URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This ...
URBN IT Support Analyst
Kansas City, KS · On-site
URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This ...
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets ...
IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets ...
IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets ...
Quick apply
IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets ...
IT Technical Support
$20.25 - $27.75/hr
Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...
IT Technical Support
$20.25 - $27.75/hr
Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...
IT Technical Support
Lenexa, KS · On-site
$20.25 - $27.75/hr
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...
Quick apply
IT Technical Support
Lenexa, KS · On-site
$20.25 - $27.75/hr
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...
IT Technical Support
Lenexa, KS · On-site
$20.25 - $27.75/hr
Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...
IT Technical Support
Lenexa, KS · On-site
$20.25 - $27.75/hr
Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...
IT Desktop Support Analyst - Entry Level
Wichita, KS · On-site
$20.75 - $28/hr
IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets ...
IT Desktop Support Analyst - Entry Level
Wichita, KS · On-site
$20.75 - $28/hr
IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This position will be the first point of contact for Tier I support - managing tickets ...
IT Support Specialist
Fort Riley, KS · On-site
$60 - $80/hr
... IT systems, providing hands-on IT, automation, workstation, and communication support to keep the ... Network Support Analyze and define network requirements; help maintain network architecture and ...
IT Support Specialist
Fort Riley, KS · On-site
$60 - $80/hr
... IT systems, providing hands-on IT, automation, workstation, and communication support to keep the ... Network Support Analyze and define network requirements; help maintain network architecture and ...
This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where ...
This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where ...
This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where ...
Quick apply
This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where ...
This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where ...
This position is an information technology (IT) support position that will be responsible for supporting administrative offices. Junior and Senior designations will be applied to the job title where ...
The IT Support Specialist I is the first line of troubleshooting issues within client environments ... Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents ...
The IT Support Specialist I is the first line of troubleshooting issues within client environments ... Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents ...
IT Support Specialist Tier 2
Lawrence, KS · On-site
The IT Support Specialist Tier 2 Analyst works closely with end users, the IT team, vendors, and organizational stakeholders to identify system issues, analyze workflows, implement enhancements ...
IT Support Specialist Tier 2
Lawrence, KS · On-site
The IT Support Specialist Tier 2 Analyst works closely with end users, the IT team, vendors, and organizational stakeholders to identify system issues, analyze workflows, implement enhancements ...
IT Support Specialist I
Overland Park, KS · On-site
The IT Support Specialist I is the first line of troubleshooting issues within client environments ... Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents ...
IT Support Specialist I
Overland Park, KS · On-site
The IT Support Specialist I is the first line of troubleshooting issues within client environments ... Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents ...
IT Support Specialist Tier 2
Lawrence, KS · On-site
The IT Support Specialist Tier 2 Analyst works closely with end users, the IT team, vendors, and organizational stakeholders to identify system issues, analyze workflows, implement enhancements ...
IT Support Specialist Tier 2
Lawrence, KS · On-site
The IT Support Specialist Tier 2 Analyst works closely with end users, the IT team, vendors, and organizational stakeholders to identify system issues, analyze workflows, implement enhancements ...
IT Support Specialist I
Overland Park, KS · On-site
The IT Support Specialist I is the first line of troubleshooting issues within client environments ... Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents ...
Quick apply
IT Support Specialist I
Overland Park, KS · On-site
The IT Support Specialist I is the first line of troubleshooting issues within client environments ... Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents ...
IT Support Specialist Tier 2
Lawrence, KS · On-site
The IT Support Specialist Tier 2 Analyst works closely with end users, the IT team, vendors, and organizational stakeholders to identify system issues, analyze workflows, implement enhancements ...
IT Support Specialist Tier 2
Lawrence, KS · On-site
The IT Support Specialist Tier 2 Analyst works closely with end users, the IT team, vendors, and organizational stakeholders to identify system issues, analyze workflows, implement enhancements ...
Information Technology Support Analyst information
What is the difference between Information Technology Support Analyst vs Network Support Specialist?
| Aspect | Information Technology Support Analyst | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, routers, switches, network troubleshooting |
| Employer & Industry Usage | IT departments across various industries, tech support firms | Telecommunications, large enterprises, network service providers |
While both roles involve technical support, the Information Technology Support Analyst primarily assists end-users with hardware and software issues, whereas the Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and specialization.
Is an Information Technology Support Analyst a good career?
An Information Technology Support Analyst is a viable career option for those interested in troubleshooting hardware and software issues, providing technical assistance, and working with tools like ticketing systems and remote support software. The role often offers opportunities for certification, skill development, and career advancement within IT departments or support services.
What does an information technology support analyst do?
An information technology support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and may support systems like operating systems, email, and security protocols to ensure smooth IT operations.
URBN IT Support Analyst
Kansas City, KS • On-site
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 26 days ago
URBN rating
6.7
Based on 54 frontline employees who took The Breakroom Quiz
33rd of 105 rated fashion retailers
Job description
Role Summary
#J-18808-LjbffrURBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This position will be responsible for prioritizing work efforts with IT and be the main point of contact for all escalation related to critical priority one issues.
Role Responsibilities- This position will be the main point of contact for all priority incidents within the Gap, PA DC campus
- Daily prioritization of all Service Desk IT incidents and service requests
- Work with Distribution Center business to continually improve on IT service levels and recommend changes to improve as required
- This position will help drive the adherence of IT standards for hardware and support within DC
- This position will be expected to keep current on technologies related to run the production IT systems
- This position will be instrumental in interfacing with other offsite IT Support teams
- Technical Degree in a computer related field or 2+ years experience working in a desktop support role
- Excellent customer service experience working with critical production situations with the ability to train end users
- Prior experience working with 3rdparty vendors for incident escalation/resolution and future upgrades related to systems in CC and DC
- Networking experience with wired and wireless technologies including RF
- Ability to manage several critical incidents and escalate to IT management as necessary
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.