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Information Technology Associate Jobs in Fishers, IN

Ivy Tech

IT Support

Indianapolis, IN · On-site

$18 - $20/hr

Associate Degree in IT related field preferred. May substitute additional equivalent experience and ... For more information on Ivy Tech Benefits, visit Note: Employees who re-hire with the College ...

Ivy Tech

IT Support

Indianapolis, IN

$20/hr

Associate Degree in IT related field preferred. May substitute additional equivalent experience and ... For more information on Ivy Tech Benefits, visit Note: Employees who re-hire with the College ...

New

Leidos

IT Specialist Mid

Indianapolis, IN · On-site

$36 - $42/hr

SMIT MCEN is the largest IT services program for the Navy. Under the Service Management ... Fundamentals, Associate or Expert level certification. Pay Range: $36.00-$42.00 The Leidos pay ...

Leidos

IT Specialist Mid

Indianapolis, IN · On-site

$36 - $42/hr

SMIT MCEN is the largest IT services program for the Navy. Under the Service Management ... Fundamentals, Associate or Expert level certification. Pay Range: $36.00-$42.00 The Leidos pay ...

kirbyrisk

IT System Administrator

Indianapolis, IN

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Azure Administrator Associate preferred * Experience with Cisco Meraki, Webex Calling, NinjaOne ...

kirbyrisk

IT System Administrator

Indianapolis, IN

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Azure Administrator Associate preferred * Experience with Cisco Meraki, Webex Calling, NinjaOne ...

Kirby Risk

IT System Administrator

Indianapolis, IN · On-site

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Azure Administrator Associate preferred * Experience with Cisco Meraki, Webex Calling, NinjaOne ...

smcnorthamerica

IT Business Analyst

Noblesville, IN

... Associate degree in Computer Science / Information Technology or relevant work experience 1+ years of experience in supporting business processes through analytics Basic understanding of ITSM ...

Crew Carwash

IT Field Technician-Night

Fishers, IN · On-site

The role also supports new site openings, remodels, and upgrades, ensuring consistent standards and a positive experience for Crew associates and customers. * Deliver on-site IT support for Crew ...

crewcarwash

IT Field Technician-Night

Indianapolis, IN · On-site

The role also supports new site openings, remodels, and upgrades, ensuring consistent standards and a positive experience for Crew associates and customers. * Deliver on-site IT support for Crew ...

smcnorthamerica

IT Business Analyst

Noblesville, IN

... Associate degree in Computer Science / Information Technology or relevant work experience 1+ years of experience in supporting business processes through analytics Basic understanding of ITSM ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Resource Hub

IT Asset Analyst

Indianapolis, IN · On-site

Associate's degree in information technology or related field preferred. * 2 to 5 years of technical support experience. * Experience supporting Windows environments and Microsoft 365. * Experience ...

Judge Group, Inc.

IT Systems Engineer

Williams Creek, IN · On-site

$100K - $120K/yr

... for our IT Infrastructure team based in Indianapolis, IN. This position is designed for a ... Endpoint Administrator Associate. * Cloud: Familiarity with Microsoft 365 and Azure cloud ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Fishers, IN

Information Technology Associate information

See Fishers, IN salary details

$12

$27

$51

How much do information technology associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for information technology associate in Fishers, IN is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $32.84 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Fishers, IN? The most popular types of Information Technology jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Information Technology Associate jobs? Cities near Fishers, IN with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Fishers, IN as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,442 per year, or $27.6 per hour.

IT Support

Ivy Tech

Indianapolis, IN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION:
Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Position may also perform limited network and server related support for requests or projects as needed in cooperation with the IT System Administrator and/or IT Network Administrator. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.
MAJOR RESPONSIBILITIES:
  • Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
  • Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.
  • Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
  • Utilize additional forms of communication, such as phone or face to face, as needed when processing IT Helpdesk cases/incidents in order to maintain excellent customer service.
  • Under the direction of the IT Director, develop troubleshooting guides and guidelines for resolving problems that will benefit others.
  • Provide assistance to the IT System Administrator or IT Network Administrator as assigned by the IT Director.
  • Participate in additional IT Support related projects as assigned by the IT Director.
  • Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
  • Provide input to IT Director on ways to improve operational efficiency, personal technical skills, and customer service skills of department.
  • Participate in one or more statewide teams as needed.
  • Share responsibility of physical and data security for lab equipment and software. Help identify network security vulnerabilities.
  • Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
SUPERVISION RECEIVED: IT Director
SUPERVISION GIVEN: None
SALARY RANGE: $18-$20 per hour
EDUCATION: High School diploma required. Associate Degree in IT related field preferred. May substitute additional equivalent experience and relevant certifications for the degree.
EXPERIENCE AND SKILLS:
Required
  • Must possess good customer service and organizational skills
  • Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person
  • Must be proficient with current hardware and software technology
  • Must be able to maintain professional relationships with peers and superiors
  • Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support
  • Must be dependable
  • Ability to stay calm in stressful situations
  • Ability to handle multiple competing priorities
  • Ability to create and maintain documentation
  • Must show initiative in all activities
  • Must be willing to seek and undertake additional training and/or earn industry standard certifications as needed
  • Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly
  • Must be willing to work nights and weekends as needed
  • Must be willing to travel as necessary

Desired
  • Experience in a higher education environment is desirable

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
  • Dental plan with no-cost preventive services and coverage for orthodontia
  • Vision plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Wellness program with opportunities to earn $250 in Wellness Rewards
  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security
  • 10% employer retirement contribution, fully vested after two years
  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
  • Short-term and long-term disability benefits

Educational Benefits
  • Fee remission for employees, spouses, and dependent children
  • Tuition assistance for undergraduate, graduate, and doctoral programs
  • Paid professional development opportunities

Work-Life Balance
  • Generous paid time off, including vacation, sick leave, holidays, and winter recess
  • Flexible work arrangements where available
  • Paid childbirth recovery leave (8 weeks)
  • Paid parental leave (4 weeks)

Additional Perks
  • Eligibility for Public Service Loan Forgiveness
  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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