ...
System Infrastructure Planning: * Plan, forecast, and implement new system hardware infrastructure ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...
System Infrastructure Planning: * Plan, forecast, and implement new system hardware infrastructure ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...
System Infrastructure Planning: * Plan, forecast, and implement new system hardware infrastructure ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...
System Infrastructure Planning: * Plan, forecast, and implement new system hardware infrastructure ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...
IT Support Engineer
Dallas, TX · On-site
RESPONSIBILITIES: * Proactively monitor network infrastructure and respond rapidly to issues ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...
IT Support Engineer
Dallas, TX · On-site
RESPONSIBILITIES: * Proactively monitor network infrastructure and respond rapidly to issues ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...
IT Support Engineer
Dallas, TX · On-site
RESPONSIBILITIES: * Proactively monitor network infrastructure and respond rapidly to issues ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...
IT Support Engineer
Dallas, TX · On-site
RESPONSIBILITIES: * Proactively monitor network infrastructure and respond rapidly to issues ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...
Job Title- Desktop Support Engineer Location- Frisco, TX 75034 (5 days onsite) Type- Contract About the Role We are seeking an IT Client Success Site Support Specialist to deliver responsive high ...
Job Title- Desktop Support Engineer Location- Frisco, TX 75034 (5 days onsite) Type- Contract About the Role We are seeking an IT Client Success Site Support Specialist to deliver responsive high ...
SCCM Engineer
Dallas, TX · On-site
UT Southwestern is seeking a skilled and reliable Desktop Support Engineer to join the Managed ... Collaborate with infrastructure, service desk, and project teams to support desktop-related ...
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SCCM Engineer
Dallas, TX · On-site
UT Southwestern is seeking a skilled and reliable Desktop Support Engineer to join the Managed ... Collaborate with infrastructure, service desk, and project teams to support desktop-related ...
Desktop Support Technician
Dallas, TX · On-site
$20 - $25.50/hr
Desktop Support Technician Location: Dallas, TX (Onsite) "ALL Visa Workable" * Single point of ... Implement and manage security measures to protect the infrastructure from vulnerabilitie
Desktop Support Technician
Dallas, TX · On-site
$20 - $25.50/hr
Desktop Support Technician Location: Dallas, TX (Onsite) "ALL Visa Workable" * Single point of ... Implement and manage security measures to protect the infrastructure from vulnerabilitie
The Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas headquarters. This role requires broad technical skills ...
The Texas Stock Exchange (TXSE) is seeking an IT professional to provide in-office end-user and desktop engineering support at its Dallas headquarters. This role requires broad technical skills ...
Desktop Support Technician
$20 - $25.50/hr
... infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. The Desktop Support ...
Desktop Support Technician
$20 - $25.50/hr
... infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. The Desktop Support ...
Infrastructure Desktop Support Engineer information
What is the difference between Infrastructure Desktop Support Engineer vs Network Support Technician?
| Aspect | Infrastructure Desktop Support Engineer | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Office, data centers, client sites | Network operations centers, client sites |
| Primary Responsibilities | Maintaining desktops, troubleshooting hardware/software, user support | Configuring, monitoring, troubleshooting network issues |
| Industry Usage | IT support, enterprise environments | Networking, telecommunications |
The Infrastructure Desktop Support Engineer focuses on supporting end-user hardware and software within an organization, ensuring desktops and peripherals operate smoothly. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and involve troubleshooting, their primary focus areas differ, with the Desktop Support Engineer centered on user devices and the Network Support Technician on network systems.
What does an infrastructure desktop support engineer do?
An infrastructure desktop support engineer provides technical assistance for computer hardware, software, and network issues within an organization. They troubleshoot and resolve problems, install and configure systems, and may use tools like remote support software and ticketing systems to ensure smooth IT operations.
What cities in Texas are hiring for Infrastructure Desktop Support Engineer jobs?
Cities in Texas with the most Infrastructure Desktop Support Engineer job openings:
Desktop Support Engineer (Onsite)
Plano, TX • On-site
LanceSoft, Inc. •
Recruiting and Staffing Services • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 18 days ago
Job description
Job Summary:
LanceSoft, Inc. is a company seeking a Desktop Support Engineer to provide technical support for users both locally and remotely. The role involves configuring and deploying hardware and software, diagnosing and resolving PC issues, and supporting video conferencing systems.
Responsibilities:
• Configure, test, and deploy laptop and workstation hardware and software to users both locally and remotely
• Oversee Laptop/Desktop imaging, including installations of all appropriate applications and security layers
• Diagnose and resolve problems related to the operation of PCs on the network
• Troubleshoot and repair break/fix issues
• Configure, troubleshoot and support Video Conferencing systems used for corporate broadcasts
• SMART HANDS to take direction and perform Data Center related activities, e.g. physical connectivity and cabling, and coordinate with the infrastructure teams regarding compute, storage, backup, and networking activities on an as-needed basis. Travel to the data center in Pittsburgh when needed is a requirement
• Provide solutions to user issues by identifying problems, researching answers, and helping to implement
• Train users in basic problem resolution and understanding of how to make efficient use of their PCs
• Respond to user requests and service issues in a timely and professional manner
• Provide support via phone and using remote support software
• Create, monitor, update, and close tickets using ServiceNow ticketing system
• Adhere to technology and security policies at all times while performing daily functions
• Remain current on technical and operational details concerning PC products and support
Qualifications:
Required:
• Degree and/or technical education in Information Technology or related field, along with 10+ Years of relevant hands-on experience in an end-user and customer-focused networked PC environment
• Comfortable working independently in a fast-paced office setting while supporting a wide variety of job roles
• Proficient in time management and the ability to multitask and prioritize daily support requests and projects
• Ability to diagnose, isolate, and troubleshoot computer physical hardware and software components both remotely and locally
• Exhibit a professional attitude and appearance with excellent verbal, interpersonal, and communication skills
• Self-motivated, enthusiastic, with solid problem-solving skills, detail-oriented, willing to learn, and a desire to succeed
• Extensive experience with Win10/11 OS – Control panel, System settings, networking, device manager
• Microsoft Outlook, Word, Excel
• Cisco AnyConnect or experience with VPN client technologies
• Cisco Web-Ex
• Experience with endpoint security tools, ex: CrowdStrike Falcon, Cisco Umbrella, Cisco Anti-Malware protection
• Microsoft email and Outlook on an Hybrid O365 Environment—OST/PST, Email Profiles, Shared Folders, Archives, Add-on’s and Webmail
• Networking – Exposure and knowledge of networking protocols and components: TCPIP, DHCP, DNS, switches, routers, firewalls, VPN, tokens, WiFi, hotspots, & Nic’s
• Active Directory password resets and user properties
• Working knowledge of WebEx audio/video conferencing systems
• Understanding and prior experience working on the physical setup of a Data center
Preferred:
• Industry-specific certifications such as A+, Microsoft, and ITIL are a plus but not required
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
LanceSoft, Inc. is a company seeking a Desktop Support Engineer to provide technical support for users both locally and remotely. The role involves configuring and deploying hardware and software, diagnosing and resolving PC issues, and supporting video conferencing systems.
Responsibilities:
• Configure, test, and deploy laptop and workstation hardware and software to users both locally and remotely
• Oversee Laptop/Desktop imaging, including installations of all appropriate applications and security layers
• Diagnose and resolve problems related to the operation of PCs on the network
• Troubleshoot and repair break/fix issues
• Configure, troubleshoot and support Video Conferencing systems used for corporate broadcasts
• SMART HANDS to take direction and perform Data Center related activities, e.g. physical connectivity and cabling, and coordinate with the infrastructure teams regarding compute, storage, backup, and networking activities on an as-needed basis. Travel to the data center in Pittsburgh when needed is a requirement
• Provide solutions to user issues by identifying problems, researching answers, and helping to implement
• Train users in basic problem resolution and understanding of how to make efficient use of their PCs
• Respond to user requests and service issues in a timely and professional manner
• Provide support via phone and using remote support software
• Create, monitor, update, and close tickets using ServiceNow ticketing system
• Adhere to technology and security policies at all times while performing daily functions
• Remain current on technical and operational details concerning PC products and support
Qualifications:
Required:
• Degree and/or technical education in Information Technology or related field, along with 10+ Years of relevant hands-on experience in an end-user and customer-focused networked PC environment
• Comfortable working independently in a fast-paced office setting while supporting a wide variety of job roles
• Proficient in time management and the ability to multitask and prioritize daily support requests and projects
• Ability to diagnose, isolate, and troubleshoot computer physical hardware and software components both remotely and locally
• Exhibit a professional attitude and appearance with excellent verbal, interpersonal, and communication skills
• Self-motivated, enthusiastic, with solid problem-solving skills, detail-oriented, willing to learn, and a desire to succeed
• Extensive experience with Win10/11 OS – Control panel, System settings, networking, device manager
• Microsoft Outlook, Word, Excel
• Cisco AnyConnect or experience with VPN client technologies
• Cisco Web-Ex
• Experience with endpoint security tools, ex: CrowdStrike Falcon, Cisco Umbrella, Cisco Anti-Malware protection
• Microsoft email and Outlook on an Hybrid O365 Environment—OST/PST, Email Profiles, Shared Folders, Archives, Add-on’s and Webmail
• Networking – Exposure and knowledge of networking protocols and components: TCPIP, DHCP, DNS, switches, routers, firewalls, VPN, tokens, WiFi, hotspots, & Nic’s
• Active Directory password resets and user properties
• Working knowledge of WebEx audio/video conferencing systems
• Understanding and prior experience working on the physical setup of a Data center
Preferred:
• Industry-specific certifications such as A+, Microsoft, and ITIL are a plus but not required
Company:
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. Founded in 2000, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
About LanceSoft
Sourced by ZipRecruiter
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Herndon, VA, US
Year founded
2000