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Information Technology Associate Jobs in Chester, VA

ChemTreat

Associate IT Project Manager

Glen Allen, VA · Hybrid

$84K - $94K/yr

... Manager , the Associate IT Project Manager is responsible for planning, coordinating, and executing IT projects under limited guidance from senior project managers. This role is ideal for ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Associate or bachelor's degree in IT, Computer Science, or equivalent experience * Certifications: Current industry certifications such as CompTIA A+/Network+, Microsoft certifications, or Ubiquiti ...

KSB US

IT Support Engineer II

Richmond, VA · On-site

... Associate or bachelor's degree in IT, Computer Science, or equivalent experience Preferred : • Hands-on experience with Unifi solutions • Previous experience supporting manufacturing or ...

Ksb

IT Support Engineer II

Richmond, VA

Associate or bachelor's degree in IT, Computer Science, or equivalent experience * Certifications: Current industry certifications such as CompTIA A+/Network+, Microsoft certifications, or Ubiquiti ...

KSB Company

IT Support Engineer II

Richmond, VA · On-site

... Associate or bachelor's degree in IT, Computer Science, or equivalent experience • Current industry certifications such as CompTIA A+/Network+, Microsoft certifications, or Ubiquiti UniFi ...

Genworth

IT Project Management Specialist

Richmond, VA · On-site

$68K - $103K/yr

... associates. We also invest in the vitality of our local communities through grants from the ... POSITION TITLE IT Project Management Specialist POSITION LOCATION Richmond, VA This position is ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Chester, VA

Information Technology Associate information

See Chester, VA salary details

$12

$27

$51

How much do information technology associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for information technology associate in Chester, VA is $27.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $32.31 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Chester, VA?

The most popular types of Information Technology jobs in Chester, VA are:

What cities near Chester, VA are hiring for Information Technology Associate jobs?

Cities near Chester, VA with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Chester, VA as of August 2026, with employment types broken down into 70% Full Time, 10% Part Time, and 20% Contract. Highlights an 70% In-person, 20% Hybrid, and 10% Remote job distribution, with an average salary of $56,473 per year, or $27.2 per hour.

Information Technology Specialist

Virginia Department of Human Resource Management

Henrico, VA • On-site

$84K - $96K/yr

Full-time

Posted 6 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

826th of 849 rated public administrative organizations

Job description

Information Technology Specialist
Job no: 5109728
Work type: Full-Time (Salaried)
Location: Henrico, Virginia
Categories: Information Technology
Title: Information Technology Specialist
State Role Title: Salary Non-Specified
Hiring Range: Hiring range for this position is $84,114.20 - $96,731.33, commensurate with education and experience
Pay Band: UG
Agency: VA Cannabis Control Authority
Location: VA Cannabis Control Authority
Agency Website: https://www.jobs.virginia.gov/
Recruitment Type: General Public - G
Job Duties
IT Support & Troubleshooting
• Support the IT Service Desk and triage IT issues.
• Resolve issues related to desktop and laptop PC hardware, desktop software, general application troubleshooting, mobile devices, and various telephone systems.
• Resolve network and infrastructure issues.
Network & Infrastructure Management
• Set up, configure, manage, and troubleshoot routers, switches, and wireless access points.
• Monitor network and computer systems performance.
Asset & Documentation Management
• Track end-user support activities through the ticketing system.
• Track all IT assets using the Asset Management system.
• Document any changes to systems, update training and system documentation, and create new procedures as solutions to issues and problems.
Project Participation & Collaboration
• Participate in special projects assigned by the Director of Information Technology.
Minimum Qualifications
• Knowledge of hardware and software systems configuration and management
• Knowledge of IT service management principles and best practices
• Knowledge of business process analysis and IT solution design
• Proficiency in Microsoft Office 365 administration and end-user support
• Technical troubleshooting and diagnostic techniques for hardware, software, and network issues
• Written and verbal communication skills for technical and non-technical audiences
• Analytical and problem-solving skills for complex technical challenges
• Ability to set up, configure, upgrade, manage, and troubleshoot networks, hardware, and software systems
• Ability to perform hands-on technical installation, configuration, troubleshooting, maintenance, and recovery of critical agency assets
• Ability to apply information technology solutions to address business problems and operational needs
• Ability to effectively investigate, analyze, and resolve complex technical issues
• Ability to work independently and collaboratively in a dynamic technical environment
Required Education and Experience
• High School Diploma, GED, or equivalent Diploma
• 5 Years of prior experience in an IT Service Desk and/or Support position.
Additional Considerations
Preferred (Optional) Education and Experience
• Associate's or Bachelor's degree in Information Technology, Computer Science, or other related field of study.
• MSCE Certification
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Contact Information
Name: VCCA Recruitment Team
Phone: 804-653-9735
Email: recruitment@cca.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call (804)653-9490 for assistance.
The Commonwealth of Virginia is an Equal Opportunity Employer. It is the policy of the Commonwealth of Virginia to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, pregnancy, childbirth or related medical conditions in the recruitment, selection, and hiring of its workforce.
Advertised: 18 Aug 2026 Eastern Daylight Time
Applications close: 26 Aug 2026 Eastern Daylight Time
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