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Information Technology Associate Jobs in Rancho Cucamonga, CA

Geo-Logic Associates

IT Manager

Ontario, CA · On-site

$95K - $116K/yr

About Geo-Logic Associates Geo-Logic Associates (GLA) is a privately held geologic, geotechnical ... Position Overview GLA is seeking an experienced IT leader to oversee the firm's information ...

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WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A+, Network+, Security+, or equivalent certifications. * Experience with Active Directory or similar ...

WINONICS

IT Support Specialist

Brea, CA

Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A+, Network+, Security+, or equivalent certifications. * Experience with Active Directory or similar ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Rancho Cucamonga, CA

Information Technology Associate information

See Rancho Cucamonga, CA salary details

$14

$30

$56

How much do information technology associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for information technology associate in Rancho Cucamonga, CA is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $35.87 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Rancho Cucamonga, CA?

The most popular types of Information Technology jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Information Technology Associate jobs?

Cities near Rancho Cucamonga, CA with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,714 per year, or $30.2 per hour.

Information & Technology Associate

Boiling Point Group

City Of Industry, CA

$25 - $30/hr

Full-time

Posted 16 hours ago

Posted today

Job description

Boiling Point is a growing Taiwanese Hot Soup specialty restaurant with locations in the US, Canada, and China. At Boiling Point, we have a mission to bring great food to a wide audience. We believe in ensuring that every customer receives the best quality food and the most authentic Taiwanese food dining experience possible. 

We are looking to expand and are in need of candidates with a positive, motivated attitude that would love to grow with the company. We would love for you to join us and be part of the Boiling Point family! 

Purpose/Summary: 

To provide day-to-day technical support to the Company’s restaurants, corporate office, and employees. The IT Associate will serve as a first point of contact for IT-related issues, assisting with ticket management, Point of Sale (POS) support, software troubleshooting, hardware troubleshooting, and other technical support needs.  

Duties/Responsibilities:  

  • Responsible for providing technical support and assistance to Company employees and restaurant locations, including, but not limited to: 

- Review, prioritize, assign, and respond to incoming IT support tickets 

- Troubleshoot and resolve issues within the scope of the position 

- Maintain accurate notes and documentation for completed tickets 

  • Provide technical support for the Company’s Point of Sale (POS) systems, NCR Aloha: 

- Troubleshoot basic POS hardware and software issues 

- Troubleshoot login, access, connectivity, and application-related problems 

- Assist with software installation, updates, and basic configuration as directed 

  • Provide hardware support and troubleshooting, including: 

- Computers, laptops, monitors, printers, scanners and other peripherals 

- Basic troubleshooting, installation, configuration, and replacement of IT equipment 

- Assist with the setup and deployment of new computers and equipment 

- Maintain an organized inventory of IT equipment 

- Assist with store related hardware (POS terminals, credit card readers, order monitors, etc) 

  • Provide remote and on-site technology setup, including computers, software, accounts, and other equipment. 
  • Assist with troubleshooting network and connectivity issues 
  • Maintain documentation of common technical issues 
  • Provide technical support to end-users, resolving IT-related issues. 

- Develop or recommend, and/or present necessary company-wide computer safety trainings and best practices to enhance computer literacy among the organization’s employees. 

Minimum Qualifications:  

  • 1 – 2 years of experience working in Information Technology, or related field. 
  • Basic knowledge of computer hardware, software, and operating systems. 
  • Knowledge of Point of Sale (POS) systems is a plus. 
  • Friendly attitude with excellent customer service skills. 
  • Able to multitask and work in a team environment. 
  • Must be proficient in computer knowledge including MS Office Suite products. 
  • Bilingual Chinese (able to read/write/speak Mandarin Chinese) is a plus. 
  • All candidates are subject to a background check and employment verification process. 

Physical demands: 

  • Ability to continuously stand or walk. 
  • Ability to bend and lift occasionally. 
  • Ability to lift up to 25 pounds occasionally. 

Work environment: 

  • Work will be conducted in an office environment. 
  • May occasionally walk on slippery surfaces. 
  • The noise level in the work environment is occasionally loud. 

We’ve come a long way since we opened our first location in 2004. But our goal still remains the same: to bring an authentic Taiwanese dining experience to a wider audience. We’re always looking for people who share our passion for great food and good times. Expand your horizons and gain valuable skills as a part of one of the fastest growing companies in North America!