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Information Technology Associate Jobs in Cayey, PR

ServiceNow Deployment- Senior Associate

San Juan, PR

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Level Senior Associate & Summary At PwC, our people in infrastructure focus on designing and ... ServiceNow or similar tool's IT Service Management modules and how they are implemented across ...

Director Technology & Facilities

San Juan, PR · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Puerto Rico. This role requires associates to be in-office 3 days per week , fostering ... Requires an BA/BS degree in Information Technology, Computer Science or related field of study and ...

As a Store Associate, you will actively connect with customers, addressing their needs by ... Must possess basic computer skills and the ability to use computers and technology for information ...

Retail Part Time Store Associate

Guaynabo, PR

$15.25 - $17.50/hr

  • Retirement

As a Store Associate, you will actively connect with customers, addressing their needs by ... Must possess basic computer skills and the ability to use computers and technology for information ...

Retail Part Time Store Associate

Guaynabo, PR · On-site

$10.50/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

Carolina, PR

$13.50 - $15.25/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

Carolina, PR · On-site

$10.50/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

San Juan, PR · On-site

$10.50/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

Caguas, PR · On-site

$14.75 - $17/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

Carolina, PR · On-site

$13.50 - $15.25/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

San Juan, PR · On-site

$10 - $11.25/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

Guaynabo, PR · On-site

$15.25 - $17.50/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

Retail Part Time Store Associate

Carolina, PR · On-site

$10.50/hr

  • Retirement

Basic computer skills; able to use technology to access and input job-related information * Good interpersonal and communication skills to build relationships with clients and associates * Ability to ...

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Showing results 1-20

Information Technology Associate information

See Cayey, PR salary details

$12

$27

$52

How much do information technology associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for information technology associate in Cayey, PR is $27.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $33.17 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Cayey, PR?

The most popular types of Information Technology jobs in Cayey, PR are:

What cities near Cayey, PR are hiring for Information Technology Associate jobs?

Cities near Cayey, PR with the most Information Technology Associate job openings:

$14.25 - $19.50/hr

Full-time

Re-posted 23 days ago


Job description

Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in power, energy, and nuclear power plants supporting mission-critical systems in a highly impactful environment. If you enjoy solving technical problems, working directly with users, and being part of a world-class organization, we'd love to connect. Apply today to start a conversation!
 
Key Responsibilities:
  • Set up and install PCs and monitors for end users.
  • Perform PC swaps for users, including imaging, setup, data transfer, and desk setup.
  • Troubleshoot hardware and software issues for computers and other office technology, providing technical support and guidance to users both in person and remotely.
  • Collaborate with other support groups to restore service and identify problems.
  • Set up and support various Video Conference and Internet Collaboration meetings.
  • Document, track, and monitor issues to ensure timely resolution.
  • Utilize and maintain ticketing and task management tools.
  • Assist the Helpdesk team with companywide internal employee support.

Qualifications:
  • 2 years of experience working with PC hardware and software
  • Proficient in desktop and laptop computer hardware components, Windows 10/11, and Microsoft Office.
  • Capable of basic troubleshooting of general applications.
  • Familiarity of Video Conferencing and Collaboration Systems is advantageous.
  • Strong verbal communication and customer service abilities.
  • Ability to maintain regular attendance and timeliness.
  • Ability to adhere to established guidelines, stay organized and complete tasks efficiently. 
  • Self-driven, able to multitask, manage time effectively, and work well within a team or independently.
  • Capable of lifting and carrying up to 40 pounds (e.g. computer, monitor, miscellaneous. equipment etc.).
  • Must be able to work onsite at customers regional office in San Juan and occasional travel to the Mayaguez office.
Education:Associates DegreeEmployment Type: FULL_TIME