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Information Technology Support Analyst Jobs in Colorado

ExclusiveResorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be responsible for providing exemplary technical support to our employees ...

IT Support Analyst

Denver, CO ยท On-site

$65K - $75K/yr

POSITION DESCRIPTION Exclusive Resorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be responsible for providing exemplary technical support ...

IT Support Analyst

Castle Rock, CO ยท On-site

$50K - $65K/yr

We are looking to hire an experienced IT Support Analyst to join our team! Responsibilities: * Support HEI's commitment to innovation and staying ahead in technology trends, providing end users with ...

IT Support Analyst

Denver, CO ยท On-site

$65K - $75K/yr

Salary Range: $65,000.00 To $75,000.00 Annually POSITION DESCRIPTION Exclusive Resorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be ...

We are looking to hire an experienced IT Support Analyst to join our team! Responsibilities: * Support HEI's commitment to innovation and staying ahead in technology trends, providing end users with ...

Monday-Friday, 9:00 AM-5:00 PM Work Arrangement: 100% onsite, 5 days/week Position Overview We are seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ...

Monday-Friday, 9:00 AM-5:00 PM Work Arrangement: 100% onsite, 5 days/week Position Overview We are seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ...

IT Support & Systems Analyst

Longmont, CO ยท On-site

$70K - $95K/yr

Position Title: IT Systems & Support Analyst Reports to: Manager, Network Infrastructure Location: Niwot, CO Department: Information Technology Compensation : $70,000 - $95,000 Company Overview:

IT Support Tech

Colorado Springs, CO

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ... Proficient in utilizing Excel for data manipulation, analysis, and visualization. * Experience with ...

As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ... Proficient in utilizing Excel for data manipulation, analysis, and visualization. * Experience with ...

As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ... Proficient in utilizing Excel for data manipulation, analysis, and visualization. * Experience with ...

IT Support Specialist

Denver, CO ยท On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

IT Support Specialist

Edwards, CO ยท On-site

$60K/yr

FTS is seeking a full-time IT Support Technician to provide remote and onsite end user technical support, network and system troubleshooting and project services to its clients. This position will ...

IT Support Specialist

Denver, CO ยท On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

IT Support Specialist

Denver, CO ยท On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

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Information Technology Support Analyst information

What is the difference between Information Technology Support Analyst vs Network Support Specialist?

AspectInformation Technology Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, tech support firmsTelecommunications, large enterprises, network service providers

While both roles involve technical support, the Information Technology Support Analyst primarily assists end-users with hardware and software issues, whereas the Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and specialization.

Is an Information Technology Support Analyst a good career?

An Information Technology Support Analyst is a viable career option for those interested in troubleshooting hardware and software issues, providing technical assistance, and working with tools like ticketing systems and remote support software. The role often offers opportunities for certification, skill development, and career advancement within IT departments or support services.

What does an information technology support analyst do?

An information technology support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and may support systems like operating systems, email, and security protocols to ensure smooth IT operations.
Infographic showing various Information Technology Support Analyst job openings in Colorado as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

IT Support Analyst

Denver, CO โ€ข On-site

Exclusive Resorts, LLC
Traveler Accommodationย โ€ขย 51 - 200 employees

Other

Re-posted 19 days ago


Job description

ExclusiveResorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be responsible for providing exemplary technical support to our employees, ensuring smooth and efficient operations of the technical support process. The ideal candidate has experience supporting a diverse collection of business systems and applications. This position will interface with all levels of the business, so we are looking for someone with strong communication skills and a positive attitude. Flexibility and a passion for learning are required for this role.

ROLESANDRESPONSIBILITIES
  • Provide technical support to employees experiencing issues with hardware, applications, and network systems.
  • Own and operate our IT Service Management (ticketing) platform.
  • Provide white glove support to our leadership team.
  • Participate in IT projects as required.
  • Partner with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues.
  • This role will occasionally assist with the following: assist with Windows Server and AWS/Azure cloud requests; provide support of our corporate and resort wireless environments; assist with desktop, laptop, and server patching.
  • Onsite support at the corporate office 5 days a week.
  • This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this company and position, the responsibilities of this role may change.
EDUCATION,SKILLS,ANDEXPERIENCE
  • Associate degree or equivalent work experience.
  • CompTIA+ certification preferred.
  • Experience supporting Microsoft technologies (Microsoft365, Windows, ActiveDirectory, EntraID).
  • Experience supporting macOS and iOS devices.
  • Experience with Dell laptop hardware.
  • Working knowledge of core networking concepts (DNS, DHCP, SSH, VPN, LAN, WAN, TCP/IP).
  • Experience with collaboration platforms (Zoom, SharePoint, MSTeams, Slack).
  • Familiarity with IT Service Management platforms (Zendesk, Jira Service Management).
  • Strong crossโ€‘functional collaboration skills, with the ability to work effectively across technical teams and the broader business.
  • Excellent problemโ€‘solving skills with the ability to prioritize and manage competing tasks.
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