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Information Technology Operations Manager Jobs in Florida

IT Director

Orlando, FL ยท On-site

Manage operational uptime and reduce recurring technical issues through proactive IT management * Oversee hardware lifecycle management, system upgrades, patching, and infrastructure maintenance ...

IT Compliance Manager

Apopka, FL

$83K - $102K/yr

High-Level Role Overview 0 Lead technology operations, infrastructure, security, compliance, and ... Compliance Management 0 Manage IT compliance responsibilities related to GLBA, PCI, and other ...

IT Manager

Tampa, FL

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

IT Manager

Fort Myers, FL ยท On-site

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

IT Manager

Plant City, FL ยท On-site

$82K - $101K/yr

Job Title: IT Manager As an IT Manager, you will be responsible for overseeing the information technology operations of the organization. Your primary role will be to implement and maintain the ...

IT Manager

Plant City, FL ยท On-site

$82K - $101K/yr

Job Title: IT Manager As an IT Manager, you will be responsible for overseeing the information technology operations of the organization. Your primary role will be to implement and maintain the ...

Showing results 41-60

Information Technology Operations Manager information

See Florida salary details

$32.5K

$81.4K

$122.2K

How much do information technology operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for information technology operations manager in Florida is $81,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Information Technology Operations Manager vs Network Operations Center (NOC) Manager?

AspectInformation Technology Operations ManagerNetwork Operations Center (NOC) Manager
CredentialsIT certifications (e.g., CompTIA, Cisco), management experienceNetworking certifications (e.g., CCNA, CCNP), technical expertise
Work EnvironmentIT departments, cross-functional teams, various industriesNetwork monitoring centers, telecommunications, ISPs
Employer & Industry UsageBusinesses with IT infrastructure, corporate IT departmentsTelecom companies, internet service providers, large enterprises
Common Search & ComparisonFocuses on overall IT operations managementFocuses on network monitoring and incident response

The main difference is that an Information Technology Operations Manager oversees the broader IT infrastructure and services within an organization, while a Network Operations Center (NOC) Manager specializes in managing network monitoring, troubleshooting, and incident response. Both roles require technical knowledge, but their scope and focus differ significantly.

What cities in Florida are hiring for Information Technology Operations Manager jobs? Cities in Florida with the most Information Technology Operations Manager job openings:
Infographic showing various Information Technology Operations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,379 per year, or $39.1 per hour.

IT Service Delivery Manager

Private Label Staff

Winter Park, FL โ€ข On-site

$70 - $75/hr

Contractor

Posted 8 days ago


Job description

Position Summary

We are seeking an experienced IT Service Delivery Manager to lead the daily operations of a technical support team responsible for delivering enterprise IT services across a multi-site environment. This individual will oversee service delivery, infrastructure support, project coordination, and operational excellence while ensuring high levels of customer satisfaction and adherence to service level agreements (SLAs).

The ideal candidate is a hands-on IT leader with experience managing technical teams, supporting enterprise infrastructure, driving process improvements, and collaborating across multiple technology disciplines.

Key Responsibilities

  • Lead and manage the daily operations of the IT support team, including supervisors, project leads, and technical staff.
  • Oversee IT service delivery, ensuring timely resolution of incidents and compliance with established SLAs.
  • Coordinate project schedules, resource planning, and operational priorities across multiple locations.
  • Monitor system performance, availability, and service metrics to ensure reliable IT operations.
  • Develop, implement, and maintain IT operational standards, procedures, and best practices.
  • Oversee incident, problem, change, and request management processes.
  • Manage the deployment, configuration, maintenance, and lifecycle of desktops, laptops, mobile devices, printers, servers, and related IT assets.
  • Coordinate enterprise software deployments, upgrades, patch management, and technology rollouts.
  • Collaborate with infrastructure, networking, security, and application teams to support new technology implementations.
  • Ensure compliance with organizational policies, security standards, and regulatory requirements.
  • Provide advanced technical support for hardware, software, networking, and telephony issues when needed.
  • Monitor service desk performance and drive continuous improvements to service quality and customer satisfaction.
  • Lead performance management, coaching, mentoring, and professional development for technical staff.
  • Support business continuity planning and disaster recovery initiatives.
  • Maintain technical documentation, operational procedures, and knowledge base articles.
  • Travel to multiple office locations to support technology deployments and operational needs (approximately 25–40%).

Required Qualifications

  • Associate's or Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field, or equivalent professional experience.
  • Minimum 7 years of progressive IT experience supporting enterprise technology environments.
  • Previous experience leading technical teams or managing IT service delivery.
  • Strong understanding of IT infrastructure, desktop support, networking, servers, mobile devices, and enterprise applications.
  • Experience managing IT service management (ITSM) processes, including incident, change, problem, and request management.
  • Experience supporting enterprise software deployments, hardware lifecycle management, and patch management.
  • Strong troubleshooting, analytical, and organizational skills.
  • Excellent verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders.
  • Valid driver's license and ability to travel between office locations.

Preferred Qualifications

  • Experience supporting large enterprise or government IT environments.
  • Knowledge of ITIL principles and IT service management best practices.
  • Experience with disaster recovery, business continuity planning, and operational governance.
  • Experience leading infrastructure modernization or enterprise technology initiatives.

Key Skills

  • IT Service Delivery
  • Team Leadership & Staff Development
  • Infrastructure & Desktop Support
  • Incident & Problem Management
  • Asset Lifecycle Management
  • Enterprise Software Deployment
  • Network & Telephony Support
  • Customer Service & Stakeholder Management
  • Process Improvement
  • Project Coordination
  • Technical Documentation
  • Business Continuity & Disaster Recovery
  • IT Operations Management

What We're Looking For

We're looking for a collaborative IT leader who can balance day-to-day operational support with long-term service improvements. The ideal candidate is proactive, customer-focused, and experienced in leading technical teams while ensuring reliable, secure, and efficient IT services across a complex enterprise environment.