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Infosys Bpm Jobs (NOW HIRING)

Infosys

Process Lead

The Woodlands, TX · On-site

For APAC- Good communication skills in Mandarin Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process ...

Infosys

Medicaid Enrollment Specialist

Phoenix, AZ · On-site

About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.

Infosys

Customer Service Representative

Winston Salem, NC · On-site

$14.75 - $20/hr

Ability to work collaboratively and support team operations Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business ...

Infosys Limited Digital

Senior Consultant

Chicago, IL · On-site

About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.

Infosys

Warranty Claims Adjudicator

Peoria, IL · On-site

About Us Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients ...

Infosys Limited Digital

Team Lead

Franklin, WI · On-site

At least 4 years of experience relating to the About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management ...

Infosys Limited Digital

SEO & AI Search Specialist

Infosys BPM is seeking a highly skilled and experienced SEO & AI Search Specialist for a contract position. This role is crucial for enhancing our online visibility and ensuring our content ranks ...

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How much do infosys bpm jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for infosys bpm in the United States is $60.09, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.59 per hour, depending on experience, location, and employer.

What is the BPM role in Infosys?

The BPM (Business Process Management) role at Infosys involves analyzing, designing, and optimizing business processes to improve efficiency and effectiveness. Professionals in this role typically work with BPM tools, process modeling, and automation technologies to streamline operations and support digital transformation initiatives.

What are the key skills and qualifications needed to thrive in the Infosys Bpm position, and why are they important?

To thrive in an Infosys BPM role, candidates typically need a bachelor's degree, strong analytical abilities, and experience in business process management or outsourcing. Familiarity with tools like SAP, Oracle, CRM platforms, and process automation software is advantageous, along with industry-standard certifications such as Six Sigma or Lean. Excellent communication, problem-solving, and adaptability are crucial for navigating dynamic client needs and team environments. These skills ensure efficient service delivery, client satisfaction, and the ability to drive continuous improvement within complex business processes.

What career growth opportunities are available in Infosys BPM roles?

Infosys BPM offers a structured career path with plenty of room for growth, allowing employees to progress from entry-level positions to supervisory and managerial roles. Professionals can gain exposure to diverse industries and processes, participate in internal training programs, and enhance their skills through mentorship and certifications. The company encourages lateral movement, so you can shift between different domains or specialize in areas like process excellence, automation, or project management. By demonstrating strong performance and leadership skills, employees often find accelerated advancement and the chance to work on high-impact, global projects.

What kind of jobs are at Infosys BPM?

Infosys BPM offers a variety of roles primarily in business process management, including positions in customer service, finance and accounting, human resources, and data analysis. These jobs often require strong communication skills, process knowledge, and proficiency with tools like ERP systems and automation software.

What is BPM in Infosys salary?

In the context of Infosys BPM, salary levels are typically based on the role, experience, and location, with entry-level positions starting around industry-standard packages and increasing with seniority. BPM roles often require skills in process management, automation tools, and domain knowledge, which can influence compensation. Overall, salaries are competitive within the industry and may include benefits such as bonuses and performance incentives.

What is an Infosys BPM job?

An Infosys BPM job involves working in the business process management (BPM) sector, where employees handle outsourced business operations for global clients. Roles can include finance, customer service, HR, procurement, and IT services, focusing on efficiency and process optimization. Infosys BPM employees use technology and analytics to improve business performance and enhance customer experience. The job may involve client interaction, problem-solving, and process automation.

Is Infosys BPM worth joining?

Infosys BPM offers roles in business process management with opportunities for skill development in areas like automation and process optimization. The company provides a structured work environment, training programs, and a global client base, making it a viable option for those seeking a career in BPM. However, job satisfaction depends on individual preferences and role-specific factors.
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Infosys Bpm jobs near you
Infographic showing various Infosys Bpm job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 3% Part Time, and 7% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $124,984 per year, or $60.1 per hour.
Customer Service Representative (Bi-Lingual)

Customer Service Representative (Bi-Lingual)

Infosys

Winston Salem, NC • On-site

$14.75 - $20/hr

Full-time

Posted 3 days ago

Infosys rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

97th of 204 rated it services

Job description

Job Description
Customer Services Representative - Spanish Bi Lingual
Job Position: Customer Service Representative (Spanish Bilingual)
Job Hours: 8-hour shift between 8:00 AM - 8:00 PM (EST), Monday-Friday. Must be flexible to work any of those hours.
Job Location: Winston Salem, NC- Remote 3 weeks, In office 3-4 days a month
Job Summary
Customer Service Representatives are responsible for making outbound or taking inbound customer calls in an automated, high-volume call center environment. They serve as the "Beverage Expert" for an assigned customer base, taking replenishment orders and selling new products and promotions to help grow account profit, revenue, and/or traffic. Increasing the client's volume and profit is the primary job accountability. This position requires Spanish and English bilingual proficiency (spoken and written).
Customer Service Representatives are responsible for handling, via telephone, routine customer service inquiries as well as escalation calls related to product sales and delivery issues. Sales Reps are expected to turn calls into positive experiences for customers using best call guidelines, and to exhibit active involvement and support of their team.
Job responsibilities include adhering to an assigned schedule, addressing or escalating customer issues according to procedure, and selling beverages to established and new customers. Candidates should be able to use issue resolution and follow-up to handle a wide variety of questions, issues, and customer service needs with seamless coordination and communication.
Qualifications
Basic
  • Minimum of 12 months of Customer Services or in a customer facing role
  • High school diploma or GED required

Preferred
  • Must be bilingual in Spanish and English (spoken and written) - required for this position
  • Experience in an automated, high-volume outbound/inbound call center environment
  • Experience handling escalation calls and resolving delivery or product issues
  • Proven track record of maintaining accurate and complete customer orders
  • Experience using issue resolution and follow-up techniques to manage customer relationships
  • Ability to work collaboratively and support team operations

Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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