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Information Technology Associate Jobs in Providence, RI

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Associate's or Bachelor's degree, or equivalent combination of education, certifications, and ... Participation in hands-on IT infrastructure and deployment projects Our Workplace: Employees shall ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Associate's or Bachelor's degree, or equivalent combination of education, certifications, and ... Participation in hands-on IT infrastructure and deployment projects Our Workplace: Employees shall ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Associate's or Bachelor's degree, or equivalent combination of education, certifications, and ... Participation in hands-on IT infrastructure and deployment projects Our Workplace: Employees shall ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Associate's or Bachelor's degree, or equivalent combination of education, certifications, and ... Participation in hands-on IT infrastructure and deployment projects Our Workplace: Employees shall ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Providence, RI

Information Technology Associate information

See Providence, RI salary details

$13

$29

$56

How much do information technology associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology associate in Providence, RI is $29.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $35.43 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Providence, RI? The most popular types of Information Technology jobs in Providence, RI are:
What cities near Providence, RI are hiring for Information Technology Associate jobs? Cities near Providence, RI with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

Health Information Associate

Providence Community Health Centers

Providence, RI • On-site

Other

Posted 3 days ago

New

Job description

Overview:
Supports care teams by analyzing and responding to requests for patient health information (medical, behavioral health and dental), ensuring adherence to confidentiality requirements. Sorts, reviews and scans medical reports/documents into the electronic health record according to established policies and procedures. Assembles and maintains complete health records, files and retrieves patient records, and updates and closes files according to established policies and procedures.
Duties & Responsibilities:
  • Electronically tracks new patient health records for upcoming appointments, triage and as requested by the clinical staff.
  • Uses the medical records portal to determine patient status and/or to locate the paper chart from storage for review by clinical staff.
  • Sorts all loose medical reports that arrive in the health information department, determines the urgent nature of each report and scans into the electronic health record according to established policies and procedures.
  • Assures all medical reports (received via paper fax) are initialed by the provider before scanning in the health record; also verifies the patient name and date of birth to assure that it is scanned into the correct patient's chart.
  • Reviews and sorts medical record authorizations, scans into the correct patient chart and sends task to the Health Information Specialist for processing.
  • Reviews Authorization for the Release of Information and validates that it is complete, accurate and in compliance with HIPAA Privacy Regulations and Rhode Island State and federal laws.
  • Assists in uploading of digital faxes, scanning, sorting mail and the redistribution of patient portal web encounters.
  • Assists with lab reconciliations. Ensuring lab results are attached to the correct patient chart and lab order.
  • Assists all walk-ins with requests for their health records by assisting with the completion of the release forms and answering patient questions regarding access and obtaining copies of their protected health information.
  • Updates patient demographic information to ensure we have the most up-to-date patient information. Assures that the patient information completed on the authorization is the same as that documented in the electronic health record.
  • Assists with answering and handling incoming phone call requests pertaining to the release of information. Routes calls to the Health Information Specialist or the Supervisor/Director of Health Information as appropriate.
  • Coordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care. Demonstrates knowledge of the goals and objectives of PCHC's patient care management plan. Effectively able to perform and communicate individual tasks within the role in the process.
  • Reviews medical reports and determines category and subcategory within the Image section of the electronic health record. Scans the medical reports into the electronic health record following established procedures (including attaching corresponding orders). Does chart updates in patient charts for those medical reports requiring tracking for Meaningful Use (e.g., colonoscopies, DM retinal exams, labs, etc.).
  • Review prescription refill requests using problem solving skills to determine appropriate action.
  • Assists patients with uploading electronic submissions of transferred records into the patient's health record following the Continuity of Care Document (CCD) protocol.
  • Assists patients by downloading protected health information electronically as required for Meaningful Use measures.
  • Access patient health information through the LifeSpan database and retrieves the health information for continuity of patient care.
  • Knowledge of HIPAA privacy rules and regulations, Rhode Island General Laws regarding the disclosure of patient health information.
  • Access to reliable transportation.
  • Maintains confidentiality at all times on all health information matters.
  • Other duties may be assigned at the Supervisor/Director's request.
  • The above listing of duties is not meant to be all inclusive. However, the Employer will not ask any Employee to routinely perform a task unrelated to the above-mentioned duties.
Qualifications:
  • Analytical abilities and good judgment necessary to evaluate, often under pressure, the legal rights of the patient.
  • Knowledge of Rhode Island State and Federal laws/regulations and HIPAA Privacy regulations.
  • Ability to read/write/speak English.
  • Medical terminology required.
  • Excellent communication skills required.
  • Proficient computer skills are required working with Microsoft and windows based applications.
  • EHR experience preferred.
  • Ability to communicate with people of various diverse backgrounds in a sensitive and compassionate way.
Education:
  • High School Diploma or equivalent required.
  • Completion of a two year program in Health Information or equivalent experience typically acquired by two years current experience working in Health Information required.

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