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Information Technology Associate Jobs in Nappanee, IN

Associate's degree in Cybersecurity, Information Technology, or related field; or equivalent experience. * 3+ years of experience IT Cybersecurity experience * Basic understanding of networking ...

Associate's degree in Cybersecurity, Information Technology, or related field; or equivalent experience. * 3+ years of experience IT Cybersecurity experience * Basic understanding of networking ...

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and ...

An Associates level degree or higher in Information Systems or 2 years of experience working in an IT capacity * Excellent organization skills and attention to detail * Logical problem solving ...

An Associates level degree or higher in Information Systems or 2 years of experience working in an IT capacity * Excellent organization skills and attention to detail * Logical problem solving ...

Senior Administrator, IT

Bremen, IN · On-site

$82K - $111K/yr

Associate's Degree Licenses/Certificates: CompTIA A+, Microsoft Certified Professional Years of ... IT Infrastructure Local Area Networks Mac OS Microsoft Office 365 Microsoft Windows 10 Peripheral ...

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Information Technology Associate information

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$12

$26

$49

How much do information technology associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for information technology associate in Nappanee, IN is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $31.30 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

What are the most commonly searched types of Information Technology jobs in Nappanee, IN?

The most popular types of Information Technology jobs in Nappanee, IN are:

What cities near Nappanee, IN are hiring for Information Technology Associate jobs?

Cities near Nappanee, IN with the most Information Technology Associate job openings:

Infographic showing various Information Technology Associate job openings in Nappanee, IN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,732 per year, or $26.3 per hour.

IT Support Specialist

Middlebury, IN • On-site


Lozier Corporation
Manufacturing • 1 - 5K employees

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

ABOUT LOZIER
Every day, millions of people interact with Lozier products without even realizing it. From the shelving in retail stores to the storage systems powering warehouses and online fulfillment, our products keep retail moving. If you've shopped in a store or ordered online, chances are you've experienced what we build.
For 70 years and counting, Lozier Corporation has been the industry leader trusted by top brands across the country. Headquartered in Omaha, Nebraska, with facilities nationwide, we combine innovation, advanced manufacturing, and a people-centric culture to shape the future of retail. At Lozier, you'll join a team that designs industry-leading solutions, builds products retailers and warehouses depend on, and be part of a company that prioritizes growth and development of its workforce.
Want to learn more about our culture and what it's like to work at Lozier? Watch this short Come Work With Me video to hear directly from a team member about their experiences and what makes our company a great place to build a career.
BENEFITS AND SCHEDULE
  • Company bonus potential.
  • PTO (Paid Time Off) plus paid holidays.
  • Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment).
  • Onsite Health Clinic.
  • 401(k) with employer match.
  • Employee Assistance Program.
  • Educational Assistance Program.
  • Career Development Programs.
  • Casual dress.
  • Monday thru Friday schedule, onsite.

POSITION SUMMARY:
The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1 or 1.5 computer system problem resolution and basic system installations. This role will complete assigned support service requests from internal customers who are both on site and remote. The IT Support Specialist assumes regular on-call responsibilities.
ESSENTIAL JOB FUNCTIONS
  • Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success.
  • Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment.
  • Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions.
  • Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing.
  • Create, review, and maintain work instructions and document processes.
  • Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts.
  • Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates.
  • Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement.
  • Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner.
  • Provide weekend and holiday remote coverage of the service desk.
  • Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
  • Ability to work and interact well with others.

JOB QUALIFICATIONS
Education: Associate degree in computer science, information technology, information services, or another related field is preferred. Bachelor degree in computer science, information technology, information services, or another related field is desired.
Experience: No additional experience is required, if degreed. Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed. Comp TIA Tech+ certification considered in lieu of degree requirement.
Required Skills
  • Demonstrate a sense of urgency, motivation, initiative and accountability.
  • CompTIA Tech + Certification within six months.
  • Ability to multitask, evaluate and set priorities.
  • Intermediate technical ability in the area of computer software, hardware and mobile devices.
  • Good verbal/written communication, both in person and over the phone.
  • Excellent customer service skills.
  • Efficient, effective, and creative problem solving skills.
  • Ability to work effectively with tight deadlines and changing priorities.
  • Strong time management skills and ability to keep issue tracking tickets up to date.

Preferred Skills
  • Microsoft Windows Certifications.
  • Cloud technology
  • Atlassian Suite (Jira, Confluence, etc.)
  • Microsoft 365 fundamentals.

SPECIAL DEMANDS
  • Ability to lift up to 50lbs and push/pull up to 25lbs on occasion.
  • Ability to bend/squat/reach/climb on occasion.
  • On call after hours.
  • Ability to travel to other locations.

The above job description is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an "at-will" basis.


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