An Infosys Scrum Master should possess strong knowledge of Agile methodologies, Scrum frameworks, and project management principles, typically supported by a bachelor’s degree and relevant experience. Familiarity with tools such as Jira, Confluence, and holding certifications like Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) is highly valued. Outstanding communication, facilitation, and conflict resolution skills set exceptional Scrum Masters apart. These abilities are crucial for fostering team collaboration, ensuring effective project delivery, and driving continuous improvement within Infosys’s dynamic technological environment.