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Information Technology Associate Jobs in Avon, IN

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus ...

Amrize

IT Help Desk

Franklin, IN · On-site

$18.22 - $24.62/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... An associate degree or higher in an IT-related discipline is required Field of Study Preferred: IT ...

Resource Hub

IT Asset Analyst

Indianapolis, IN · On-site

Associate's degree in information technology or related field preferred. * 2 to 5 years of technical support experience. * Experience supporting Windows environments and Microsoft 365. * Experience ...

CNO Financial Group

IT Strategy Intern - REMOTE

Carmel, IN · On-site

$15 - $20/hr

CNO Financial Group is hiring an IT Strategy Intern to work alongside our experienced IT Business Architecture associates, assisting with professional day-to-day work within the department. Core ...

CNO Financial Group

IT Strategy Intern - REMOTE

Carmel, IN · On-site +1

$15 - $20/hr

CNO Financial Group is hiring an IT Strategy Intern to work alongside our experienced IT Business Architecture associates, assisting with professional day-to-day work within the department. Core ...

crewcarwash

IT Help Desk Technician

Indianapolis, IN

A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred. * Must possess the ability to deal tactfully with customers, team members, and ...

crewcarwash

IT Help Desk Technician

Indianapolis, IN

A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred. * Must possess the ability to deal tactfully with customers, team members, and ...

Crew Carwash

IT Help Desk Technician

Fishers, IN · On-site

A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred. * Must possess the ability to deal tactfully with customers, team members, and ...

E Tech Group

Engineering Manager

Indianapolis, IN

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, youcan unlock your greatest potential through challenges and opportunities.

E Tech Group

Engineering Manager

Indianapolis, IN · On-site

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Avon, IN

Information Technology Associate information

See Avon, IN salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for information technology associate in Avon, IN is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $33.65 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

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Cities near Avon, IN with the most Information Technology Associate job openings:

Information Technology Associate jobs near you

IT Support Technician

Badger Daylighting

Brownsburg, IN • Hybrid

$20.50 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. 
The compensation for this position will be commensurate with education or work experience.
 

Responsibilities


What You'll Be Doing:

  • Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution.
  • Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods.
  • Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior.
  • Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed.
  • Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment.
  • Supports and maintains Microsoft Intune policies, configuration profiles, and compliance settings, troubleshooting device enrollment, policy application, and configuration issues for Windows and iOS/iPadOS devices. 
     

Qualifications


What We're Looking For:

  • Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus.
  • 5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting. 


What You'll Need for Success:

  • Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support).
  • Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment.
  • Identity and Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, MFA troubleshooting, and familiarity with hybrid identity and hybrid-joined devices. 

If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.
 

What You'll Get In Return:

  • Generous salary and bonus program(s)
  • Low-cost Medical, Dental, and Vision insurance
  • Retirement plan with employer matching contributions
  • Attractive vacation programs
  • Inclusive Group Life insurance
  • Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
  • Rewarding employee referral program
  • Valuable employee training program(s)

#BDGRJobsHP

Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. 

We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. 

There has never been a better time to join and grow with Badger.

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